Customer service replied promptly when I reached out about an exchange. They sent me the new piece no questions asked and let me keep the current piece due to a change in their return policies! I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very happy with my experience! The bikinis I originally ordered were a little too small, but they were beautiful. The exchange process was quick and easy, and everything was resolved in less than tw... See more
Company replied
Their customer service is so good. They responded so fast when I reached out regarding a size exchange, and were so kind and generous throughout the process. The bikini itself is so cute and feels dur... See more
Company replied
Very helpful and quick customer service. I am a first time buyer, and I have issues sometimes with sizing because I have a larger chest. While one style worked for me that I purchased, another one did... See more
Company details
Written by the company
Bright has been spreading summer around the world since 2017 with its swimwear and bright, colorful, and summer-infused designs. With over 250,000 bikinis sold every year in over 100 countries, Bright has become synonymous with swimwear, cementing itself as a must-have for beach-goers and trendsetters a-like.
Contact info
4.4
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 86% of negative reviews
Typically takes over 1 month to reply
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Prompt and friendly customer service.
Prompt and friendly customer service.
22 April 2026
Unprompted review
Reply from Bright Swimwear
Hi Young,
Thank you for your kind words and feedback! Our team is always happy to help! If you need any further assistance, please just let us know. Have a Bright day!
Elsa x
Great customer service and cute bikini!
The bikini I received is great quality and super cute! I did have to exchange the bottoms though they didn’t have the size I needed; the customer service however is so great and streamline. I really appreciate the generosity and intentionality with the way they handled my exchange request!
21 April 2026
Unprompted review
Reply from Bright Swimwear
Hi Keke,
Thank you for your kind review! We always strive to provide our customers with high-quality products and service, and we're so happy to hear about your positive experience. If you need anything else, please just let our team know!
Elsa x
Very kind and helpful
Very kind and helpful. Would definitely recommend!
22 April 2026
Unprompted review
Reply from Bright Swimwear
Hi Connie,
Thank you for your kind words and feedback! Our team is always happy to help! If you need any further assistance, please just let us know. Have a Bright day!
Elsa x
Easy Exchanges!
The Bright Swimwear team made my exchange process extremely smooth. I love these bathing suits and adding a good customer service team takes it another level!
22 April 2026
Unprompted review
Reply from Bright Swimwear
Hi Carlie,
Thank you for your kind words and feedback! Our team is always happy to help! If you need any further assistance, please just let us know. Have a Bright day!
Elsa x
Customer service
Customer service and assistance with exchange was very helpful, they responded quickly and went above and beyond helping me choose a something that was better suited for my daughter. Love the suits and appreciate the company and all they did to make our order perfect.
21 April 2026
Unprompted review
Reply from Bright Swimwear
Hi Carley,
Thank you for your kind words and feedback! Our team is always happy to help! If you need any further assistance, please just let us know. Have a Bright day!
Elsa x
The ship time was super quick
The ship time was super quick. And when I needed to do an exchange they told me to keep my first item. They are out here really doing their best to take care of their customers.
20 April 2026
Unprompted review
Reply from Bright Swimwear
Hi Emily,
Thank you for your kind words and feedback! Our team is always happy to help! If you need any further assistance, please just let us know. Have a Bright day!
Elsa x
Love the quality in swimsuits, great staff!!
I bought a couple of bikinis from Bright Swimwear. I love the fabric, color and design but felt a little dissapointed because tops didn't fit well (they run small), so I reached customer service staff to get help and was surprised by their response I got from them. They definitely made it easy for me. I feel happy and satisfied with my purchase and the experience with Bright Swimwear I would buy again for sure now that I know my size in this brand.
20 April 2026
Unprompted review
Reply from Bright Swimwear
Hi Carolina,
Thank you for your kind review! We always strive to provide our customers with high-quality products and service, and we're so happy to hear about your positive experience. If you need anything else, please just let our team know!
Elsa x
I had a really good experience with…
I had a really good experience with bright swimwear. I had an exchange and the process was seamless and easy! Customer service was exceptional.
20 April 2026
Unprompted review
Reply from Bright Swimwear
Hi Sarah,
Thank you for your kind words and feedback! Our team is always happy to help! If you need any further assistance, please just let us know. Have a Bright day!
Elsa x
Great customer service
After requesting an exchange, they let me keep the extra swim bottom! Customer service was great
17 April 2026
Unprompted review
Reply from Bright Swimwear
Hi Miya,
Thank you for your kind words and feedback! Our team is always happy to help! If you need any further assistance, please just let us know. Have a Bright day!
Elsa x
Great customer service!
They helped me so quickly with my exchange and were so kind!
16 April 2026
Unprompted review
Reply from Bright Swimwear
Hi Jasmine,
Thank you for your kind words and feedback! Our team is always happy to help! If you need any further assistance, please just let us know. Have a Bright day!
Elsa x
Alexia made it so easy and was quick to…
Alexia made it so easy and was quick to respond!
17 April 2026
Unprompted review
Reply from Bright Swimwear
Hi Kinsley,
Thank you for your kind review! We're so glad that Alexia was able to help you. We can't wait for you to try your new set!
Elsa x
Very cute pieces and very helpful…
Very cute pieces and very helpful service team!
27 March 2026
Unprompted review
Reply from Bright Swimwear
Hi Evelyn,
Thank you for your kind review! We always strive to provide our customers with high-quality products and service, and we're so happy to hear about your positive experience. If you need anything else, please just let our team know!
Elsa x
Amazing customer service
Amazing customer service! I had placed an order online and a couple of bikini bottoms but when they came they were too small! So I reached out via email and Bright Swimwear kindly responded and accommodated my request for a new size and sent them to me no issues! Love this site! Will order from them again! (:
14 April 2026
Unprompted review
Reply from Bright Swimwear
Hi Saibelle,
Thank you for taking the time to share your kind review. We truly appreciate your continued support. Our team is always here and happy to help! Just reach out to us again if you ever need any assistance with your orders.
Elsa x
My top was too large so I emailed about…
My top was too large so I emailed about an exchange. It may have taken a week for them to get back to me via email but there was also a holiday! They are sending me a bigger size and also letting me keep the small size to gift as a gift from them! Will be ordering more! Amazing customer service
14 April 2026
Unprompted review
Reply from Bright Swimwear
Hi Allie,
Thank you for your kind words and feedback! Our team is always happy to help! If you need any further assistance, please just let us know. Have a Bright day!
Elsa x
Happy customer
Bathing suit was super cute and came really fast. I wanted to exchange for a different size and they helped me do it seamlessly. I will definitely be buying more things.
15 April 2026
Unprompted review
Reply from Bright Swimwear
Hi Karyn,
Thank you for taking the time to share your kind review. We appreciate your continued support. Our team is always here and happy to help! Just reach out to us again if you ever need any assistance with your orders.
Elsa x
Bright Swimwear was so professional
Bright Swimwear was so professional, helpful, and kind. I truly appreciate all of their help, especially with my exchange process. Thank you to Alexia and the Bright Swimwear team for making my experience amazing!
15 April 2026
Unprompted review
Reply from Bright Swimwear
Hi Bela,
Thank you for your kind review! We're so glad that Alexia was able to help you. We can't wait for you to try your new set!
Elsa x
Their pieces are gorgeous
Their pieces are gorgeous! I had to exchange mine and customer service was prompt and very helpful, I would definitely recommend this brand!
7 April 2026
Unprompted review
Reply from Bright Swimwear
Hi Dalilah,
Thank you for taking the time to share your kind review. We truly appreciate your continued support and our team is always here and happy to help! Just reach out to us again if you ever need any assistance with your orders.
Elsa x
Customer service was so kind and…
Customer service was so kind and helpful! Will definitely be buying from Bright Swimwear again!!
8 April 2026
Unprompted review
Reply from Bright Swimwear
Hi Kelly,
We always strive to provide our customers with high-quality products and service, and we're so happy to hear about your positive experience. If you need anything else, please just let our team know!
Elsa x
Quality Items
Quality items. I did need to make an exchange for another size and customer service made it happen. Will order from here again in the future!
9 April 2026
Unprompted review
Reply from Bright Swimwear
Hi E.V.,
Thank you for your kind review! We always strive to provide our customers with high-quality products and service, and we're so happy to hear about your positive experience. If you need anything else, please just let our team know!
Elsa x
I love my new bikinis!
13 April 2026
Unprompted review
Reply from Bright Swimwear
Hi Kate,
We always strive to provide our customers with high-quality products and service, and we're so happy to hear about your positive experience. If you need anything else, please just let our team know!
Elsa x
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