Brothers Green, The Florist Reviews 

101
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and unique floral arrangements, often described as stunning and fresh. Many people appreciate the high quality of the flowers and their artistic presentation. Reviewers also loved the interactive workshops, finding them fun, informative, and resulting in beautiful creations. The staff, particularly class leaders, are frequently highlighted for being knowledgeable, friendly, and creating enjoyable experiences. Many consumers commend the excellent service, noting the team's helpfulness, professionalism, and accommodating approach to requests. Delivery service is often praised for being quick, timely, and providing updates, ensuring a smooth process for customers.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising the beautiful, fresh, and unusual... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the timely delivery of their... See more

Service

Users describe positive interactions with service, highlighting friendly, excellent, and great service... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the flowers as beautiful, fresh,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loved the terrarium workshop. Lonnie is a great class leader; laid back, relaxed, but super knowledgeable. Took us through each step talking about history of terrariums, the plants, designs etc… all... See more

Company replied

Rated 5 out of 5 stars

Quick responses to queries even though first email I sent was at 6 50 am! Information received from Danny was clear and thorough. Bouquet I ordered was ready and waiting upon my arrival in what was... See more

Rated 5 out of 5 stars

My living Christmas wreath is just glorious. It is everything I hoped it would be - it looks amazing, smells delightful and the pink peppercorns match my pink front door beautifully. Every time I ope... See more

Rated 5 out of 5 stars

The most beautiful flowers. Not only were they super fresh, but the quality of the actual flowers was incredible. I got these for my wife for her 30th, and I’m SO glad I chose them. A gorgeous soft pa... See more


Company details

  1. Florist
  2. Dried Flower Shop
  3. Flower Delivery
  4. Garden Center
  5. Gift Shop

Written by the company

Family run Florist in the heart of Herne Hill preparing flower bouquets daily from premium and fresh stems in our distinctive signature style. Bouquets available for same day + next day delivery, as well as click and collect. We also run a range of botanical workshops in floristry, terrariums and wreath making.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(101)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wreath making workshop

I made a wreath with Brothers Green last night. I’m really pleased with the result. The class was well set up and all the instructions were clear. We had plenty of help
And guidance and the materials resulted in a really pretty rustic looking wreath.

3 December 2025
Rated 5 out of 5 stars

Beautiful!

The flowers were fresh and beautifully arranged! I ordered from the states so there was no telling what to expect. But, Brothers Green exceeded my expectations! Danny was terrific, as he guided me through a last minute delivery change. I will be ordering again!

1 December 2025
Rated 5 out of 5 stars

A great florist

The flower designs were beautiful and the recipeint of the flowers sent me a photo and were exactly what I had ordered. The company was also very helpful with a follow up query that I had and responded to me in good time. I do recommend Brothers Green.

19 November 2025
Rated 5 out of 5 stars

Warming the cold

On a cold evening, the terrarium workshop at Brothers Green was a welcome haven. Lonnie explained the creation process with warmth and humour and ensured we had to hand everything necessary to create our own beautiful little 'glasshouses'.

21 November 2025
Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and communication around my order of flowers to be delivered to a friend’s house, and she reported that they were beautiful. They went the extra mile to make sure that my friend received the flowers on the right date, even though she was out when they arrived, and they were very responsive to all my questions.

20 November 2025
Rated 5 out of 5 stars

Great workshop experience


After doing an adult terrarium workshop my daughter wanted to do one. So I was happy to see they do a kids terrarium workshop in the school holidays.

Lonnie was knowledgable and great with kids. He explained everything well and there were plenty of resources for making terrariums.

Would definitely recommend for kids or adults.

14 August 2025
Rated 5 out of 5 stars

Excellent evening!

Excellent evening! Such a great little space to spend a wholesome evening! There were only about 12 seats, so it’s nice and cosy and fun as you can actually get chatting to others. The terrarium making was really fun and made very educational thanks to the staff. The obvious bonus being you get to take the terrarium home. 10/10 would recommend!

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Terrarium making class

Bought the terrarium making class as a gift, and absolutely loved the glass and our terrariums. Lonnie was a great teacher - very relaxed and funny. Would definitely recommend

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Five stars experience

Amazing Experience making our first terrarium 🙌🏼 Lonnie did just great… friendly and helpful with everything we needed. Now we have two beautiful Terrariums decorating our flat. Highly recommended

23 April 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look