Patrick replied straight away re my installation problem with the fix and photo's, and the head unit in my Renault works great, so happy with it. I would not hesitate to recommend Brummstadt's after... See more
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Company details
- Car Accessories Store
- Auto Machine Shop
- Auto Tune Up Service
- Car Equipment Accessories Store
- Car Stereo Store
- Tuning Automobile
Written by the company
Driving, for so many of us, is a source of happiness and a great joy. Wouldn't it be wonderful to take the best parts of your car rides and put them together? Mastering the art of head unit upgrades for the Australian market. Drive smarter, not harder.
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Replied to 7% of negative reviews
Typically replies within 24 hours
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Great customer service
Purchased a head unit for a 2017 Ford Ranger. When we tried to install it ourselves, we discovered some cables were missing. I contacted Tommy over the Christmas period and he responded straight away, even on Christmas Day, which was exceptional customer service.
Tommy organised the missing cables to be sent out and they arrived promptly. We still had a few issues once the extra cables arrived, but again Tommy was quick to respond, and once we got it all sorted, the unit itself is fantastic.
Really impressed with the support and follow-up. Would highly recommend based on the customer service alone.
the constructive help i got from brummstadt was excellent. I cannot recommend them highly enough…
the constructive help i got from Brummstadt was beyond what i have experienced from other places.After having a few problems getting things sorted was made simple with Patricks help. They certainly go out of there way to make sure your experience is positive
Tommy is a legend
Tommy is a legend.
The product is fantastic as well, does everything its says on the website.
I was able to install everything myself with some questions from Tommy that were answered immediately.
Amazing product and service.
Very happy with there aftersale service…
Very happy with there aftersale service and very quick to help with sorting out the issue I had great work and many thanks
4g/64gb head unit and reverse camera install
Hi All, firstly the back up help from Patrick J has been 1st rate as with other members of the team. Any issues I've had with installation and setting up have been addressed quickly and concisely.
It can be a bit daunting to pull everything apart and install head units and wire in a new reverse camera but with Patrick J's help we got there in the end.
Thank you.
Regards NL
Great team and product
Patrick was extremely helpful and fast to reply (Even on a public holiday). His information was detailed and helped fix the issue with the headunit. The head unit works amazingly and couldn’t recommend the experience anymore.
Brilliant product for price
I had a few issues with the installation, but the team were quick to lend me a hand. It was down to me not really paying attention. Also the unit exceeded my expectations.
swift response after emailing
The swift response after emailing about a problem that popped up. The quick response and resolve was outstanding.
Recently purchased the infotainment…
Recently purchased the infotainment unit for my Holden Colorado. Had a few minor issues during the install. After contacting their online team. I got a very quick response answering my queries from Kevin who is very knowledgeable of the product and am very happy with the product thus far. 5/5
Utterly useless!
Utterly useless!!
Worst company to deal with!
After many problems with the order I finally got it fully installed..
Just to take it out a few months later, as you can’t use the Aircon with it because the screen is too big can’t use the hazard button because the screen covers it..
And at least once a week it loses all settings and you gotta go back for a reprogram settings!
Helpful Support That Easily Fixed Everything!
After having our local auto electrician install my mum's Brummstadt stereo. It had to go back again and still wasn't working properly. I contacted Brummstadt and they provided easy and straight forward solutions to solve the issues we were having. They were super quick at replying and they really are a great bunch of guys that treat you like a real person and not just some number in a line. 10 out of 10 experience.
a great support Team
A great support Team of Tommy Patrick and Kevin, Spot on with their help and promptly.
Patrick has been super helpful and very…
Patrick has been super helpful and very quick responding with helping set up and any user questions
The head unit was easy to install on my…
The head unit was easy to install on my Mazda BT50 with all the necessary wiring. When I had a problem I had a helpful response from Kevin within 15mins of submitting the enquiry which solved my problem.
Brilliant product and even better…
Brilliant product and even better customer support. Would highly recommend this product and will be selling them in my shop. Well done guys and thank you
Good response time and was able to…
Good response time and was able to resolve the issue quickly
Great customer service
Great customer service, replied to my emails quickly and was very informative. They really know there products, even replied throughout the weekend when I was having some issues trying to hook it up.
I was having trouble down loading apps…
I was having trouble down loading apps and a couple of other things as l am not up with these new units. Contacted Patric who was the most helpful person and explained how to do it. He was excellent and replied straight away and followed up to make sure l got things going. The service was outstanding and would recommend buying from this company without hesitation.
Easy installation & great price
Easy installation & great price . Great service backup with a few questions I had .
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