The conversation with Mark was very informative and the discussions were in a language that I could understand. I have been thinking for a while of insurance as I have recently retired from full-time... See more
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Joseph was kind
Joseph was kind, helpful and understanding of what I needed. The quote was ideal and the policy suited me perfectly and was simple to understand and start up.
I am very happy with your insurance…
I am very happy with your insurance company! The staff is very polite and helpful! And the price is good! Highly recommended British Seniors insurance
I spoke with Adam from the Gloucester…
I spoke with Adam from the Gloucester branch, he put me at ease from the start, he explained everything to me, I found him to be knowledgeable and helpful with my questions, he listened and spoke about the policy I would receive asking if I needed help with anything, such a pleasant conversation, definitely deserving of 5 stars 😊
Marnie was excellent
Marnie was excellent. Explained everything to me. Was very pleasant and easy to talk with. Ten out of ten.
Very informative I increased my payment…
Very informative I increased my payment of which i was going to do anyway also good customer service when i finished they directly put me though to someone who could deal with issue of i never claimed my voucher of which also got sorted and both the ladies i spoken were very professional
After looking at many Over 50’s Life…
After looking at many Over 50’s Life Insurance I finally went for British Seniors .
From 1st point of contact and talking with Lewis, he was informative from the start . Lewis explained that there was no obligation to choose straight away and to take time to read over emails that were sent to my inbox . After agreeing to talk with him in a few days time to discuss my options. Lewis was professional patient and very understanding
Unfortunately Lewis was off and I was directed to Adam who again was very polite and understanding with me . He went over my options again before I made my decision.
I like how you can change your policy if your circumstances change too.
It was an honour talking with Lewis & Adam . Keep up the great work.
the phone agent
the phone agent. was very helpful in setting up my account. making the transaction very smooth. and took time out to carefully explain everything.
Explained everything clearly.friendly…
Explained everything clearly.friendly and polite. Sorted everything there and then.gave me peace of mind. Thankyou
1st class service
Phone conversation was relaxed and I was told about the policies in a straight forward way and the Gent guiding me was very friendly and helpful. As it should be.
The salesman was very good and…
The salesman was very good and friendly, he explained everything throughly and simply.
Madeline was very polite and explained…
Madeline was very polite and explained the policy in depth
Very professional
Decision made
I found speaking to Hayley very pleasant.She explained things very clearly and made it easy for me to make s decision. I feel pleased that there will be a little gift for my special daughter when I go.
Thank you
Janette
Very helpful young .man Wayne.very …
Very helpful young .man Wayne.very clear details of the policy
When I was contacted today the lady…
When I was contacted today the lady immediately told me what she was phoning about. She was friendly, polite and very helpful and didn't try to "push" me to sign up for anything.
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