Breck's Reviews 

1,067
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 843 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the clear product descriptions and the consistently high quality of the plants and bulbs they receive. Many buyers find the website extremely easy to navigate when searching for various garden options and placing online orders. Some reviewers were not happy with unexpected shipping fee additions and problems applying promotional discount codes. Some people also felt that significant delivery delays caused major inconveniences for timely seasonal planting schedules and garden prep. A few other people also felt that missing items or incorrect order fulfillments required reaching out to support.

What people talk about most

Order

Customers consistently note ambiguous experiences with order processes, as while some reviewers praise prompt... See more

Delivery service

Users describe ambiguous interactions with delivery service, as some reviewers expressed appreciation for... See more

Website

Clients share ambiguous opinions on website, with many reviewers praising the platform as easy to navigate,... See more

Quality

Reviewers highlight positive aspects of quality, noting that plants and bulbs arrive healthy, productive, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’m in 7B and it’s the first time in 20 years I decided to remodel the front yard. Places with full sun, part shade and full shade. Becks has helped me decide what would be best with additional of co... See more

Company replied

Rated 3 out of 5 stars

Seems they did not know what I wanted and giving me false information about my account credits that I have locked in w/company. It was the most confusion I have ever encountered w/this Breck! Don'... See more

Company replied

Rated 3 out of 5 stars

Everything went well with my purchase, except that I was unable to apply my free shipping code. My order qualified for free shipping on purchases over $50, and the offer is valid through October... See more

Company replied

Rated 5 out of 5 stars

I love this company! They have so many options with honest hardiness data. Their website is easy to use and order from. I get an immediate email confirmation of my order and shipping/tracking updates.... See more

Company replied


Company details

  1. Flower Market
  2. also in
  3. Flower Delivery
  4. Garden Center
  5. Plant Nursery

Written by the company

Founded in 1818, Breck’s is the largest U.S. importer of premium Dutch flower bulbs, celebrating over 200 years of horticultural excellence. We work directly with master growers and hybridizers in Holland, with a dedicated full-time team on the ground in the Netherlands to inspect our fields and hand-select top-size bulbs for maximum performance in American gardens. In addition to our world-renowned Dutch bulbs, Breck’s supplies premium perennials cultivated in our U.S. greenhouses, providing complete gardening solutions for enthusiasts across North America. Every shipment is backed by our signature Lifetime Guarantee: if you are ever unsatisfied with any plant or hardgood—upon receipt or after it grows and blooms—we will replace it or issue a merchandise credit, with no time limit for as long as you garden.

Lifetime Guarantee

Over 200 Years of Customer Satisfaction

If, for any reason, you're not completely satisfied with any bulb, bareroot perennial or potted plant upon receipt, after planting or once it grows and blooms, just contact Breck's anytime—no time limit—for as long as you garden. No need to return any item. We'll happily replace it or send you a merchandise credit. If you are not delighted with your garden tool or yard décor purchase, simply return it within 60 days for a merchandise credit or exchange.

Contact info

Love Gardening?

Browse our wide selection of flower bulbs shipped direct from Holland.

3.7

Average

TrustScore 3.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.7

All reviews

(1,067)

979 reviews in the last 12 months

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Rated 4 out of 5 stars

3 out of 4 orders placed were shipped…

3 out of 4 orders placed were shipped to the correct address and the 4th was shipped to my former address! I called Customer Service right after I placed the order to correct the shipping address and was assured it was corrected. Now I have to drive 75 miles and try to locate my bulbs! Not happy with the service, but the bulbs are fine.

23 October 2026
Rated 1 out of 5 stars

I spent $150 over a week ago and my…

I spent $150 over a week ago and my items have yet to be shipped. I have sent 2 emails asking when they will be shipped and have not heard from the seller. I would love to be able to give a 5 star review but at this time my experience has been less than.

24 October 2026
Rated 3 out of 5 stars

Disappointed that so many of the plants…

Disappointed that so many of the plants I was interested in were already sold out by the time the sale ad arrived. This seems to happen every year, forcing a higher priced purchase. Good quality stuff but could do better with supply and demand.

23 October 2026
Rated 1 out of 5 stars

Items were severely delayed

Items were severely delayed. Was supposed to to ship end of August and received end of October. Next time I will find new place to order as this time line does not work for me. I was able to cancel an order tho

30 October 2026
Unprompted review
Rated 1 out of 5 stars

I am VERY disappointed

I am VERY disappointed. An order I placed for several different ferns, hostas, and creeping phlox, all of which I believed would be shipped to me in the spring of 2027. I was SHOCKED when they arrived earlier this week, much too late to be ground planted this season in my USA location!! My area has experienced frost and I could just cry about this.

21 October 2026
Rated 4 out of 5 stars

Good healthy looking bulbs

Good healthy looking bulbs. Lost one of the pkgs and thought it wasn't shipped, then found in garden wagon. Brecks was more than willing to replace the ones I thought didn't get, glad I found it before it was shipped and was able to stop it, and again very helpful 😀

23 October 2026
Rated 1 out of 5 stars

Lots of spam mail, and slow shipping

Four days after saying something has shipped, and six days after ordering, my package still has not shipped. They also start spamming you with emails as soon as you place an order. I’m unsubscribing, blocking and won’t be ordering from them again.

24 October 2026
Rated 1 out of 5 stars

I never received my order as FEDEX…

I never received my order as FEDEX messed up the shipping. When I called Brecks said they couldn't contact FEDEX as it was a third party.
After calling Brecks a third time to get a refund, I was on hold for 30 mins and then told my order was invalid.

19 October 2026

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