This VPN company called BulletVPN disabled its VPN service today and did not notify its customers and stole our money. Terrible unprofessional practice. I leave my warning here that BulletVPN led man... See more
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dont subscribe to bulletvpn. they dont have any customer service, plus once connected, your bandwidth gets cut down to very low. my native speed is 150/150, after connected i can only get 4/15 mbps up... See more
Company replied
It’s a must in current times to have reliable and fast vpn service. All online services swear that they’re secured and free from cyber attacks, but when it comes to real situations, they fail to keep... See more
Company replied
Bullet has been pretty good for the last 4 months. I use South African based DSTV.com and though there have been 3-4 hiccups over this period, the outage has only usually been 2-3 days max which is... See more
Company replied
Company details
Written by the company
Introduction: We are a premium VPN service that allows users to browse the web safely and anonymously thanks to easy-to-use apps for Windows PC, Mac, Android, iOS, and Amazon FireTV. We also support all other Internet-enabled devices using Smart DNS. Features: Six simultaneous devices UltraHD support Kill Switch Leak Protection Zero logging Ever-growing network Money-Back Guarantee : 30 Days Money Back Guarantee Our Pledge: We always strive to improve our service, if you have any comments, please do contact us and we will do our best to make things right.
Contact info
Narva maantee 5, 10117, Tallinn, Estonia
- 3726027267
- feedback@bulletvpn.com
- bulletvpn.com
Replied to 50% of negative reviews
Typically replies within 48 hours
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I've used a couple of of well known vpn…
I've used a couple of of well known vpn services - without being too specific. Bulletvpn has by far been the best service I've used, their support team is so responsive. I almost feel like they take all queries personally to ensure that they respond and fix whatever issues you encounter. Definitely the best money I've spent, thank you guys! Looking forward to dealing with you over the course of my lifetime subscription 😁.

Reply from BulletVPN
Problem solved
Solved the problem very quickly and efficiently - thanks for your well-organised support

Reply from BulletVPN
Excellent turnaround time on a query
Excellent turnaround time on a query! Highly recommended VPN.

Reply from BulletVPN
Connection problem
Connection problem; dead in the water, so to speak. Went to bed (in my part of the world) having left a note asking help. Next day, before coffee and reading got fully underway, I was back in business. Polite, direct and truly interested in whether or not I was satisfied. Good people = good company. I think I'm keeping good company.

Reply from BulletVPN
Super fast response to problem and…
Super fast response to problem and equally quick fix

Reply from BulletVPN
My customer experience was top notch
My customer experience was top notch. The team promptly replied my messages and were happy to jump on offering remote.
DSTV now works well on Windows not quite on Android though

Reply from BulletVPN
work well on windows but not on android…
work well on windows but not on android devices
The VPN is great but It should be…
The VPN is great but It should be easier to change plans.

Reply from BulletVPN
Very good service
Very good service. The only thing I would suggest is adding a 24/7 live chat for customers with the customer chatting to someone with almost a immediate response.

Reply from BulletVPN
Excellent VPN and customer support…
Excellent VPN and customer support amazing! Super friendly, helpful and fast. Keep up the good work guys!

Reply from BulletVPN
Don't let the somewhat plain looking…
Don't let the somewhat plain looking site put you off...serious work is being done, and the level of attention to my support concern impressed me.

Reply from BulletVPN
Very professional support
Very professional support! Answered my inquiries very fast and helped me securing my internet with step-by-step instructions. Highly Recommended. Go Bullet!

Reply from BulletVPN
Your VPN hunt ends here..........
I am using bullet VPN from past 10 months. I use vpn every day and i rely on bullet vpn to the core.
Benefits
1. Supports all protocol
2. You can configure it on almost all devices
3. Customer service is great
4. Outstanding speed,no buffering issue while streaming any media sites.
Over all i am very much impressed with the support and the product. Thank you bulletvpn team for providing such an awesome product.

Reply from BulletVPN
Excellent vpn and even better service
Excellent vpn and even better service. Best vpn i've used.

Reply from BulletVPN
Excellent and quick support!
Fast vpn, reliable service and very helpful! Highly recommended!

Reply from BulletVPN
Great after sales service
Great after sales service. Had an issue connecting to a server and they remotely connected to my laptop and sorted it out while constantly kept communicating via email after this issue was sorted. Keep up the good work Bullet!

Reply from BulletVPN
Fast, helpful online chat support
I was having issues with concurrent connections and unintentionally reaching my limit because of idle connections. The online chat help was immediately available, helpful to the point, and got the matter resolved fast. Thanks.

Reply from BulletVPN
Excellent support service !
Excellent support service !
Would reccommend.

Reply from BulletVPN
TV service resolved for dns ip.
I love the customer service and the service they provided they worked on dns server problems I had with getting connected to my country tv service and they fixed it in a few days .

Reply from BulletVPN
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