Bright Now Reviews 576

TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I don’t even wanna leave this dentistry of one star. That an advertisement for $59 for new patient and x-rays. I am on Medicare and a week later I get a phone call telling me that I owe them $300. The... See more

Rated 1 out of 5 stars

Avoid at all costs. I was told today that “we are so understaffed right now its unrealistic to expect a timely response on anything” when asking why someone hasn’t followed up on my inquiry from a mon... See more

Rated 4 out of 5 stars

I consider about braces or clear teeth straight about price. I still thinking about future before appointment n fix back braces not sure. What theyre tells me something but their responsibility to cal... See more

Rated 1 out of 5 stars

I once was a client at brite now since my teeth were not fixed both temporaries fell out and so did crown I’m now left with no front teeth and it’s now may . I’m now having to pay another dentist to r... See more

Company details

Information provided by various external sources

{{$state.current.data.description}}


Contact info

1.5

Bad

TrustScore 1.5 out of 5

576 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Brutal

The employees were nice, but the hygienist and dentist seemed very rushed. I felt that they were more concerned about finishing with me than to make sure I was comfortable and a valued patient. The dentist only looked in my mouth and spoke to me for no more than 2 minutes. The hygienist Repeatedly hurt sensitive areas of my mouth and afterwards didn't seem to try to be more gentle. She left the sucking stick thing to hang in my mouth while she worked; I guess she either didn't want to take the time to suck out the saliva separately from the cleaning, or Bright Now just doesn't want to hire people to be there to hold the sucking stick while the hygienist works.

23 July 2017
Unprompted review
Rated 1 out of 5 stars

My concerns were not met

Waited 30 minutes for my appointment. Apparently my usual dentist was on vacation, I would have preferred someone told me before hand. My concern was not met, I'm still having problems with the same teeth.

23 July 2017
Unprompted review
Rated 4 out of 5 stars

Happy with experience

Was in a hurry. Took more than 25 minutes to see the dentist. But he was a great guy with a sense of humor. Really liked the work he did.

23 July 2017
Unprompted review
Rated 5 out of 5 stars

Cavities filled

I had to get three cavities filled. For a procedure that is not enjoyable I felt like the dentist and dental assistant made it as easy as possible. I was in and out in 45 minutes. I appreciate the professionalism they exhibited at my appointment.

23 July 2017
Unprompted review
Rated 4 out of 5 stars

Yearly Cleaning

I waited 4o minutes to get into the examining room. It was well worth it as the cleaning was excellent. I made a future appointment.

23 July 2017
Unprompted review
Rated 1 out of 5 stars

Have they heard of good customer service skills?

Have they heard of good customer service skills? The person cleaning my teeth did her job like someone doing a mindless task. She was not personable and seemed like she did not want to be there. She was not gentle while flossing my teeth. I felt forced into purchasing a fluoride treatment that made me sick to my stomach. It has a "chop shop" vibe. I will not go back to them again.

23 July 2017
Unprompted review
Rated 1 out of 5 stars

with a 10:30 appointment

with a 10:30 appointment, 2 patients were shown-in before me. Then, after 1 hour and 15 minutes, I was granted 2 minutes of FACE time. I asked for 3 X-Rays, (3 bad teeth) and she took. 2! I walked out. Wouldn't you?

22 July 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look