BraceLab Reviews 3,848

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality and effectiveness in providing support and pain relief, particularly for various joint issues. Many consumers highlight the comfort and discreet design of the products, allowing them to be worn throughout the day without hindrance. The ordering process is often described as straightforward, and the delivery service is consistently noted for its promptness. However, some customers also noted issues with sizing accuracy, finding that some products did not fit as expected or were incorrectly labeled. A few people mentioned concerns about the durability of certain components, such as Velcro straps, which showed wear after a few months. Additionally, some reviewers experienced discomfort or skin irritation with specific braces, indicating that the fit was not always ideal for everyone.

What people talk about most

Product

Customers consistently note positive experiences with product quality and effectiveness. Many reviewers... See more

Quality

Clients share positive opinions on quality, frequently praising the exceptional design, fit, and performance... See more

Order

People report positive experiences with order. Customers found the ordering process easy and efficient, with... See more

User experience

Reviewers mention positive feedback about user experience. Customers found the website easy and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast and prompt delivery,... See more

Based on these reviews

Rated 5 out of 5 stars

I simply measured my hand per instructions and placed order on line. I received updates on shipping status. A few days later Metagrip arrived in great condition with excellent packaging and directions... See more

Company replied

Rated 5 out of 5 stars

The service is whatever. In the age of Amazon and PayPal it’s suboptimal. But the brace really helps the specific problem of the SLAC wrist, and yet it doesn’t feel like you’re wearing anything. I can... See more

Company replied

Rated 5 out of 5 stars

The brace is extremely supportive, and helps with my lumbar pain, especially with promoting pelvic stability and relieving some stress off L5. The metal bars can be easily customized to fit the curvat... See more

Company replied

Rated 5 out of 5 stars

I ordered a second set of push splints for both thumbs because they have been a godsend for reducing pain and keeping that troublesome CMC joint stable. I noticed in an accompanying email from BraceL... See more

Company replied


Company details

  1. Medical Equipment Supplier

Written by the company

At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The brace worked the moment I put it…

The brace worked the moment I put it on. It is comfortable to wear. The brace was delivered quickly. I would recommend it to anyone.

21 January 2026
BraceLab logo

Reply from BraceLab

We're happy to hear that the brace provided immediate relief and was comfortable for you. We appreciate your recommendation and are grateful for your feedback.

Rated 4 out of 5 stars

The brace for my arthritic thumb fits well most of the time

The brace for my arthritic thumb fits best depending on if my hand swells due to weather. I do not wear my brace during the day, but only in bed at night. The issue I have is the plastic thumb stabilizer can cut into my skin if it's too tight. I actually have two braces in different sizes as they are high quality and provide the necessary support I need when my arthritis flares up. It definitely makes a difference and is the best thumb brace I've found after much looking.

23 January 2026
BraceLab logo

Reply from BraceLab

We appreciate your feedback on the thumb brace. We're glad it provides the support you need for arthritis flares. Please contact our support team with any questions.

Rated 4 out of 5 stars

brace fits well

brace fits well, not too bulky. velcro is strong

20 January 2026
BraceLab logo

Reply from BraceLab

We're happy to hear the brace fits well and isn't too bulky. We appreciate your feedback.

Rated 5 out of 5 stars

I was a secretary for over 20 years and…

I was a secretary for over 20 years and typed many books... now that I am in early 60's I am starting to notice pain in my lower thumb area which I am old is common with osteoartriitis in hands. I also have a Husky that pulls me - often, and I work with horses on the weekends. The hand braces I ordered from BraceLab prevents me from hitting that read all the time or causing it to feel the pulling when my Husky acts up.

27 January 2026
BraceLab logo

Reply from BraceLab

We appreciate you sharing your experience. It's great to hear our braces help with the discomfort in your thumb, especially with your active lifestyle and work with horses.

Rated 5 out of 5 stars

Ez ordering

Ez ordering. Product fits just right.

24 January 2026
BraceLab logo

Reply from BraceLab

We're happy to hear that ordering was easy and the product fits well. Thank you for your positive feedback!

Rated 5 out of 5 stars

Trust

Have trusted BraceLab for years. Used them for my clients and for my self. Bought thumb brace and have used it for years, helpful for stress from massage work and also for clients with hand and thumb issues.
Trust product construction.

20 January 2026
BraceLab logo

Reply from BraceLab

We appreciate your long-term trust! We're happy to hear that the MetaGrip brace has been helpful for you and your clients. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Perfect fit for my thumbs

Great product for my hands. You can adjust them perfectly for your thumbs.

12 January 2026
BraceLab logo

Reply from BraceLab

We're happy to hear that our product is great for you. Thanks for your feedback!

Rated 4 out of 5 stars

Product seems well made and eases pain…

Product seems well made and eases pain in CMC joint. It does seem rather expensive though for what is there and compared to other providers.

12 January 2026
BraceLab logo

Reply from BraceLab

Thank you for your feedback! We’re glad to hear the brace helps ease your CMC joint pain. PUSH strives to offer high-quality, clinically designed products that provide lasting support and comfort.

Rated 5 out of 5 stars

Highest quality, non-toxic supports!

Responsive customer service. Proactive problem solvers. BraceLab makes the highest quality, non-toxic supports! Their products are well thought out for the best healing experience. I own 5 or 6 of their braces and supports.

9 January 2026
BraceLab logo

Reply from BraceLab

We appreciate you taking the time to share your positive experience! We're happy to hear that our customer service and products have met your expectations for quality and healing.

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. Braces are comfortable, even when sleeping, easily put on and they do the job!

30 December 2025
BraceLab logo

Reply from BraceLab

We're happy to hear that ordering was easy and the MetaGrip braces are comfortable!

Rated 4 out of 5 stars

It starts to hurt after about 4 hours…

It starts to hurt after about 4 hours at work I work with my hands and it hurts between a thumb and forefinger mainly it needs to be softer in between the thumb and forefinger or smaller

5 January 2026
BraceLab logo

Reply from BraceLab

We appreciate your feedback and time. We're sorry to hear about the discomfort you experienced after a few hours, especially between your thumb and forefinger. Please reach out to our support team with any questions.

Rated 5 out of 5 stars

My new brace works great!

The brace arrived very fast and works great!

30 December 2025
BraceLab logo

Reply from BraceLab

We're happy to hear that the brace arrived quickly and works well for you. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Immediate response to getting size…

Immediate response to getting size changed. I waited until my Hand Therapist was back from vacation to have her check sizing.
Thank you for instant response and sending label for return

23 December 2025
BraceLab logo

Reply from BraceLab

We're happy to hear that our prompt assistance with your size change was helpful! Thank you for sharing your positive experience.

Rated 5 out of 5 stars

Great Service

when it turned out I had mismeasured my brace, I emailed Customer Service to see if I could exchange it. The rep I spoke with was great -- requesting photos to ensure it was the wrong size and then immediately sending the new brace along with a return label so I could send back the wrong one. Great service!

24 July 2025
BraceLab logo

Reply from BraceLab

We appreciate you sharing your experience! We're happy to hear that our service was helpful in resolving the sizing issue with your brace.

Rated 5 out of 5 stars

Have used the brace for my thumb…

Have used the brace for my thumb arthritis for more than 10 yrs. They are the best. They help you and guide how to pick right brace too.

26 December 2025
BraceLab logo

Reply from BraceLab

We're happy to hear that the Push MetaGrip have provided you with support for your thumb arthritis for over 10 years. We appreciate your kind words and are grateful for your feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look