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Rated 2 out of 5 stars

I paid £39 for me, my husband and my son to go to the Milton Keynes Brick Festival, we paid more so that we could get in earlier. When we got there I was shocked that more than half of it was dedicat... See more

Rated 2 out of 5 stars

Loughborough brick festival was abit of a disappointment, the prices of the lego sets were quite expensive. You can get some cheaper online. We were looking for certain sets and offered prices but t... See more

Rated 4 out of 5 stars

A birthday present for my grandson, and having a love for Legos! Venue was great, convenient, entrance/exit clear. There were many areas to stop and create/build legos, floor puzzle--great idea (have... See more

Rated 4 out of 5 stars

Great visuals, not much at the LEGO store that you can’t find at walmart. Offering newer or limited LEGOs would be special, went to two Brick Fests and got the same pin, the view was worth the cost,... See more

Company replied

Company details

  1. Event Management Company

Written by the company

#1 Attended Family Event for BRICK Fans


Contact info

3.2

Average

TrustScore 3 out of 5

267 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Every thing about it was nice

Every thing about it was nice. I would have liked to see a little more freebies with the VIP tickets. Maybe charge more as most everyone had one. Make it something really special

10 August 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hey Michael,

Thanks for the positive review! We love hearing from our customers – especially when our event is able to make a positive memory for them.

We know our show team put a lot of work into that event, so we will be sure to pass your kind words off to them. Your feedback provides us with valuable information on how we can continue to better our events!

Make sure and follow us on Tiktok, Instagram, Facebook and our website at www.brickfestlive.com for the latest details! Have a great day, and we hope to see you again in the future!

Sincerely,

Brick Fest Live

Rated 3 out of 5 stars

Liked the interactive things

Liked the interactive things: car race, floor mat squares. Felt little there should had been more of those. Build stations were fun but we can do that at home.

17 August 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hi there Julie,

First off, thank you for letting us know about your experience with Brick Fest Live. We are elated to hear that your family enjoyed our Derby Race and Mosaic Build. We’ll be sure to let our show team that their work is appreciated!

Sounds like we could be a bit better when it comes to our selection of activities, though. Sorry we fell short there. We work very hard to bring our event to people all over North America, and we are always working on making improvements to our events so we greatly appreciate your feedback, so we hope you’ll give us another chance so that we can show you how important your feedback is to us.

In the meantime, if there’s anything else you want to share with us, you can message us at info@brickfestlive.com.

Thanks again!
Brick Fest Live

Rated 3 out of 5 stars

It was a nice family experience but the…

It was a nice family experience but the VIP package was disappointing. I would still go again, just not $100 bucks worthy. For such a large venue I think it would do some good to have more build stations, more impressive pre-built figures to see, to thin out the crowd. I would also recommend not putting your celebrity guest in the far back corner where no knew where he was. He was even far beyond the bathrooms, smh. Had we not made it a point to go through every area we would have missed him entirely. I don't want to dump on this event entirely. Everything that was offered was fun. Seems like it may be a work in progress. I look forward to seeing this develop more in the coming years.

28 July 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hello Denise,

We appreciate you reaching out to us to inform us of your experience. We strive to make every customer experience enjoyable, and we are sorry to hear that this was not your experience at Brick Fest Live. Our intention is to provide a quality family event to people all over the country. Your feedback will be shared with our management team to ensure the necessary improvements are made. We hope you will give us another chance in the future. Please reach out to our Customer Service Department at info@brickfestlive.com if there are any further questions or concerns we may assist you with.

All the Best,
Brick Fest Live

Rated 4 out of 5 stars

The kids really enjoyed the event

The kids really enjoyed the event. They seemed to instinctively be drawn to what particularly interested them. Concession stands would have been welcome but I can see why it might have been better to have not had food and drinks entered into the event. We all had fun.

1 June 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hi there,

We appreciate the kind words! We are so glad to hear that you and your family enjoyed a brick-tastic day with us at Brick Fest Live! We appreciate your feedback regarding concessions. Concessions are typically handled and provided by the venue partners in a separate concessions area from the event.

Make sure and follow us on Tiktok, Instagram, Facebook at @brickfestlive and our website at www.brickfestlive.com for the latest details! Have a great day, and we hope to see you again in the future!

Sincerely,

Brick Fest Live

Rated 4 out of 5 stars

Building stations for kids

Building stations for kids. Cool creations already made. Car racing station was fun and went faster than the line looked

4 May 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hello Lynch,

Thank you for your kind remarks! We are so happy that our event was a good experience for you, and hope to see you again soon.

We thrive on this type of feedback, so we will be sure to pass this review off to the team. Our goal is to provide a quality family entertainment event to people all over North America, and we are excited that we were able to make it happen for you and your family.

Make sure and follow us on Tiktok, Instagram, Facebook at @brickfestlive and our website at www.brickfestlive.com for the latest details! Have a great day, and we hope to see you again in the future!

Sincerely,

Brick Fest Live

Rated 5 out of 5 stars

I thought the experience was very fun

I thought the experience was very fun. I really enjoyed making the cars and the murals. It was just a really fun time with my sister

13 April 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hey Sarah,

Thanks for the positive review! We love hearing from our customers – especially when our event is able to make a positive memory for them. We are happy to hear that you and your sister had a great time with us!

We know our show team put a lot of work into that event, so we will be sure to pass your kind words off to them.

Make sure and follow us on Tiktok, Instagram, Facebook at @brickfestlive and our website at www.brickfestlive.com for the latest details! Have a great day, and we hope to see you again in the future!

Sincerely,

Brick Fest Live

Rated 3 out of 5 stars

I would have liked to see more sets…

I would have liked to see more sets available to purchase

4 May 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hi there Javier,

First off, thank you for letting us know about your experience with Brick Fest Live. We are elated to hear that you and your family enjoyed your recent experience. We’ll be sure to let our show team that their work is appreciated!

Sounds like we could be a bit better when it comes to our selection in our merchandise store, though. Sorry we fell short there. We work very hard to bring our event to people all over North America, and we are always working on making improvements to our events so we greatly appreciate your feedback, so we hope you’ll give us another chance so that we can show you how important your feedback is to us.

In the meantime, if there’s anything else you want to share with us, you can message us at info@brickfestlive.com.

Thanks again!
Brick Fest Live

Rated 3 out of 5 stars

Kids will love it.

It was my first Legos event and I didn't really know what to expect. Once I was in the hall, I was suprised how flat it felt; lots of tables with small builds.

13 July 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hello Richard,

Thank you for sharing your feedback with us. We are sorry to hear that your experience did not match your expectations, but we appreciate you bringing this to our attention. We always aim to deliver a wonderful experience, and we work hard to bring a quality family event to people all over North America. Your feedback will be shared with our management team to ensure the necessary improvements are made. We hope you will give us another chance in the future. Please reach out to our Customer Service Department at info@brickfestlive.com if there are any further questions or concerns we may assist you with.

All the Best,
Brick Fest Live

Rated 5 out of 5 stars

wonderful

everything was wonderful

22 August 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hi there,

We appreciate the kind words! We are so glad to hear that you and your family enjoyed a brick-tastic day with us at Brick Fest Live!

Make sure and follow us on Tiktok, Instagram, Facebook at @brickfestlive and our website at www.brickfestlive.com for the latest details! Have a great day, and we hope to see you again in the future!

Sincerely,

Brick Fest Live

Rated 5 out of 5 stars

Great to bring the child out in you.

Great to bring the child out in you.

29 June 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hi there Douglas,

We appreciate the kind words! We are so glad to hear that you and your family enjoyed a brick-tastic day with us at Brick Fest Live!

Make sure and follow us on Tiktok, Instagram, Facebook at @brickfestlive and our website at www.brickfestlive.com for the latest details! Have a great day, and we hope to see you again in the future!

Sincerely,

Brick Fest Live

Rated 5 out of 5 stars

Fun time for all!

Each of the team members were extremely helpful and friendly. My grandkids, ages 7&10 had a ball! Along with their Papa and myself. Enjoyed all of the exhibits!!

5 May 2024
Rated 5 out of 5 stars

My son had the BEST time

My son had the BEST time! He loved all of the builds they had on display, had a blast building his race car and racing it, and was living his best life building with Lego to his heart’s content!

28 July 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hey Yvonne,

Thanks for the positive review! We love hearing from our customers – especially when our event is able to make a positive memory for them. We are so glad to hear that your son had such a great time at Brick Fest Live!

We know our show team put a lot of work into that event, so we will be sure to pass your kind words off to them.

Make sure and follow us on Tiktok, Instagram, Facebook at @brickfestlive and our website at www.brickfestlive.com for the latest details! Have a great day, and we hope to see you again in the future!

Sincerely,

Brick Fest Live

Rated 4 out of 5 stars

Great visuals hoped for more

Great visuals, not much at the LEGO store that you can’t find at walmart. Offering newer or limited LEGOs would be special, went to two Brick Fests and got the same pin, the view was worth the cost, different pin would encourage me to go to more. Although me and my grandson built floor tiles we haven’t seen a finished product of any of them.
Went to Collinsville, Ill then Springfield, MO

17 February 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hi Theodore,

Thank you for taking the time to review us! We appreciate your feedback regarding our merchandise store selections and our collection pins. We’re always improving our events, so we hope that you will come visit us again in the future and check us out again soon to see what’s new!

Make sure and follow us on Tiktok, Instagram, Facebook at @brickfestlive and our website at www.brickfestlive.com for the latest details! Have a great day, and we hope to see you again in the future!

Sincerely,

Brick Fest Live

Rated 3 out of 5 stars

We didn’t receive all of what was…

We didn’t receive all of what was promised

15 August 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hello {first name},

Thank you for sharing your feedback with us. We are sorry to hear that your experience did not match your expectations, but we appreciate you bringing this to our attention. Our customers are very important to us, and we are always working on making our event better, so we greatly appreciate you taking the time to give us your feedback. We work very hard to provide a quality family event to people all over North America. We hope you will give us another chance in the future. Please reach out to our Customer Service Department at info@brickfestlive.com if there are any further questions or concerns we may assist you with.

All the Best,
Brick Fest Live

Rated 4 out of 5 stars

Confusing

Nothing for little ones in the gift shop
Confusing as to where to go and who qualified for the area.

9 December 2023
Brick Fest Live logo

Reply from Brick Fest Live

Hi Diane,

Thank you for taking the time to review us! We appreciate you providing us with your feedback regarding our merch selection and event guidance. We’re always improving our events, so we hope that you will come visit us again in the future and check us out again soon to see what’s new!

Make sure and follow us on Tiktok, Instagram, Facebook at @brickfestlive and our website at www.brickfestlive.com for the latest details! Have a great day, and we hope to see you again in the future!

Sincerely,

Brick Fest Live

Rated 4 out of 5 stars

Great! Imaginative! and just Good.

@ MS Gulf Coast Convention Center, behind the Coliseum

The LARGE displays around the floor space were phenomenal. The Massive Mosaic built by the collaboration of all the Attendees who built their individual squares was a sight to behold. The opportunities to engage in car races, scripted builds, and personal creativity at the "jumble tables" kept folks entertained. The selection at the Store was good, yet could have been expanded to include more popular small and large kits. The food was limited and many people went out into the rest of the Convention Center to find a wider selection. The MAJOR DISAPPOINTMENT was that only ONE local LEGO Fan had a display of their personal collection of sets and separates. PLEASE... Make it easier for Locals to navigate the website to find the Sign-Up to present their displays, in conjunction with the traveling displays. This will build a broader sense of Community in the World of LEGO. Other attendees see this as a treat, that their "neighbors" have fashioned incredible builds, and gives them a sense that "I could do that, too." This prompts them to become Fans who also purchase sets for themselves. Give that greater consideration.

Thomas Weeks
Biloxi, MS

2 May 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hey Thomas,

Thanks for the positive review! We love hearing from our customers – especially when our event is able to make a positive memory for them.

We know our show team put a lot of work into that event, so we will be sure to pass your kind words off to them. We appreciate you providing us with your feedback regarding making our website more user-friendly for displayers that are interested in coming to Brick Fest Live events with their builds. Displayers can fill out the following form at https://airtable.com/appbpTyAUYD7AmKSa/shrqcGQGqAUK195XK with information regarding their builds and what city they would be interested in bringing their builds to!

Make sure and follow us on Tiktok, Instagram, Facebook at @brickfestlive and our website at www.brickfestlive.com for the latest details! Have a great day, and we hope to see you again in the future!

Sincerely,

Brick Fest Live

Rated 5 out of 5 stars

Pure Fun W9ith Legos…

All the activities that were available to the kiddos. We had an awesome time.

27 July 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hi there Bobbie,

We appreciate the kind words! We are so glad to hear that you and your family enjoyed a brick-tastic day with us at Brick Fest Live!

Make sure and follow us on Tiktok, Instagram, Facebook at @brickfestlive and our website at www.brickfestlive.com for the latest details! Have a great day, and we hope to see you again in the future!

Sincerely,

Brick Fest Live

Rated 1 out of 5 stars

Total scam

Total scam. This thing was the biggest waste of money. I was overcharged for “secret early access” vip tickets ($35 each) that were allegedly discounted. When they officially went on sale they were $25. The hours were supposed to be 9a-5p. Our admission time was at 1pm. We get there and it’s just like, a few little building stations, some larger builds to look at, a booth to buy legos, and the little LEGO pit thing. It all seemed very small (? for lack of a better word) and not an actual event or festival. Just a few little booths with activities we can do at home. One of the booths was for coloring lol. You get a picture of a Lego man and some markers and color the picture. We stopped at that one at 3:30 and was told they were closing down. When I asked when the event closed, she told me 4. Everything advertised 9am-5pm. Basically I paid over $100 to look at a few legos for a couple hours. I was livid.

4 August 2024
Unprompted review
Brick Fest Live logo

Reply from Brick Fest Live

Hi Jessica,

Thanks for taking the time to write a review. We are very sorry to hear that you did not have a positive experience during your recent visit to Brick Fest Live. We appreciate you providing your feedback regarding our displays and activities.

Your feedback will be shared with our management team to ensure the necessary improvements are made. We want to make sure your voice is heard as we continue to improve, and hope you won’t hesitate to reach out to our Customer Service Department at info@brickfestlive.com if there are any further questions or concerns we may assist you with.

All the Best,
Brick Fest Live

Rated 1 out of 5 stars

Absolute Garbage!

Absolute Garbage, AVOID!

Attended the event at the NEC a couple of months back and was left very disappointed. Please do not waste your money on these con artists.

25 May 2024
Unprompted review
Brick Fest Live logo

Reply from Brick Fest Live

Hello Kevin,

Thank you for your review. We are very sorry to hear that you and your family had a negative experience at our event earlier this year. Our goal is to provide a quality family entertainment event to people all over North America. We set a high standard for ourselves, and your feedback helps us improve our event. We appreciate your feedback on your experience. We hope that you will give us another chance in the future. Please reach out to our Customer Service Department at info@brickfestlive.com if there are any further questions or concerns we may assist you with.

All the Best,
Brick Fest Live

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. Terrible terrible company.

5 July 2024
Unprompted review
Brick Fest Live logo

Reply from Brick Fest Live

Hi DJ,

Thanks for taking the time to write a review. We are very sorry to hear that you did not have a positive experience with Brick Fest Live.

Your feedback will be shared with our management team to ensure the necessary improvements are made. We want to make sure your voice is heard as we continue to improve, and hope you won’t hesitate to reach out to our Customer Service Department at info@brickfestlive.com if there are any further questions or concerns we may assist you with.

Sincerely,

Brick Fest Live

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