Love seeing all of these amazing items. Was super easy to purchase and check out. The only reason your fot 4 stars is i would like to know then the other items will come out when you buy a set that yo... See more
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Once again there was a jump in price from the initial introduction page to the payment page. However I do want the memorial coin and hope that a percentage goes to the vets.
The Canada Day earrings ordered did not arrive in time for Canada Day or a 50th birthday celebration on July 1st. Emails were received with order confirmation and updates to packaging and eventually s... See more
I’m looking forward to seeing it when it arrives. I’m a little disappointed that the total change once I clicked to purchase. I wish the true total came up before I purchased. I probably would have ch... See more
Company details
Information provided by various external sources
Find Canadian collectibles, jewelry and home decor, including NHL collectibles, collector plates, figurines and music boxes from the Bradford Exchange Canada.
Contact info
United States
- bradfordexchange.ca
3.9
Great
9K reviews
Asks customers to review
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I found the perfect pinky ring tyvm
30 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The status of the product I ordered was eventually changed to on backorder. I never got a notification to this change.
The product I ordered was a personalized wedding present for a wedding being held on July 4th. I ordered the item on June 2nd. The order confirmation stated estimated arrival June 16-30. Based on the dates I should be receiving the item on time. On June 29, I checked the tracking information. The date showed August 10th. I contacted customer services to be told that the item was on backorder. I never received any notification that the delivery date would not be respected. The product looked so beautiful and I was looking forward to the expressions of the bride and groom. Now I have to scramble to find another gift in such short notice.
2 June 2026
Reply from Bradfordexchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Gillian
WHAT I ORDERED IS CLEAR .A DISCOUNT…
WHAT I ORDERED IS CLEAR .A DISCOUNT SHOULD BE UP F R O N T NOT AT THE END OF THE BILL ..CHILDEREN COULD TO A BETTER JOB .IF THAT WHAT U THINK BRINGS BACK OEDERS ..ITS NOT
29 June 2026
Reply from Bradfordexchange
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Gillian
it was an easy to use process to order…
it was an easy to use process to order from, just waiting to see how the delivery process will be done. that will have an impact on my review if there is one later on .
29 June 2026
Been buying from the exchange for…
Been buying from the exchange for years. Some of my best pieces came from there. They are fair and back their promise with a 365 day money back.
28 June 2026
I have always liked Bradfordexchange
I have always liked Bradfordexchange, my late husband and I used to order all the time. After he passed I kind of got away from it but now I’m back!! Thanks Bradfordexchange. Jan Russell
27 June 2026
I’m NOT IMPRESSED at all
I’m NOT IMPRESSED at all. I needed to cancel my order , u guys ask for my Info a week ago and still NO Response!!! I will be contacting BBB
20 June 2026
Reply from Bradfordexchange
I am sorry to learn of your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
have been waiting for jewelry box and…
have been waiting for jewelry box and no sight for it being shipped and how it will be shipped
8 June 2026
Reply from Bradfordexchange
I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I ended up canceling order the original…
I ended up canceling order the original order was June 10 received an email June 16 order was getting ready for shipment 10 days later still not showing on tracking so messaged them they haven’t even started my order and now shipping date is delayed by two weeks.
10 June 2026
Reply from Bradfordexchange
Hello, I am very sorry to learn of your experience! If you are in need of assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
Reply from Bradfordexchange
Hello, I am very sorry to learn of your experience! If you are in need of assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
I ordered three sets of your Canada Day…
I ordered three sets of your Canada Day and all different earrings in a set and there is no record of it.
18 June 2026
Reply from Bradfordexchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Layne
It was easy sign up.
23 June 2026
As advertised
The Hip lighter collection was a little confusing on when the whole set was available and when a deliverieswould be completed. No clear description on line.
19 June 2026
Was a great expérience to make a…
Was a great expérience to make a purchase at Bradford Exchange !!!
20 June 2026
Sneaky Marketing
At the closing of my transaction the offer for the extra coin was absolutely misleading!!! It gave me no opportunity to review and then nailed me for further shipping charges. Very, very deceptive and sneaky practice!! I'm actually enraged at your business practices!!!!!
20 June 2026
Reply from Bradfordexchange
Hello, I am sorry for your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Your Company offers fine quality…
Your Company offers fine quality jewelry and other merchandise. the only disappointment I have is not being able to purchase multiple pieces of jewelry
19 June 2026
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