Builderscrack.co.nz Reviews 698

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 227 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease and efficiency in connecting them with suitable tradespeople for various jobs, big or small. Many highlight the straightforward and user-friendly website, which simplifies the process of finding and hiring professionals. People appreciate the platform's ability to save them time and effort in their search, often leading to quick project initiation and successful outcomes. However, some customers, particularly tradespeople, expressed dissatisfaction with the pricing structure, specifically the token system, which they found to be expensive and unfair. They felt that the system placed too much financial risk on them, especially when quotes didn't lead to jobs. A few reviewers also mentioned frustrating experiences with the account application process, citing a lack of transparency and rigidity, and some noted issues with the website's functionality, such as the inability to delete or re-upload documents.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its efficiency in connecting them with... See more

User experience

People report positive experiences with the user experience, finding the platform easy to use and navigate.... See more

Website

Consumers generally find the website to be positive, highlighting its ease of use and efficiency in finding... See more

Staff

Clients share positive opinions on staff. Many reviewers praise the professionalism and reliability of the... See more

Price

Users describe ambiguous interactions with price. Some customers found tradespeople to be well-priced, quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Using the Buildercrack platform was so helpful and such a breeze! Not sure how we would have found a tradie for our small job otherwise. The platform is user friendly, and we felt safe being able to c... See more

Rated 5 out of 5 stars

What a great way to get a job done! Ours was a small job, but Builderscrack arranged for three builders to compete for it. The one we selected was excellent, and we wouldn't have found him without the... See more

Rated 5 out of 5 stars

Super easy way to connect with tradies. Was able to read about other people's experiences and feedback about a range of tradies, and connected with several. I live out of town, so this service really... See more

Rated 5 out of 5 stars

I was unsure where to start to find someone to build my deck, my neighbour suggested builders Crack. Was delighted with the responses i received. Made it so much easier finding what i needed. Have al... See more


Company details

  1. Business Networking Company
  2. Carpenter
  3. Deck Builder
  4. Electrician
  5. Plumber

Written by the company

Builderscrack.co.nz is a New Zealand-based website that provides an internet marketplace where homeowners may post jobs, and where builders and tradespeople can chase jobs, provide quotes and win work.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

698 reviews

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Replied to 100% of negative reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

The sign-up process is quick and…

The sign-up process is quick and straightforward, making it easy to get started. Searching for the services you need is simple and efficient, with clear options available to help you find the right fit. Communication between yourself and the tradie is seamless, with multiple ways to connect and stay updated throughout the job. Overall, the platform makes the entire process smooth and user-friendly.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Easier to add the job through…

Easier to add the job through Builderscrack rather than trying to find someone available. The contractors on this site want the work. Have used this site in the past and always recommend as covers a whole range of jobs that are needed.

27 April 2026
Unprompted review
Rated 4 out of 5 stars

Currently using the site

Currently using the site. Very much in favour of the customer not the business. I see the benefits to it but it means chasing alot of tyre kickers.

If I had a job id advertise it here but as a business owner on this side its OK not great.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Great to connect me with tradies ready to start promptly

Great to connect me with tradies available soon for small jobs that need doing promptly where we don't already have a regular provider. Carpentry work just completed was done well by nice guy. Indications of interested providers came in really fast (within an hour or two, with one on site to estimate costs by next day).

The one time comms broke down a few months ago (different company for other work), Builderscrack promptly helped things get things moving again.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

rodents gotta go

The communication was easy through Builderscrack and I could compare tradies who offered services and view the best one . He was eager to do the job on the first visit and informative, I was satisfied with the solution for a rodent issue at house. I hired the guys from Battle bugs did Great efficient professional company .

14 April 2026
Unprompted review
Rated 1 out of 5 stars

They can stop sending emails i don't…

They can stop sending emails i don't want a tradie anymore,i have unsubscibed ,and reported as spam etc,they won't leave me alone ,

14 April 2026
Unprompted review
Builderscrack.co.nz logo

Reply from Builderscrack.co.nz

Hi Dan, I've requested more info via Trustpilot as I'm unable to locate an account under your username on Trustpilot. Once I have those details, I'll make sure we've received your unsubscribe request and get our Support team to close off any active jobs you might be getting notified about. Cheers, Rach @ BC

Rated 5 out of 5 stars

It is an easy platform to use

It is an easy platform to use, and customers can quickly receive quotes from 2–3 tradies. This helps them choose a qualified person based on direct interaction, which is excellent. If any issue arises, Builders Crack is proactive and provides great support — something very valuable in today’s busy world.

3 April 2026
Unprompted review

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