bricksandminifigs.com Reviews 366

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, most reviewers were let down by their experience overall. Many customers expressed strong dissatisfaction with the company's ethical practices and product handling, specifically regarding a valuable Lego collection. People felt that the business engaged in unacceptable methods, refusing to return the property. There was a widespread belief that the company was not taking responsibility for the situation. Customers also frequently mentioned concerns about the staff and leadership, urging others to avoid doing business with the company. Many felt that the company had missed opportunities to rectify the situation and should be held accountable for their actions.

What people talk about most

Product

Consumers express strong dissatisfaction with the product, with many reviewers raising concerns about the... See more

Staff

Customers consistently note negative experiences with staff, describing them as unhelpful, hostile and rude.... See more

Ethics

Customers had negative experiences with ethics, with many reviewers describing the company as having... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I'm from Denmark, the birthplace of LEGO, and I'm disgusted that people like you in any way get to touch them! You would be fine without the money from Brian's collection, but Brian and his dad need... See more

Rated 1 out of 5 stars

This is a company that steals fortunes from old people in bad health. Not just a LITTLE bit of theft. MASS theft. And they're trying to bully and silence their critics and those seeking justice.... See more

Rated 1 out of 5 stars

They steal from old people, look at the reports made by Bejamin Gorman, Penguinz0 and reckless Ben. It’s proven and their headquarter won’t do anything abt it. This company needs to be shutdown, nobod... See more

Rated 1 out of 5 stars

PUBLIC WARNING TO ALL LEGO COLLECTORS AND SELLERS "We need to sound the alarm about this company. A collector in the US has just lost an extremely rare and unique Lego set worth $200,000 due to... See more



Contact info

1.1

Bad

TrustScore 1 out of 5

366 reviews

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Rated 1 out of 5 stars

Absolutely digusting company

Absolutely digusting company, imagine stealing someones life savings, and then spending more money than you stole fighting back against them just so you don't have to admit you were in the wrong. This company deserves to go out of business, have some shame.

28 May 2026
Unprompted review
Rated 1 out of 5 stars

Brians collection.

Stole a 200k lego collection, then proceeded to attempt to destroy the life of the reporter who brought the story into the public eye.

Beyond disgusting what this sham of a company has done. They simply had to accept fault and return the collection. Instead they have lied and cheated there way into even more of a horrid situation.

31 May 2026
Unprompted review
Rated 1 out of 5 stars

Thieves

This company is actual thieves. One of their franchisees was sued for stealing $200,000 worth of lego collections from an elderly man, lost, and fled to Utah to avoid having to pay. The franchisor, BAM, has done nothing whatsoever to remedy the situation, and has actually worked to help the franchisees in their theft.

Abhorrent company lacking in any morals whatsoever. Even to this day they're not sorry for what they've done. They're only worried about their image.

30 May 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

This Company Stole Thousands of Dollars of Legos From a Sick Man

A family consigned a huge collection (valued at $200,000) of Star Wars Legos to a Bricks and Minifigs franchise, and the corporation has colluded with the franchise to steal those Legos. After taking possession of the collection, the business booted the individual who had signed the consignment contract, then claimed that they weren't legally obligated to abide by the terms of the contract because the person who signed it was no longer associated with the business (that's not how contracts work). The franchise in question made numerous social media posts showing the sets in their possession, even identifying them as belonging to the individual who consigned them.

Furthermore, the local police have been acting as Mafia-style enforcers for the business. The cops have refused to investigate actual crimes alleged against the business, and have actively prevented the victims in this case doing what they are legally required to do to receive justice. If the cops are colluding with the business, they are criminally incompetent.

The business owner has swatted the YouTuber involved in this situation, falsely alleging the young man had drugs in his vehicle, and the bodycam footage of the traffic stop, even though highly redacted by the police, clearly shows the police essentially telling the swatted individual that they can do whatever they wan to him, largely confirming the assessment that the local cops are working as enforcers for the business rather than doing their actual jobs.

At the end of the day, all Bricks and Minifigs had to do was return the Lego sets to the rightful owner. Instead, they have continued to conspire to keep stolen property, and have committed multiple crimes in an effort to retain their ill-gotten gains. I will NEVER do business with this organization, and I suggest others do the same. Let's run them out of business.

See:
Reckless Ben - I got arrested because of legos (YouTube)
Reckless Ben - I tracked down the thief who stole $200,000 of Lego (YouTube)

30 May 2026
Unprompted review

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