browluxe® Reviews 

186
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I am absolutely THRILLED with browluxe! I ordered Both Ash and Coffee and could NOT love these more! They are super easy to use, go on with supreme ease and precision and look spectacular and just l... See more

Rated 5 out of 5 stars

I love this product. Browluxe elevates brow shaping to a whole new level and standard. It offers numerous lasting colors to suit every skin tone and occasion. It is precise and easy to apply giving a... See more

Company replied

Rated 5 out of 5 stars

I ordered two pencils from the Black Friday sale and the items were shipped immediately, however, Canada post had lost my parcel so browluxe was super quick to replace my parcel. Special shout out goe... See more

Rated 4 out of 5 stars

The product itself works beautifully and the shape of the product's pointed tip makes for ease of specific brow-like strokes or alternatively, the flat side for full-on colouring! I love the sleek,... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

Cruelty-free, vegan-friendly cosmetic brand celebrating your natural beauty with a shade range that compliments all complexions. Our Precision Brow Pencil is formulated for all-day wear – no touch ups needed. With an angled precision tip and buildable ...


Contact info

4.8

Excellent

TrustScore 5 out of 5

186 reviews

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4.8

All reviews

(186)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic product

Fantastic product, great colours and good price point. This is the only brow pencil I’ll use now!

27 January 2020
Unprompted review
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Reply from browluxe®

We are so happy to hear it! Thank you so much for your support and for taking the time to leave us a review Dana :)

Rated 5 out of 5 stars

Excellent customer service

I chose the wrong shade and Remy was wonderful in matching me correctly. Excellent customer service!!

27 January 2020
Unprompted review
browluxe® logo

Reply from browluxe®

We're so happy to have been able to help Liette! Hope you're enjoying your new shade :)

Rated 5 out of 5 stars

I find this the best eyebrow pencil…

I find this the best eyebrow pencil both by colour and texture that I have ever used.

27 January 2020
Unprompted review
browluxe® logo

Reply from browluxe®

Thank you so much for taking the time to review our product Elaine! We are so fortunate to have your support <3

Rated 4 out of 5 stars

The product itself works beautifully…

The product itself works beautifully and the shape of the product's pointed tip makes for ease of specific brow-like strokes or alternatively, the flat side for full-on colouring! I love the sleek, stylish, outward appearance of the golden wand too. I especially love the convenience of the added spoolie on the opposite side of the wand.
The only reason I rate it four out of five stars is that, in being blonde, I still find that the lightest shade is still not light enough for a more blended/natural look. It's close, but not 100% in my experience. My sister, who has medium chestnut brown hair uses the same colour and it seamlessly blends into her naturally, darker brow tone.
Thank you for making a superior Canadian product that seriously rivals the brow wiz!!!

27 January 2020
Unprompted review
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Reply from browluxe®

Thank you so much for your honest review! While we strive to have a perfect match shade for everyone, there's always room for improvement. We are so thankful for your support <3 We would love for our team to help you find a better match or give some guidance on application to be sure you get your best brows. Please feel free to reach out to us at hello@browluxe.ca so we can give you a hand!

Rated 5 out of 5 stars

A great gift!

Made for a great gift! The recipient is extremely happy with this products' quality and design.

27 January 2020
Unprompted review
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Reply from browluxe®

Thanks for spreading the love Nate!

Rated 5 out of 5 stars

Browluxe provide nothing put 5 star…

Browluxe provide nothing put 5 star service at every encounter. It doesn’t matter if it’s basic questions, order placements, or product concerns.
They are consistently professional.

27 January 2020
Unprompted review
browluxe® logo

Reply from browluxe®

We are so fortunate to have such an amazing retail and brand partner. Thank you so much for your support Jeanne!

Rated 5 out of 5 stars

One of my favourite brow products

One of my favourite brow products! Goes on nicely because of the fine tip and doesn’t smudge. Also the shade I ordered went amazingly with my blonde hair. Unfortunately I misplaced it a week or so ago otherwise I’d share what colour it was.

27 January 2020
Unprompted review
browluxe® logo

Reply from browluxe®

We are so happy you love the pencil Terrah-Lee! It's amazing to know we're a must-have in your collection.

Rated 5 out of 5 stars

Love the brow pencil!

Love the brow pencil- brown colour is very good and the wedge shaped pencil works much better that the typical penci point. I would buy one again for sure!

27 January 2020
Unprompted review
browluxe® logo

Reply from browluxe®

Hi Julia! We are so happy that you love our pencil. Thank you so much for your support <3

Rated 5 out of 5 stars

LOVE this product and their customer…

LOVE this product and their customer service is awesome :) I will never buy another brow pencil as long as I can buy from brow luxe !

27 January 2020
Unprompted review
browluxe® logo

Reply from browluxe®

AHH! Thank you so much for the amazing review Shayln <3 Our team loved hearing from you and is so happy to have you as a loyal customer.

Rated 5 out of 5 stars

Love, love, love

This is the best eyebrow pencil bar none! I use the recommended color and it’s perfect for my silver hair. This company is excellent in its customer service as well! Top notch! Highly recommend!

27 January 2020
Unprompted review
browluxe® logo

Reply from browluxe®

What amazing words - thank you so much for taking the time to share your experience with browluxe®. Customers like you keep us going!

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