I had several different valuations on my partners 23380 GM 9ct gold curb chain, before I stumbled across Bullion House on Baker Street London. Bullion House gave the best valuation price on the chain... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Communication from the team was fantastic, quick responses & estimates given before travelling in. Jonathan was both friendly & professional. Their offices are welcoming & beautifully designed. I'm ve... See more
Company replied
Out of all the bullion houses on the market, I highly recommend Auronum. They consistently offer some of the best prices for buyers — I’ve purchased multiple coins and bars from them — and more re... See more
Company replied
I've had a fantastic experience with Jordan and Liam who are both extremely knowledgeable, insightful, and very helpful! They have always been more than happy to answer any questions I have (no matter... See more
Company replied
4.8
Excellent
307 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommended dealer
Highly recommended dealer - 100% trusted, great prices and fantastic quality coins. You will struggle to find better.
16 September 2022
Unprompted review
Excellent service
Excellent service. A very quick turnaround considering how busy they must be at the moment. Would definitely use again.
14 September 2022
Unprompted review
Great first buy from you item next day…
Great first buy from you item next day and perfect thanks and will be buying plenty more from you
5 September 2022
Unprompted review
This came very quickly and was a lovely…
This came very quickly and was a lovely collection to my husbands other coins . Will definitely be getting more
1 July 2022
Unprompted review
Reply from Bullionhouse
Hi Belinda, thank you for your review. We are always pleased to hear when customers are happy with their orders. We hope to be able to continue to help your husband add to his collection in the future.
Best wishes,
The Bullion House team
Great service and great value
I purchased bullion sovereign to see and test the quality of this company.
Communications, service and quality were all first class. Great price range and very competitive. I will be using them again in the future. Great customer service
30 June 2022
Unprompted review
Reply from Bullionhouse
Hi Marcos. We are delighted here you are happy with your first purchase with and hope we can help you with any future bullion purchases, with the best price Sovereigns!
Best wishes,
The Bullion House team
What a great service
What a great service! I have used Bullion-house a few times now and the products as well as delivery times and packaging are exceptional. Along with a really great personal advisor (George) this is what sets Bullion house apart from the rest! Great all round!
9 June 2022
Unprompted review
Reply from Bullionhouse
Hi Steven, thanks for the feedback. We love to hear from our customers and are very pleased to hear you are happy with the ongoing service from our team here at Bullion House.
Look forward to continuing to support you on your bullion journey.
Best wishes,
The Bullion House team
This was my first purchase with Bullion…
This was my first purchase with Bullion House. I found the price more competitive than I expected. The service was excellent. I had a problem with my email address and was phoned straight after my order was placed. Delivery was timely and I had to sign for my parcel which gave me peace of mind. Thank you very much. I will buy more from you
31 May 2022
Unprompted review
Superb in Every Category
I purchased one bullion sovereign to see test quality of this company.
Communications, service and quality were all first class.
The sov I received was a Gillick portrait in superb condition.
I shall definitely be using again.
Highly recommended.
26 May 2022
Unprompted review
Top Class! Pleasure dealing with BH.
Got a little comparison site running, a few uk bullion dealers. Daily check-in showed BH with some cheap sovs, a few points over spot, so I took a chance! Received two stunning 1966 Gillicks. Fantastic! :)
25 May 2022
Unprompted review
Reply from Bullionhouse
Hi Darren,
Thanks for your review. Glad to hear you are happy with your coins. Do keep an eye out for our secondary market pieces!
Richard
Excellent service
I ordered a silver proof coin on a Monday evening and received it by Royal Mail Signed for on Wednesday. It was securely and safely packaged. Excellent service and highly recommended.
25 May 2022
Unprompted review
Reply from Bullionhouse
Hi Richard,
Thanks for your review. We love to hear you are happy with your order. Hope to see you back again soon.
Best wishes,
Jordan
Clear pricing
Clear pricing, easy to use website. Registered retailers for Baird & Co who are a UK Bullion Merchant. I have found Bullion House always more competitive with pricing against another well know internet Bullion Postal Service. Quick delivery and easy invoices by email.
24 May 2022
Unprompted review
Reply from Bullionhouse
Hi Richard,
Thanks for your 5* review. We are always pleased to hear when customers are happy with the price and of course service!
Hope to see you again on your next bullion purchase.
Best wishes,
The BH Team
Excellent service
Excellent service! I had ordered an item which was out of stock. I was offered a replacement with discount, and kept informed throughout. Communication was great by Heather who was extremely pleasant and informative, and quick responses to my queries. Thank you 😊
19 May 2022
Unprompted review
Reply from Bullionhouse
Thanks for the review. I am glad we were able to sort your order out. Hope to be able to help again on your next bullion purchase.
Coin from bullion house
The coins I have ordered have always arrived prompt within two days with no problems at all.I would recommend bullion house with all silver and gold purchases.
18 April 2022
Unprompted review
Best customer service and products!
Robert was very helpful and gave the best customer service, the staff there are always happy to advise and I am extremely happy with the quality of the products I have purchased.
11 April 2022
Unprompted review
Customer Review
Excellent service, at competitive prices, my account manager Robert Gumangee, gave me solid and impartial advice about the Gold and Silver markets, my investment went up 7% in 2 months.
Thanks to everyone at Bullion house
31 March 2022
Unprompted review
Great experience.
Had a fantastic experience with Richard at Bullion House. His knowledge of the gold market and gold coins is very impressive. He went into great detail with me to explain how the sale of my gold coins was going to work. He did me a very fair deal. Would highly recommend this company weather buying or selling.
10 March 2022
Unprompted review
Reply from Bullionhouse
Hi Robert, Thank you for the review. I am pleased to hear we were able to assist you with the sale of your coins. We hope to work with you again in the future.
Best wishes,
Andrew
The guys at billion house were very…
The guys at billion house were very helpful and knowledgeable and considerate when trying to get the best price for my silver bullion coins.
7 February 2022
Unprompted review
Reply from Bullionhouse
Hi Mirza, thanks for the review. I am glad to you were able to take advantage of our highest market buy price on your silver coins. We hope to see you again soon.
Best wishes,
Andrew
Very happy with the service I received…
Very happy with the service I received while using bullion house while buying and selling my gold I’ve reviewed great advice on both I would definitely recommend using them I most definitely will again
4 February 2022
Unprompted review
Staff very helpful.
Staff very helpful but the order page link did not update giving me concerns as to the progress of the orders.
Limits on the delivery amounts due to Insurance could have been explained to reduce worries.
16 December 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.