BudgetAir.in Reviews 

4,799
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,546 reviews, reviewers had a great experience with this company. Many customers frequently mention that the ticket prices are always very affordable and significantly lower compared to other booking platforms, which consistently makes the entire reservation process extremely smooth, fast, and user-friendly for everyone. Some reviewers were not happy with booking confirmation issues, website limitations regarding name formatting, and severe difficulties reaching customer support when trying to make urgent changes to their itinerary. A few other people also felt deeply frustrated that unexpected extra fees, banking charges, and international currency exchange costs were surprisingly added during the final payment process.

What people talk about most

Booking process

Clients share ambiguous opinions on booking process. While many reviewers highlight an easy, fast, and smooth... See more

Price

Users describe positive interactions with price, noting that flight tickets are notably cheap and competitive... See more

User experience

Reviewers mention positive feedback about user experience, highlighting clean interfaces and smooth booking... See more

Service

Reviewers highlight ambiguous aspects of service, showing a deep divide among consumer experiences. Many... See more

Website

Customers had ambiguous experiences with website, frequently noting that tickets are available at the best... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cheap prices with prompt service but certain things i.e passport details should have been asked making easier at the time of check in.

Company replied

Rated 5 out of 5 stars

Hi sir, first of all I had to say that the budget air prices are very reasonable and affordable with that I'm firstly and fully satisfied and secondly the whole process of issuing ticket is very easy... See more

Company replied

Rated 5 out of 5 stars

Honestly, I’ve had a really great experience with BudgetAir, and I’ll definitely be using it again in the future. It’s become my first choice when booking flights. I’d definitely recommend giving Bu... See more

Company replied

Rated 5 out of 5 stars

It was great experience always gets a better deal here than any other app. No hidden charges like other third party apps which charges you platform fees no hidden charges as well.

Company replied


Company details

  1. Airline Ticket Agency
  2. Car Rental Agency
  3. Flights Search Site
  4. Travel Agency
  5. Travel Aggregator

Written by the company

Budgetair.in is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.


Contact info

3.8

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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3.8

All reviews

(4,799)

1,550 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick and smooth service

Very quick and smooth service

12 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hi Ganesh,

Thank you for taking the time to share your experience with us. It is great to hear that you found our booking service to be quick and smooth.

We aim to make booking flights as simple as possible for all our customers. We look forward to helping you with your future travel plans.

The BudgetAir.in team

Rated 5 out of 5 stars

The price shown on the first screen was…

The price shown on the first screen was the same until the end of the booking.

12 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

We appreciate you taking the time to share your experience with us. We are glad to hear that the pricing remained consistent throughout your booking process.

Rated 5 out of 5 stars
BudgetAir.in logo

Reply from BudgetAir.in

Hi avisra,

Thank you for taking the time to share your feedback with us.

It is great to hear you had a hassle-free experience and were able to book your trip easily. We aim to make the booking process as smooth as possible for all our customers. We look forward to helping you with your future travel plans.

The BudgetAir.in team

Rated 5 out of 5 stars

I always find tickets at the best price

I have previously booked tickets on this site at great prices. I again found my tickets at the best price on this site. I ys smooth easy and fast to book ticket online.

11 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Dear Malaya,

Thank you for your wonderful feedback and for choosing us again. It is great to hear that you find our booking process smooth, easy, and fast. We are so pleased that you have had another positive experience with BudgetAir.in.

We look forward to helping you with your future travel plans.

The BudgetAir.in team

Rated 5 out of 5 stars
BudgetAir.in logo

Reply from BudgetAir.in

Dear Madhu,

Thank you for taking the time to share your positive experience with us. It is great to hear you were pleased with the service you received.

We look forward to helping you with your future travel plans.

The BudgetAir.in team

Rated 1 out of 5 stars

Pathetic service

11 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hello Swapna,

We checked our system and noticed you haven't previously reached out to our customer support team. We would love to understand what happened so we can assist you right away—a member of our team will reach out to you directly to learn more about your experience.

Kind regards,
Steve
BudgetAir

Rated 5 out of 5 stars

Price competition and booking process…

Price competition and booking process smooth

12 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hi Ravi,

Thank you for taking the time to leave this positive review. It is great to hear that you found the booking process on our website to be smooth.

We appreciate you choosing to book with us and look forward to helping you with your future travel plans.

The BudgetAir.in team

Rated 5 out of 5 stars

Very good very nice 👍

11 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Dear Ankit,

Thank you for taking the time to leave a five-star review. It's great to hear you had such a positive experience using our service.

We appreciate your feedback and look forward to helping you with your future travel plans.

The BudgetAir.in team

Rated 5 out of 5 stars

Everything very fast

11 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hi Aneena,

Thank you for taking the time to leave this positive review. It is great to hear that you found the booking process to be fast and efficient.

We appreciate you choosing to book with us and look forward to helping you with your future travel plans.

The BudgetAir.in team

Rated 1 out of 5 stars

Cancelled and then no alternative…

Cancelled and then no alternative flights offered due to which I had to book the expensive one.

4 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hello Payal,

When an airline cancels a flight and no alternative options are available on that route, we process a full refund for your booking. We understand how concerning this situation is, and a member of our team will reach out to you directly to explain how you can claim compensation from the airline.

Kind regards,
Steve
BudgetAir

Rated 2 out of 5 stars

I paid through credit card they will…

I paid through credit card they will deduct DCC charges. This is not good. Why like this?
Booking Reference BIN-33633585

8 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hello Bervin,

Please note that information regarding potential credit card currency conversion fees is displayed on our payment page prior to checkout.

We understand this can be concerning, and a member of our team will reach out to you directly to explain how these charges work for your booking.

Kind regards,
Steve
BudgetAir

Rated 1 out of 5 stars

Lacking assurance

BIN-33663553
How is the ticket booking ensured of no passport number is taken?

11 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hello Abhishek,

Passport details are classified as sensitive personal information, which is why most airlines require them to be entered directly during the online check-in process rather than at booking.

Your reservation is fully confirmed, and a member of our team will reach out to you directly to explain this process for your peace of mind.

Kind regards,
Steve
BudgetAir

Rated 5 out of 5 stars

Convenient

Convenient, fast and easy interface for booking process.

11 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hi Jatin,

Thank you for your positive feedback. It is great to hear you found our website's interface convenient, fast, and easy to use for your booking. We work hard to make the process as smooth as possible for our customers.

We appreciate you choosing BudgetAir.in and hope to welcome you back for your future travel plans.

The BudgetAir.in team

Rated 5 out of 5 stars

Good Service

Very speed and better service

Thank you

11 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hi Biju,

Thank you for taking the time to leave this wonderful review. It is great to hear that you found our booking process to be fast and efficient.

We appreciate you choosing us for your travel plans and look forward to assisting you with your future bookings.

The BudgetAir.in team

Rated 5 out of 5 stars

VERRY GOOD I AM HAPPY

11 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hi MD,

Thank you for taking the time to share your positive experience with us. It is wonderful to hear that you are happy with our service.

Feedback like yours is greatly valued by our team. We look forward to helping you with your future travel plans.

The BudgetAir.in team

Rated 5 out of 5 stars

Very fast and easy

Very fast and easy

11 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hi Arokiasamy,

Thank you for taking the time to leave a review. It is great to hear that you found the booking process on our website to be fast and easy.

We aim to provide a smooth and straightforward experience for all our customers, and your feedback is much appreciated. We look forward to helping you with your future travel plans.

The BudgetAir.in team

Rated 5 out of 5 stars

Very quick and and budget friendly

It was great experience always gets a better deal here than any other app. No hidden charges like other third party apps which charges you platform fees no hidden charges as well.

10 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hi Bhuvika,

Thank you for your excellent review. It is great to hear you had a positive experience and found our booking process to be quick and straightforward.

We appreciate you highlighting our transparent approach. We look forward to helping you with your future travel plans.

The BudgetAir.in team

Rated 5 out of 5 stars

Feeling good with you

I m pleased with your service..

11 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hi MD Didarul,

Thank you for your 5-star review and for sharing your positive experience. It is great to hear that you were pleased with the service you received.

Our goal is to make booking flights as smooth as possible for our customers. We look forward to helping you with your future travel plans.

The BudgetAir.in team

Rated 5 out of 5 stars

Good

Very very good

11 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hi Zubair,

Thank you for taking the time to leave a 5-star review. It is wonderful to hear that you had such a positive experience with our service.

Feedback like yours is greatly valued. We look forward to helping you with your future travel plans.

The BudgetAir.in team

Rated 1 out of 5 stars
BudgetAir.in logo

Reply from BudgetAir.in

Hello Aneesha,

Clear information about fees is important, so having unexpected costs come up during a cancellation is certainly not the experience intended. During the booking process, our service fees for modifications are displayed alongside the option to select a Premium Package, which waives agency service fees for future booking changes.

Kind regards,
Peter

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