The Gold Record Company Reviews 

154
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service and the secure packaging, noting that items always arrive in pristine condition and well ahead of schedule. Many consumers are exceptionally pleased with the incredible quality of the products, describing them as wonderful, unique, and personal gifts that bring immense joy to recipients. However, some people mentioned occasional snags regarding their orders, such as minor delivery complications or slight discrepancies with specific product details. Despite these infrequent drawbacks, shoppers remain highly satisfied overall and frequently express their intention to purchase again in the future.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the brilliant quality and unique... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently reporting fast and efficient shipping... See more

Quality

Reviewers mention positive feedback about quality, consistently describing the items as brilliant,... See more

Service

People report high satisfaction with the outstanding and reliable service provided from start to finish.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The presentation is absolutely stunning! Looks amazing with it all laid out in a really nice frame! Am excited to gift it! It arrived really well packaged- in perfect condition! I highly recomme... See more

Company replied

Rated 5 out of 5 stars

QUALITY, QUALITY,QUALITY !! From the discs to customer service. From the moment of ordering the disc to the minute it is delivered. The Gold Record Company ensure fantastic customer service and e... See more

Company replied

Rated 5 out of 5 stars

First class massages on delivery of parcel and arrived when they started. Package really well for fragile items, amazing quality and can't wait to see my daughter face Christmas day when she opens it.... See more

Company replied

Rated 5 out of 5 stars

Jon was an absolute pleasure to work with. We needed our disc within a tight timeframe, and he and his team worked efficiently to deliver it well ahead of schedule. I highly recommend their work and p... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

The UK's Leading manufacturer and retailer of professional quality gold discs and award presentations for the music industry. We stock a huge range of gold discs for all artists, across a wide range of genres. Custom gold disc orders welcomed, all products and orders professional and individually handmade just for you. Contact us to discuss everything from individual custom orders to special order presentations and higher quantity runs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

154 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(154)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Found staff very professional and…

Found staff very professional and polite , the item was delivered without delay ,, can pleased with my purchase

10 February 2022
The Gold Record Company logo

Reply from The Gold Record Company

Thank you for that great review Trevor, so glad you were pleased with it.

Rated 5 out of 5 stars

The product was absolutely perfect!

The product was absolutely perfect- so beautifully presented! My Dad, who is a huge fan of The Clash and Joe Strummer, absolutely loved it!!

27 January 2022
The Gold Record Company logo

Reply from The Gold Record Company

That's fantastic to hear and so glad your dad loved it. Thank you for the great review.

Rated 5 out of 5 stars

An absolute hit!

I bought a Beatles gold record for my Dad months ago and he is still beaming about it! Customer service was friendly and very helpful. The product looks stunning.

20 January 2022
The Gold Record Company logo

Reply from The Gold Record Company

So glad he was so pleased with it Matt and thanks for the great review

Rated 5 out of 5 stars

Very satisfied customer

Very much appreciated the service provided. Great communication from Jon via phone and email and when items arrived I couldn't have been happier with the quality. Classy and I highly recommend to anyone.

20 January 2022
The Gold Record Company logo

Reply from The Gold Record Company

That's so kind of you Phil, thanks, Jon

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