Buffalo Machines Limited Reviews 

187
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the machines for their excellent quality, robust performance, and impressive power, often calling them fantastic and capable. The staff are frequently highlighted for their helpfulness, knowledge, and excellent attitude, ensuring responsive communication and positive service. Delivery is also highly regarded, with many appreciating the fast, timely, and well-packaged arrival of their orders. People are particularly pleased with how effectively the equipment performs, saving significant labor and time on various jobs. Many consumers express high satisfaction, often recommending the company and planning future purchases due to the great buying experience.

What people talk about most

Product

Customers had positive experiences with product, frequently describing them as "great little machines" and... See more

Quality

Users describe positive interactions with quality, consistently praising the machines as excellent,... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Clients share positive opinions on service, with many reviewers describing their experiences as excellent and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a machine! (SKD500). Delivered on a pallet to the end of our track. A bit of unwrapping and snipping of ties, bolting the balance weights onto the machine, and it started at first turn of the... See more

Rated 5 out of 5 stars

Fast delivery, good price & well packaged machine. Strong construction. Ideal for arboreal management around our orchard. I'd recommend avoiding too many thin, twiggy branches, to avoid blockages... See more

Rated 5 out of 5 stars

Superb! An amazing company to deal with, very good communication, extremely friendly and helpful, provided solid advice for which was the best machine for our specific circumstances. And the digger we... See more

Rated 5 out of 5 stars

I ordered my digger over the Xmas period so I knew it would mess with the delivery schedule; I emailed the guys at buffalo for a predicted delivery date which would enable me to have someone in place... See more


Company details

  1. Construction Machinery and Equipment Store

Written by the company

Buffalo Machines specialise in compact machines for Construction, Forestry and Agricultural industries. Our product range encompasses mini diggers, dumpers, chippers, and tractor implements. Delivering high quality heavy machinery at affordable prices for both personal and commercial use.


Contact info

4.8

Excellent

TrustScore 5 out of 5

187 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(187)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service. Really easy to work with. Communication is top level. The machines they sell are exceptional value too! Would definitely go back when I need something else......

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Just bought a b600 from Dan and really…

Just bought a b600 from Dan and really happy with the service this man gave me! He is an absolute credit to your Buisness and very knowledgeable and looked after me from start to finish!

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Corespondence

Corespondence, all questions promptly answered when planning to buy. Truthful answers when asking if machine was generic. Realistic delivery charge when asked for quote, never straight forward when on a remote Orkney Island relying on more handling and two different ferries. Profesionally packaged in a steel crate fixed to a pallet.

7 February 2025
Rated 5 out of 5 stars

I needed a good log splitter

I needed a good log splitter, spoke to Dan and 2 hours later was driving back home with the LS600. This machine is great value for money compared with others on the market. I will certainly have no hesitation in buying from Buffalo again.

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Using the Buffalo B600 for the last 5

I like to use any purchases for a while before leaving reviews. We bought a Buffalo B600 back in August last year, delivery was quick and all our expectations were exceeded since it has arrived. We have cleared a whole green house and also have dug out the old drive away in the weeks that followed. For the money this has by far been our best purchase last year. Lots of hours saved and also money for the countless times we would have needed to hire a digger. Thanks again, highly recommend Buffalo.

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Tipping Transport Box

Tipping Transport Box
Excellent service & product.

24 January 2025
Unprompted review
Buffalo Machines Limited logo

Reply from Buffalo Machines Limited

Thank you for your feedback Kevin, It's much appreciated :)

Rated 5 out of 5 stars

Purchased a mini digger from these guys…

Purchased a mini digger from these guys last week, had amazing service from Dan & Dom who go the extra mile with their customer service which you don’t get a lot from companies these days, could recommend these guys guys anymore!!

15 January 2025
Unprompted review
Buffalo Machines Limited logo

Reply from Buffalo Machines Limited

Thank you for your feedback Dylan, It's much appreciated :)

Rated 5 out of 5 stars

Very polite

Very polite, called to say parcel would be late due to Xmas. No issue with this. Good price

27 December 2024
Buffalo Machines Limited logo

Reply from Buffalo Machines Limited

Thank you for your feedback, It's much appreciated :)

Rated 5 out of 5 stars

The digger has saved us so much time

The digger has saved us so much time, before November we were planting evergreen trees by hand and the digging took up most of our time. We bought a Buffalo B600 digger 3 weeks ago and it’s already saved so many countless hours and back ache. Highly highly recommend Buffalo to anyone, delivery was made within 2 days and communication was perfect. We’ll be looking at the Buffalo SKD700 skid steer next!

27 November 2024
Unprompted review
Buffalo Machines Limited logo

Reply from Buffalo Machines Limited

Thank you for your feedback Sarah, It's much appreciated :)

Rated 5 out of 5 stars

Solid micro excavator

Quick delivery.. easy to use instructions, solid machine

3 December 2024
Buffalo Machines Limited logo

Reply from Buffalo Machines Limited

Thank you for your feedback, It's much appreciated :)

Rated 5 out of 5 stars

BUFFALO DIG

Arrived on time very pleased with it small but efficient works well recommend it for small digger.

12 December 2024
Buffalo Machines Limited logo

Reply from Buffalo Machines Limited

Thank you for your feedback, It's much appreciated :)

Rated 3 out of 5 stars

Missing user manual & the wrong…

Missing user manual & the wrong information contained within it when it did arrive. Customer service was excellent at addressing the problems but they could be easily avoided with a little more diligence.
Also, for the high cost of delivery I would expect at least a next day service or a fully trackable delivery. As it was, there was no notification when the delivery was due and I almost missed it.

27 November 2024
Buffalo Machines Limited logo

Reply from Buffalo Machines Limited

Hi,
Thank you for your feedback. We wanted to give you an update just in case you were wondering if we were doing anything to improve this - last week we set up a system with our pallet delivery network so that customers have access to tracking with their order number - delivery date and time can now be tracked thanks to your feedback.
Regarding missing user manual on the wood chipper, we have now set up a system with the packing warehouse to make sure manual's are checked before they are sent out :)

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