This VPN company called BulletVPN disabled its VPN service today and did not notify its customers and stole our money. Terrible unprofessional practice. I leave my warning here that BulletVPN led man... See more
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See what reviewers are saying
dont subscribe to bulletvpn. they dont have any customer service, plus once connected, your bandwidth gets cut down to very low. my native speed is 150/150, after connected i can only get 4/15 mbps up... See more
Company replied
It’s a must in current times to have reliable and fast vpn service. All online services swear that they’re secured and free from cyber attacks, but when it comes to real situations, they fail to keep... See more
Company replied
Bullet has been pretty good for the last 4 months. I use South African based DSTV.com and though there have been 3-4 hiccups over this period, the outage has only usually been 2-3 days max which is... See more
Company replied
Company details
Written by the company
Introduction: We are a premium VPN service that allows users to browse the web safely and anonymously thanks to easy-to-use apps for Windows PC, Mac, Android, iOS, and Amazon FireTV. We also support all other Internet-enabled devices using Smart DNS. Features: Six simultaneous devices UltraHD support Kill Switch Leak Protection Zero logging Ever-growing network Money-Back Guarantee : 30 Days Money Back Guarantee Our Pledge: We always strive to improve our service, if you have any comments, please do contact us and we will do our best to make things right.
Contact info
Narva maantee 5, 10117, Tallinn, Estonia
- 3726027267
- feedback@bulletvpn.com
- bulletvpn.com
Replied to 50% of negative reviews
Typically replies within 48 hours
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People also looked at
VPN with best value for money
I've subscribed to the service for a few days but it's already clear that BulletVPN offers excellent services and many compatible devices. So, I can't wait to test the VPN with all its features! So far, everything works fine! Great customer support that quickly answers questions.
PROS
- High number of servers
- High speed (specially on dedicated servers)
- Unblock geoblocked/georestricted streaming services (only on selected servers)
- Efficient customer support
- Kill switch (you have to enable it manually from official apps)
- Best value for money VPN
CONS
- No browser extension
- Kill switch is only manual
- Could be added more dedicated servers to unblock geoblocked/georestricted streaming services

Reply from BulletVPN
The best VPN I tried
Online reviews are mostly fake. Tried this VPN for being away on travel most of the time. Streaming home shows makes the distance bearable. Great customer service, always helpful and fast. I can’t recommend Bullet enough.
Excellent support..resolved my issue in…
Excellent support..resolved my issue in minutes
Great VPN
1. Great speeds
2. Easy to use windows app.
3. Good amount of servers.
4. Kill switch is not enabled by default, would recommend enabled setting.
5. Hope Browser extension will be there soon.
just signed up,so far one of the top…
just signed up,so far one of the top vpn services i have used in a long time,fast customer service,price very good as well
BulletVPN is a safe and reliable service.
BulletVPN is a relatively new VPN service, but it has about 70 servers around the world. Their global VPN servers are spread all over the world - Europe, America, Asia, the middle East and Africa.
BulletVPN offers its users a Smart DNS proxy service.
BulletVPN can be downloaded and installed on Windows, Mac, Android, iPhone, iPad, Amazon Fire TV and Amazon Fire Stick. The service supports protocols: PPTP, L2TP, OpenVPN, IKEv1, IKEv2 and has 256-bit AES encryption. The provider allows you to connect up to 3 devices simultaneously to one account.
I recommend to try and use this service to protect your digital life.
This is the only VPN that I tried that…
This is the only VPN that I tried that does actually support Netflix and BBC Iplayer. That is the USA version of Netflix. I have tried various other VPNs as well. ExpressVPN works with USA netflix as well, but the price is higher. I have only been using BulletVPN for a month now, but so far so good.
Very happy with product
Great number and variety of VPN locations; technical support very helpful. Very satisfied.
Fast replies to your questions and…
Fast replies to your questions and problems! Replies are one day or less. And, 99% of the time, the first suggestion they have for you will fix the problem. I've been using them as my VPN service for several years now and won't use another!
Had an issue in my set up
Had an issue in my set up, the great folks at Bullet got back to me right away with a solution! Thanks Bullet!
Quick and precise answers to my…
Quick and precise answers to my concerns.
I had concerns about certain features of the services, but their support personnel was very helpful to clarify and respond to my inquiries.
Thanks,
Eduard
Every time I email BulletVPN with a…
Every time I email BulletVPN with a problem, slight or otherwise, they reply very quickly, ie, a day. Their customer service is second to none. Recommended.
Very good easy service and excellent…
Very good easy service and excellent with technical support.
Needed a VPN to be for privacy.
Needed a VPN . Installed it easy had a couple questions and they were answered promptly. Its a great service. I love knowing no one can see my IP. Ask about the tools to check your VPN. They work great also.
Prompt customer service response
Prompt customer service response. Recommend Bulletvpn.
Thanks
Excellent and fast
Excellent and fast! Both the connection and customer service are great. We have been using this company for 3 months now and only have had one little hiccup. The issue was handled quickly and professionally. We use this service with our Fire Stick and it works great for streaming.
Really good ping ad really fast
Really good ping ad really fast, i have try a lot of vpn and this one seems to have really good server. I Use it with fire TV and works nice for geo unlock.
Bullet VPN
I'm in no way a VPN expert. I only started using VPN a couple of months ago to access geo-restricted channels from home while traveling abroad. After facing all sorts of trouble with free VPNs, I finally decided to get a premium VPN service and signed up with BulletVPN. The investment was well worth it.
Finally a reliable provider to unblock Netflix!
It's been terribly frustrating lately to find a way to unblock Netlfix, until I found these guys. Believe me, I tried a few VPN and smart DNS providers already. Looks like I'm in for a long ride now. The connection speed is pretty awesome, and their support is really friendly. All round great service!
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