Bradfordexchange Reviews 

The purchase and check out process was very smooth with no issues but then there came two separate pop ups both suggesting substantial discount and all I needed to do was click on them to accept. The first looked suspicious so I did not touch it and just as I was reading the second my Norton Service warned me that a malware had just been placed on my computer. Long story short both pop ups contained malware and after approximately an hour of Norton working to find, identify and disable the malware it said my computer was safe.

If the folks at Bradfordexchange are not aware of these pop ups which contain malware that gets placed on personal computers than I am sadly disappointed in their service. Thankfully I have great software protection otherwise my computer would not be compromised. Follow up would be appreciated.

Easy to shop with an abundance of beautiful options.
Easy to find what we were looking for!

Order was cancelled even know i already paid, was told didn’t receive payment and yet i was reimbursed of the payment I already made back today 🤔 something not making sense

I ordered 2 personalized items on September 7, 2025. One item was received in December but the other was never delivered. Another item ordered on December 7, 2025 was delivered on May 12, 2026. A third item ordered on March 2, 2026 was received on May 16, 2026. No tracking information was ever provided. The items themselves were well made, as advertised.

Excellent packaging and prompt delivery. Great product.

Very easy to order
Items are described nicely

Very easy to order

Two months to supply product.
Charged twice for 1 order.
Constant emails re other products.

Customer representative was good in my payment process. Knew how to process it.

I can't understand why delivery would take almost one and a half months. Also can't check the status of my order, which is also unacceptable.

Hi my name is Kenneth Rutherford and I am trying to get this item about montreal

Good products and if not satisfied returns are easy . I am a repeat customer and very satisfied with what I have received so far. There is always something for everyone a wide variety of collectibles. Shipping is reasonable and products meet my expectations . If not satisfied returns. Only complaint I have had is with subscriptions and not being notified if cancelled and no longer being fulfilled.

Was able to easily navigate site to find and then order and pay for the item we wanted.
Larry

I have only ordered from here once so far. It was great. And am using them again and probably will more in future. Notifications were consistent and delivery was good.
The products are great for individual gift giving.
Thank you 😊

I tried to cancel & it didn’t work. Vou interested.

Person on the phone was helpful and quickly fixed my issue

The orders come in fast. I've ordered two bracelets that are beautiful, and they are lovely. I just ordered a chain for my husband's birthday and am looking forward to giving it to him. Highly recommend the products.

The Bradford Exchange has always had excellent merchandise. Even though avtaf expensive they do have satisfaction in what they offer.

I don't know if the product has been shipped, I haven't been told when to expect it. Item is advertised as a mother's Day gift but will likely not arrive in time for mother's Day. I am looking forward to the item coming in, I think my wife will love it. But there has been zero communication about it, but I have received 9 advertisements for other items, just nothing on what I ordered