Customer service replied promptly when I reached out about an exchange. They sent me the new piece no questions asked and let me keep the current piece due to a change in their return policies! I... See more
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Bright has been spreading summer around the world since 2017 with its swimwear and bright, colorful, and summer-infused designs. With over 250,000 bikinis sold every year in over 100 countries, Bright has become synonymous with swimwear, cementing itself as a must-have for beach-goers and trendsetters a-like.
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I contacted customer service with an exchange request and was assisted by an incredibly kind and responsive associate. This is easily one of the best swimsuit brands I’ve experienced.

Reply from Bright Swimwear
I love the swimsuits and the team was very kind! I got the wrong size and the team was super nice and responsive in working out my exchange!

Reply from Bright Swimwear
Ordered two bikinis, but both tops were too small. So I reached out to them for an exchange and some advice on which size I should get instead. They responded quickly and within a few days I received two new tops in a size that fit me perfectly. Great customer service!
The quality is also really nice.
Could not recommend any less!!!

Reply from Bright Swimwear
Absolutely wonderful communication! Bathing suits are super soft and seem very durable! My sizes didn’t fit but bright swimwear is sending me all new sizes without having to go through the exchange process. I am very thankful for this and will be placing my future order with them.

Reply from Bright Swimwear

Reply from Bright Swimwear
Love the quality for the price! Their styles are really fun and bikinis are comfortable and also not too high waisted which is hard to find. I would recommend sizing up! I got a medium which is already a size up for me (5’5 120lbs and 27in waist) and it was still too small. However they have a great return policy.

Reply from Bright Swimwear
Bright swimwear has the best customer service. I ordered a swimsuit from them 2 years ago, and it is my go-to suit that I always reach for. I use it to sauna, swim in the ocean, and the pool and it has not faded or torn. I re-ordered two more suits from them recently. They shipped very fast, but unfortunately they didn’t fit. I contacted support and Alexia was very helpful and helped me exchange for new sizes and even let me keep the original ones to reduce carbon footprint and allow me to give my suit to a friend.

Reply from Bright Swimwear
Love the swimsuits! Customer service was super helpful with exchanges. I would recommend buying from them!

Reply from Bright Swimwear
The team was super responsive and took great care of me when I needed support!

Reply from Bright Swimwear
The Bright team (Alexia) was outstanding to work with. I emailed my concern, and they went above and beyond in aiding me in the exchange process, all while remaining conscious of their carbon footprint! I can't wait to wear their products this summer!

Reply from Bright Swimwear
They have the absolute best swimsuits they go above and beyond making each print available in different fittings and styles for different body types. I was extremely satisfied with my order and how adorable the bathing suits were. I can’t wait to wear them on vacation. I was exchanging two bathing suits for a different fit, and they went above and beyond to help me through the exchange and we’re so kind through the process. this is a business that you should be shopping with this summer.

Reply from Bright Swimwear
I had quick responses and the person helping me was lovely. I feel like the answers to my questions were genuinely helpful while they provided more information about their other products which made it easier to keep shopping keeping that information in mind. I really appreciate the fact they are trying to reduce their carbon footprint by letting me keep my original purchase and gift it to a friend. Their clear information about the new invoice was nice because it kept it stress free. My new items were sent very fast and it was all handled very well. I was so impressed by this process and will absolutely be shopping here again!

Reply from Bright Swimwear
Packaging and shipping was extremely efficient and quick. I also initiated an exchange and it was taken care of extremely fast and politely! Great customer service!

Reply from Bright Swimwear
Absolutely love this brand and their customer service! Best bikini brand out there!!!!

Reply from Bright Swimwear
Love the bikinis but had to change the size and the service was very good and had a surprise!

Reply from Bright Swimwear
They responded quickly, delivery was amazing, and very very cute patterns with high quality and very nice people but suits run small

Reply from Bright Swimwear
I can truly recommend these bikinis. They are made of great-quality fabric and look absolutely beautiful. The purchasing process was also very fast and smooth. The team is always very helpful, kind, and supportive when answering questions and assisting customers:)
I honestly recommend everyone to buy their bikinis here, you will not be disappointed!

Reply from Bright Swimwear
Incredible customer service! Helped me with a quick turn around on an exchange to ensure I have what I need before vacation. Can’t wait to wear my new bikinis!

Reply from Bright Swimwear
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