Ordered basket standard shipping with delivery date 11/22, tracking showed item wasn’t even handed over to shipper by 11/23, Basketeers stated they should receive it by Dec 1….. not 11/22, but by 12/1... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Ordered basket standard shipping with delivery date 11/22, tracking showed item wasn’t even handed over to shipper by 11/23, Basketeers stated they should receive it by Dec 1….. not 11/22, but by 12/1... See more
Company replied
We rec'd a BB gift basket for Christmas, and the main feedback of all that tried it was "nasty." Seriously, do not waste your money on this company. Even things like caramel corn, which we all love, w... See more
Company replied
Never again! I ordered gift baskets for family members from this 'company' 10 days before Christmas. Having not heard a thing from family members, I double checked. The arrival date is Friday Jan 2. W... See more
Company replied
We ordered the large fruit basket which included a potted flowering plant and a candy and nut plate. Ordering was easy and the candy and nut plate was nice and delivered by Broadway Basketeer arrived... See more
Company replied
A gourmet gift basket is the ideal gift to honor any occasion. Shop today and see how easy and affordable it is to send a professional a gift basket!
Prospect Street 687, 08701, Lakewood Township, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order was not available. They let me know 2 days before it was due to ship which was 5 days after I placed the order. Too late to find it somewhere else so not happy with customer service.

Reply from Broadway Basketeers
Great prices! Courteous customer service! My gift recipients let me know that they loved their gifts!

Reply from Broadway Basketeers
Basket of goods was delivered on time and was first class in terms of quality, however the accompanying card didn’t make it.

Reply from Broadway Basketeers
I greatly appreciate the affordability of the products and the professional packaging.** I have recommended Broadway Basketeers to others...in fact, I became a customer after I received a lovely tower from a friend! I recently collected money from the office to purchase a group gift and I knew just from where to get it. Everyone was quite impressed with where their money went.
I appreciate more options and would love to build affordable baskets a la carte....especially if one of the items is blueberry yogurt cookies!
**However!! I was greatly disappointed that the greeting card message to the recipient was printed directly on the invoice. That was not professional. I had to purchase another card. Please fix this!! :(
Thank you for the ease of gift giving. I plan to be a client for years to come.

Reply from Broadway Basketeers
The flowers you sent were more impressive than what appeared on your website. They became more attractive as the days wore on. Over a week later, they were still beautiful. Broadway Basketeers will be my go-to for sending flowers. Thanks for giving me this opportunity to express my approval and appreciation.

Reply from Broadway Basketeers
I love Broadway Basketeers! They always come through, no matter what. And whoever that woman is who takes the orders - she's is such a pleasure to work with... Class act all the way.
I'm glad to send baskets to family living far away
Very happy with the product and delivery was on time. I will definitely use them again!
This was sent as a gift and our recipients loved it!
Excellent products,and will be ordering from you again.Thank you, Rose Betancourt.
I’m so disappointed! I just found out from my friend that while the cookies were delivered, my very personal and heartfelt note was not in the package. In addition, the sender listed was not me! My friend tracked down the name listed as the sender and the woman assured her she hadn’t sent the package. I don’t understand how this happened!
I love this company. I get reminders before Purim with all my addresses- I simply have to click a basket and can send to the same people. Their customer service is excellent as well.
The service was amazing... the timing was impecable.... couldn't ask for a better experience... sales staff was amazing... very kind, understanding, and helpful. I will continue to order through Broadway every time I need something. Thank you so much for everything.... the best part is she loved what I ordered and got SERIOUS brownie points. Thank you again
I sent several baskets for Purim with Broadway Basketeers - one to Lakewood and the rest out of state (3 other states). They were delivered timely and received with rave reviews. BTW, I’m from Florida - found this company online. Will totally recommend and use them again. RNE
The order was delivered on time with free shipping. The price of the gift was cheaper than on comparable sites. The contents were okay per recipients, but they found a few of the items a bit weird and not tasty. Overall the contents were okay, as good as you can do by mail order apparently. If you get a basket that is not included in the category for the current holiday you will get a better deal. For example get a spring tower for Easter instead of a basket designated specifically for Easter. The difference is not discernible.
The gift was loved and raved about. Perfect.
Great products. Great service.
Will definitely come back for more.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.