Bright!Tax Reviews 

I have been filing with this company for years (literally nine years). Suddenly I got a quote that is almost double the price. They want to charge me 830 dollars for one year of running my taxes when it's normally around half or max 500. What is going on?

They responded to my concern to say that their prices are inflated because of the lack of accountants and the new software they have to use and so on.

Question: would you pay 830 bucks to run taxes when you don't have property, any other income besides a foreign salary and thousand bucks of consultant pay and literally never have a high enough bank balance to report anything? (I feed all my money directly into my pension pillars so my bank balance is so low and literally there is nothing extraordinary about my financial circumstances right now.)

These folks used to be really nice when they needed clients. Super helpful. Now they are snobby and they have too many clients and not enough accountants and charge more.

That was the memo they made sure I received from every direction and with every message the last two days. They asked me to name a price in the end so I'm "not in a corner so late in the year" based on the surprise rate hike and "I'd have time to find some other service."

I said 500. And the response was "that is extremely low for a firm of our size but ok." I mean, is that tone necessary? Who cares what size your firm is. I am a client and loyal and if you are too busy for me and able to rob other people, why would I think anything big of you?

I don't. And I found a cheaper way to go even this year. Much cheaper. Look out, AI might make that accounting company quite small soon and you all will remember that being cool with your customers is better an evergreen setting.

It looks like I am the outlier of these reviews. I had a horrible experience with BrightTax, despite getting assurances from the CEO about what I would experience. I found many mistakes (apparently they have no QA process), the most egregious of which was classifying interest as a penalty withdrawal. Then dismissing me when I asked about it. No excuses for this kind of error. A director stepped in to set things right and provided a partial refund but I’m nervous the rest of the return is riddled with mistakes that I didn’t catch as I’m not an accountant. Beware.

I began working with Bright!Tax a few months ago in order to clean up my standing with the IRS. My contacts were quite pleasant. The work was done in good time. All information has been submitted, and I am now waiting for a response from the IRS. Overall, the experience has been much easier than I anticipated thanks to Bright!Tax's process. I plan to call on their services in the year to come.

Bright!Tax offer exceptional guidance and thorough consideration of all US Tax Matters!

Once again the BrightTax Team did an exceptional job processing my tax return at the 11th hour. This is my 5th year with them and I could not be more satisfied with the work and service.

I find them extremely efficient and easy to deal with.

This company I have been with for the last 2 years.I recommend sleepy she takes Care of the process from beginning to end and well trained with the knowledge to make you feel secure.

Bright!Tax has provided me with excellent customer service and patient advice over two tax seasons. I plan to use their services again next year.

BrightTax is very detail oriented and I started using their services when I was an expat. I have moved back to the US and continue to use their services.

The BrightTax team is very prompt and organized in their dealings. They also plan things really well and I am impressed so far.

I feel they are a bit expensive but still reasonable given the complexity of what they have to do!

So easy. Before BrightTax we were using a local Australian tax specialist who charged 10x the BrightTax fee to provide assistance with US taxes. BrightTax provides clear informative support for a very reasonable fee. We've been using them to file US taxes on time with no issues since 2019

This is my fourth year using BrightTax. A fraction of the price of the European experts I was using. Everyone who's worked with me at BTax has been organized and professional, while at the same time friendly and helpful. I'm a proper procrastinator, but they're always calm and reassuring. They have had no problem working with my Spanish tax advisor, which has made the process easier every year. I'm already scheduled for next year.

Super helpful, very responsive and no task is too big. Very personable and friendly team. Highly recommend.

They are great, very patient and responsive. I've tried many accountants during my years as an expat and I've finally found a group that I will come back to and work with in the coming years confidently.

Excellent service. Very professional, kind and quick.

Great response even so close to the deadline. It was a little rush since I started kind of late, however Carlos and Mercedes made it possible thanks their great patience and knowledge.

Excellent service and support. The team responds immediately to your inquiries, making filing your US taxes an enjoyable, no-stress experience! Their platform is easy to use, and you can easily view and download your previous year's documents and upload new ones. Pricing is straightforward and fair. I highly recommend BrightTax!

Taxes professionally done. Prompt response to inquiries. I have made a reservation to have them to my taxes again next year.

Friendly, professional, fast communication. All my questions were answered quickly. I can't think of a single thing that needs improvement!