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buendia Reviews 

49,216
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We had an amazing day exploring Viana do Castelo, Braga and Guimarães with María Sánchez from Buendía Tours! ⭐⭐⭐⭐⭐ María was an excellent guide—friendly, knowledgeable and passionate about the hi... See more

Rated 5 out of 5 stars

I must express my gratitude for exceptional service provided by Buendia. It was exactly what we had hoped for. After our first visit to Bruges and Ghent, we returned to Luxembourg, and experien... See more

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Rated 5 out of 5 stars

Very well organized tour. All the itinerary stops were perfectly on time. A knowledgeable and very well English/Spanish speaking guide with a positive attitude. The groups could be smaller but it's un... See more

Rated 5 out of 5 stars

It was a long day but varied and interesting. We nearly got lost in the fog at Covadonga Lakes but we saw some cows and met some interesting travelling companions. Ana was informative and made every... See more

Company details

  1. Travel Agency
  2. Tour Agency
  3. Tour Operator

About buendia

Written by the company

trustpilotcom

En buendía, sabemos que los mejores viajes son aquellos en los que vivimos experiencias únicas. Por ello, incorporamos cada día nuevas actividades y excursiones en diferentes destinos con el fin de facilitar el tiempo de ocio de nuestros clientes, haciendo que se preocupen únicamente de disfrutar de la experiencia.


Desde 2010, marcando la diferencia

Nuestra empresa posee una trayectoria de más de 10 años en el sector y cuenta ya, según nuestro índice de satisfacción, con la confianza de un 1 millón de viajeros alrededor del mundo. Desde nuestros inicios, Buendía brinda las mejores experiencias: tours, actividades y excursiones propias basándonos en la excelencia de nuestros servicios. Para ello, contamos con autobuses y guías locales propios, que aseguran un trato inmejorable para todos nuestros clientes.


Excursiones · Free Tours · Experiencias · Entradas & Atracciones · Actividades deportivas

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

49K reviews

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4.7

All reviews

(49,216)

6,001 reviews in the last 12 months

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Rated 5 out of 5 stars

Best way to get to know the area

Dani welcomed us at the agreed meeting point and was very clear and efficient in explaining the itinerary. He paid great attention to every detail along the route and guided us seamlessly throughout the day. His communication was warm, cheerful, and relaxed, making the experience even more enjoyable. We had a fantastic time and learned a lot about the places we visited, their historical context, and local traditions. We wholeheartedly recommend this tour to anyone who doesn’t have much time for independent exploration—it's the best way to get to know the area and its people!

16 February 2025
Rated 2 out of 5 stars

What kind of website is this

What kind of website is this, I don't understand at all. So I found that they provide some toursm and they have locations posted in their page like disctover these. When I actually press on them like Granada in Spain, there were no tours at all! Why would you put it out then if you have nothing to offer in these, this is just lack of awareness and makes it look like you don't care.

4 February 2025
Unprompted review
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Reply from buendia

Good morning, Lorenzo:

Thank you for sharing your feedback. We apologize for any confusion caused. It appears that some destinations are currently listed on the website, but tours may not be available at this time. This could be due to updates still being made or new services being prepared for future release. We value your input and will take it into consideration to enhance the experience for our users moving forward.

Rated 5 out of 5 stars

Must do it!

hello, we went to a day trip in Segovia & Toledo, with our guide Lidia and the driver Valentin. Both were amazing and Lidia very well prepared, nice to us, she explained everything twice, both in Spanish and English, She is very nice and helpful, and you must take both entree to Alcazar from Segovia (no guide inside) and Cathedral of Toledo that is amazing (Lydia is presenting you the major areas- very interesting!), nothing to compare too, including all what i've visit in Italy! I strongly recommend to book this trip, both cities are amazing and different!

25 January 2025
Rated 5 out of 5 stars

I must express my gratitude for…

I must express my gratitude for exceptional service provided by Buendia. It was exactly what we had hoped for.

After our first visit to Bruges and Ghent, we returned to Luxembourg, and experience was equally remarkable.
Once again, we extend our heartfelt thanks for making this journey possible.

Organization, coordination, planing were all outstanding.
We felt at ease, even though we were so far from home. Everything ran smoothly and flawlessly. We felt completely secure. Bus was clean, and there was always cold water available

13 January 2025
Unprompted review
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Reply from buendia

Good morning, Badruddeen:

Thank you so much for taking the time to share your wonderful feedback. We are delighted to hear that both your visits to Bruges and Ghent, as well as your time in Luxembourg, exceeded your expectations.

At Buendia, we strive to ensure that every journey is memorable, well-organized, and comfortable for our guests, and we are thrilled to know that our planning, coordination, and service contributed to making your travels smooth and stress-free. Your comfort and security are our top priorities, and it’s fantastic to hear that you felt at ease during your time with us.

We sincerely appreciate your kind words about our team and services. We look forward to the opportunity to welcome you on future journeys and continue to provide exceptional travel experiences.

Best regards,
Equipo Buendía.

Rated 2 out of 5 stars

Did not honor the language of the reservation

When I made a reservation for this tour, I specifically made sure via the info on the page that it would be offered in English. I don’t expect it to be all about me, so even bilingual would be great—maybe even preferred as it could help with learning Spanish! However, I was contacted just 24 hours before to let me know that there were not enough English speakers on the trip to provide an English experience. Buendía offered to let me cancel, but at this point, it was really too late to make other plans to see these sights. On the tour, the only non-Spanish information that was provided was where we were stopping and what time to be back in the bus. I was also told I could ask questions, but where could I start without knowing much about what the tour guide was talking about?
So I used Google Translate when I had a good enough phone signal to transcribe all the historical and cultural information our (very knowledgeable) guide was offering everyone else. And I thankfully made a friend with the only other foreigner on the trip, who translated a few other things for me. Otherwise, it would have been a very isolating and unfortunate experience. I still missed out on a ton of the content.
This trip was very beautiful and I still enjoyed myself, to a degree. I am a photographer, and I got some great shots! However, I would have also enjoyed all the other info the tour was offering. I can still somewhat recommend this trip, just do not assume that the languages offered on the information page will be honored.

Edit to respond to Buendia’s reply: if your policy is a minimum of four, then please publish that policy on the tour page.

31 December 2024
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Reply from buendia

Good morning, Zach:

First of all, we thank you for trusting Buendía to organize your activity to the Covadonga Lakes.

We are very sorry for what happened, we need a minimum of 4 people to be able to offer the tour in bilingual.

We regret not having warned you more in advance, we waited until the last day in case someone else joined us in your language.

We hope you will give us a chance again in your next destination and we remain at your disposal for whatever you need.

Best regards.

Translated with DeepL.com (free version)

Rated 5 out of 5 stars

We had a wonderful tour with Inez and…

We had a wonderful tour with Inez and William. The tour was very well organized with lots of excellent information and time for exploration. Would definitely recommend to anyone visiting Asturias.

29 December 2024
Rated 5 out of 5 stars

The tour was amazing

The tour was amazing, Bruges and Ghent are both beautiful place. Lucky to see and be informed of its history. Thank you to Julian our guide and Angelica as well as our driver. Both are very professional and good people to be with. Glad we had this tour during our stay in Belgium!

6 November 2024
Rated 5 out of 5 stars

What a great experience it was

What a great experience it was, sailing around the Valencian harbour and feeling a bit of the Mediterranean atmosphere.
It was a relaxing and beautiful moment with my wife, congratulations to the crew of Buendia Catamaran

15 October 2024
Rated 5 out of 5 stars

I had a very good experience of Burges…

I had a very good experience of Burges and Ghent. Diego was the best guide and he was knowledgeable and gave us the best experience he was accomodating and answered all our queries with a smile and made our trip comfortable. Angelica she drove the bus was good and very kind , helped me with charging my phone and overall helpful. I recommend this tour 100%

12 October 2024
Rated 3 out of 5 stars

almost a perfect trip but end up in a…

almost a perfect trip but end up in a terrible way. The driver of Buendia tour bus (11 October brussels to dinant to luxembourg tour) shouted to us and accused us eating in the bus. i doubled checked the seats before we left the bus but no boxes of sandwiches left in our seats. he was angry. and he wanted us to go down in the bus. good thing our english tour guide helped us and was very nice all the time. there is no toilet in the bus, the fact that its a long trip. the toilet is locked the whole time.

11 October 2024
Unprompted review
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Reply from buendia

Good morning, Remy:

We want to thank you for the time you wasted writing this comment.

We are sorry if you did not enjoy the activity because there is no toilets in the bus. The distance is not much, and we do 2 stops before going up the lakes. We will work to improve our activities, and offer the best possible service.

If you need anything else, just let us know.

Kind regards,

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