There seems to be no answer when requesting a replacement for a faulty night light...I have now written to them 3 times and have still not received a reply. Very odd customer service, unfortunately.
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See what reviewers are saying
We originally bought a personalised light as a gift for our Granddaughter. It was stunning, so much better than expected. Offering a wonderful glow to her room, perfect for her bedtime routine. Be... See more
Lovely product, just as advertised, very prompt delivery. Was annoyed to be charged a shipping cost when the offer said free shipping so I've contacted the company. If they don't sort it I'll have t... See more
I’ve placed two separate orders with Brighter Made and couldn’t be happier with both of them. Both lots of parents to who the gifts were given to were very pleased and impressed with the workmanship... See more
Company details
Written by the company
BrighterMade™ Personalized Night Lights. Transform your child’s room into a magical dreamland that’s filled with restful slumbers and a whole lot of love! Let our personalized night light lull your child to sleep
Contact info
Netherlands
- brightermade.com
3.7
Average
361 reviews
Hasn’t replied to negative reviews
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Absolutely delighted with the quality…
Absolutely delighted with the quality and value of this product. The standard of service and attention to detail is very impressive. Exceeded my expectations.
17 December 2022
Unprompted review
Excellent experience
Excellent experience. Exactly what i ordered Excellent quality. We definitely recommend it.
16 December 2022
Unprompted review
Very nice
Very nice, smaller than I thought they'd be but really nice gift. Delivery was tracked very well. Would recommend.
15 December 2022
Unprompted review
Beautiful nightlight for my little…
Beautiful nightlight for my little boys. I think they will love it when Santa brings it xmas day!
13 December 2022
Unprompted review
I love the night light with the…
I love the night light with the personalized name. It is very cute and well made, received it faster than expected. I highly recommend it.
13 December 2022
Unprompted review
Great product and delivery was as…
Great product and delivery was as expected
13 December 2022
Unprompted review
No support
Company have delivered 3 of my lights elsewhere. I have tried contacting 3 times to find out where and had no response in the last two and half weeks. It’s been ridiculous!
13 December 2022
Unprompted review
Thank you so much brighter made
Thank you so much brighter made. My recent purchase was a beautifully crafted piece and my niece loves it!
18 November 2022
Poor shipping quality
I like the product, but probably will not gift it. I bought 2 of the night lights and was disappointed when I got them. They were cheaply wrapped for shipping and the cute boxes got crushed. Presentation in gifting is important. You should think more of your product than ship it as it was shipped to me.
8 December 2022
Unprompted review
Lovely light but looong delivery wait…
Loved the light and so did the recipient beautiful gift. The only downside it took at least 3 weeks to be delivered and this was prior to the current postal strikes
7 October 2022
Lovely light
Bought 2 of these lights, personalised for my granddaughters for Christmas, they are lovely, and I am sure they will love them too
9 December 2022
I have given them as Christmas gifts
I have given them as Christmas gifts, so can’t give and e fact review yet but I like what I see
8 December 2022
Easy to order
Easy to order, easy delivery. Comes in a nice protective box and the product looks great (haven’t actually turned it on yet as it’s a gift)
8 December 2022
Unprompted review
Don’t Hesitate - Order Now
I was regularly updated on the progress of my order. Night light was received sooner than expected and is beautiful! Highly recommend this company and product!
4 December 2022
Unprompted review
Nice product and smooth delivery
4 December 2022
Unprompted review
Lovely gift for a christening present
8 October 2022
I found ordering very easy
I found ordering very easy. I was surprised at the speed of delivery of the beautiful product. But I was most impressed with how I was kept updated on the progress of my order. Will most certainly order again.
1 December 2022
Unprompted review
Fell apart out of the box
Took it out the box and the switch to turn it off/on literally fell apart before I could even plug it in. It’s not useable. Awful experience
29 November 2022
Unprompted review
Love it!
Delivered much earlier than expected! This is absolutely beautiful. Very nicely done.
28 November 2022
Unprompted review
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