BrakeParts.co.uk Reviews 

556
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times and the exceptionally high quality of the automotive parts provided every single day. Many people note that the online platform is very easy to navigate for locating exact items quickly at surprisingly affordable prices. However, some people mentioned occasional frustrating issues with external couriers experiencing delivery delays or completely failing to drop off packages on schedule. A few reviewers also noted receiving incorrect items on rare occasions despite providing clear reference numbers and detailed descriptions beforehand. Consumers appreciate the helpful support overall, but these minor delivery and fulfillment hiccups remain notable points to keep in mind.

What people talk about most

Delivery service

People report positive experiences with delivery_service, frequently highlighting prompt arrivals and correct... See more

Product

Reviewers highlight positive aspects of product quality, praising items that are delivered quickly, fit well,... See more

Quality

Users express high satisfaction and appreciation regarding product quality. Consumers highlight that items... See more

Service

Clients share positive opinions on service, noting that delivery is rapid and items arrive super fast.... See more

Price

Reviewers mention positive feedback about price, highlighting great value for money and reasonable costs.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used BrakeParts a few times before so I know they're reputable. They were the only place to clearly list all three disc diameters along with the cost options. This won't be the last time I visi... See more

Rated 5 out of 5 stars

Great selection of parts, with the correct ones easily located on a clear and easy to use website. The parts were delivered on time and are of good quality. Unfortunately one part was incorrect (diff... See more

Rated 5 out of 5 stars

Stumbled across this company when I was on the verge of having to scrap my car due to a brake problem that no other parts stockist could help with. It's fair to say they came to my rescue! Gentlem... See more

Rated 5 out of 5 stars

Pictures on the website made it easy to find the correct parts required, for a non standard/ modified fitment where the registration check doesnt work.Quality parts, right first time. Delivered in a t... See more


Company details

  1. Auto Parts Store
  2. Auto Parts Manufacturer
  3. Brake Shop
  4. Car Accessories Store

Written by the company

Brakeparts.co.uk & Brakes International have been providing quality braking components to the UK and overseas for over 30 years. 150,000+ brake parts in stock! All of our parts are distributed from Rochdale in the north of England with DPD Next day or Royal Mail so quick dispatch and delivery is guaranteed. Not sure if something fits your car? Send us an email and we'll be happy to help!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

556 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(556)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

3 stars I'm afraid, let down by courier.

Can't fault the parts when they eventually turn up. Seriously let down by DX the courier.
I paid for am delivery, turned up 3pm and no apology. I also paid a premium price for the products.
I emailed brake parts but no reply.
I'll use autodoc in future, takes a week to turn up but half the price.
Don't bother paying for a quicker delivery DX don't give a toss.

28 June 2024
Unprompted review
Rated 4 out of 5 stars

The service was very good except for…

The service was very good except for the fact that the parts were delivered and then taken away ! Why not leave with my neighbour or in a suitable place at the rear of the property that's what other delivery companies do.The parts were the correct items and of very good quality.I would have had no hesitation in awarding 5 stars if I hadn't had to wait another day to actually receive the parts.

27 May 2024
Rated 5 out of 5 stars

Trustable Parts Provider - Will Use Again

Website allowed me to use OEM part reference number which showed alternatives due to manufacturer making the item obsolete. Website showed stock levels of the parts and delivery times. I was emailed at point of dispatch and emailed with delivery date (same as website stated). Part arrived well packaged and fitted well. Excellent!

8 June 2024
Rated 5 out of 5 stars

Quality brake parts

Quality brake parts. I have used this company before when I drove to Rochdale for mazda mx5 brakes and also via eBay. Great advice over the phone and at the counter well recommended.

28 April 2024
Rated 5 out of 5 stars

Great

These are my go to for brake parts, good quality always in stock and cheaper than everywhere else.

6 April 2024
Rated 5 out of 5 stars

Caliper problem quickly resolved.

I had an issue with buying rear calipers for my Audi 80 Cabriolet. Most online sellers insisted showing the incorrect parts for my car. The registration puts the car at a point where there where some changes to the model. Even though I tried to search with the registeration and the VIN number I was shown the wrong part. BrakeParts is the only company that gave me the correct option. Also I was able to get confirmation of the correct part by phone. Good price and speedy delivery. Cabrio is now through the MOT.

27 March 2024

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