BrakeParts.co.uk Reviews 

556
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times and the exceptionally high quality of the automotive parts provided every single day. Many people note that the online platform is very easy to navigate for locating exact items quickly at surprisingly affordable prices. However, some people mentioned occasional frustrating issues with external couriers experiencing delivery delays or completely failing to drop off packages on schedule. A few reviewers also noted receiving incorrect items on rare occasions despite providing clear reference numbers and detailed descriptions beforehand. Consumers appreciate the helpful support overall, but these minor delivery and fulfillment hiccups remain notable points to keep in mind.

What people talk about most

Delivery service

People report positive experiences with delivery_service, frequently highlighting prompt arrivals and correct... See more

Product

Reviewers highlight positive aspects of product quality, praising items that are delivered quickly, fit well,... See more

Quality

Users express high satisfaction and appreciation regarding product quality. Consumers highlight that items... See more

Service

Clients share positive opinions on service, noting that delivery is rapid and items arrive super fast.... See more

Price

Reviewers mention positive feedback about price, highlighting great value for money and reasonable costs.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used BrakeParts a few times before so I know they're reputable. They were the only place to clearly list all three disc diameters along with the cost options. This won't be the last time I visi... See more

Rated 5 out of 5 stars

Great selection of parts, with the correct ones easily located on a clear and easy to use website. The parts were delivered on time and are of good quality. Unfortunately one part was incorrect (diff... See more

Rated 5 out of 5 stars

Stumbled across this company when I was on the verge of having to scrap my car due to a brake problem that no other parts stockist could help with. It's fair to say they came to my rescue! Gentlem... See more

Rated 5 out of 5 stars

Pictures on the website made it easy to find the correct parts required, for a non standard/ modified fitment where the registration check doesnt work.Quality parts, right first time. Delivered in a t... See more


Company details

  1. Auto Parts Store
  2. Auto Parts Manufacturer
  3. Brake Shop
  4. Car Accessories Store

Written by the company

Brakeparts.co.uk & Brakes International have been providing quality braking components to the UK and overseas for over 30 years. 150,000+ brake parts in stock! All of our parts are distributed from Rochdale in the north of England with DPD Next day or Royal Mail so quick dispatch and delivery is guaranteed. Not sure if something fits your car? Send us an email and we'll be happy to help!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

556 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(556)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

Unexpectedly, needed two new rear caliper…

Changing brake pads and during this task I realised my Honda Civic needed new rear calipers. Ordered PM on a Tuesday and they were delivered before 11:00 AM on Weds. Perfect fit and car back on the road same day. I have used BrakeParts.co.uk for several years across several vehicles and always get top quality parts at reasonable prices. I could have got a lower price from other suppliers but delivery was 5-15 days

2 April 2024
Unprompted review
Rated 3 out of 5 stars

Repair kit has issues

Bought a caliper repair kit. Great service, cylinder and seal fitted ok, but. It really needs instructions. There is no marking on the gel pack, which looks like red paste but it's NOT, it's silicon and must NOT be used inside the caliper. The bleed screw is the wrong thread. I put the original one back in on re-assembly. Caliper pin seals didn't fit properly either.

12 February 2024
Rated 5 out of 5 stars

Great service, quality products

The website was easy to find everything I needed and when I called to ask about specific parts they were really helpful and informative. Parts arrived quickly and well packaged. Parts fitted perfectly and are on my car working as they should. Will definitely use again and would highly recommend.

8 February 2024
Rated 1 out of 5 stars

Let down by delivery company.

I ordered some parts for next day delivery,
Friday) apparently the DX delivery company couldnt find the address, first saying in an email that they couldn't deliver as we were not in! My car went into the repairers where they had to use the old parts ( slider kits) , the old ones arrived after all the work was done ( Monday afternoon) , so I am left with parts that I do not need.

Regards

Richard Kendall

8 February 2024
Rated 3 out of 5 stars

Very good business

Brake Parts UK are good to work with and have a good range of parts.
They are let down by their choice of courier. DX Express give a woefully inadequate service.
If only they chose a reputable courier instead of this shitshow.

8 February 2024
Rated 5 out of 5 stars

Competitive and highest quality.

I've been using brakes international for many years for cars and lgv's after I was dissatisfied with the varying quality of car accessory shop components . They have proved to be reliably high quality, and delivery has always been prompt. Also their prices have always been competitive and tech support by phone has worked excellently.

25 January 2024

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