BOYLE SportsReviews 

Deposited £10 to bet on a long shot in the World Cup most assists market they had. It was suspended for hours which already is pretty poor for the biggest event of the year. Eventually gave up and withdrew. Then they sent me this over the top email refusing to give the tenner back until sending them all the below. Incredibly over the top and not in line with UKGC guidance

“Upload a copy of your Passport (picture page) showing the 4 corners/edges.
• Take a selfie and complete a liveness check where your face is clearly shown.
• Upload a proof of address (such as a utility bill), not older than 3 months, showing the 4 corners/edges.
•Upload the front and back of your debit card”

EDIT: Somehow they have proven to be even more incompetent. I provided all of the above. The Chase card I used does not have any details on the front or back as is common with modern cards. I took pictures of this to prove this, attached my last full month bank statement with this card to further help them settle this. The ‘support’ rep Julie then responded with “Front and back of your debit card 2293 (signature strip signed, block out the middle 8 digits on the front and 3 digits CV2 code on the back).”
It’s as if they actively trying to run a bad sportsbook all round

The response from customer care was professional, timely and every information was clearly communicated up until the issue raised was eventually addressed

They turn down every single bet. Not just horse racing , I couldn't put 25p on Brazil as their risk assessor said no.
EDIT: Also, when I try to stake £5 and it rejects it, it doesn't tell me how much I can bet. So I have to try £4 then £3 then £2 then £1 then 50p etc etc
Why accept my registration, and deposit when you don't want me to bet?

Stay away!! You will never get that third bonus symbol. Multiple deposits and my balance has never gone over what I’ve deposited and I’ve never cracked a bonus on multiple games. I have no doubt if I did it would have been a very low win.

Good prices,varied betting.

Fantastic service and great site

Great service great odds and offers

Straight forward service - one ‘error’ was quickly resolved

Didn't seem to know what my complaint was about. It would be very clear to someone who has a flutter. So think you should have the knowledge if you're employed by the company.

Fast and reliable

It great you get early pay out when ur team goes 2 nil up and staff are very good and helpfull and if you win money bother in get paid or closeing down ur account because you won money not like other sites u win money they close ur account or reduse ur stake they dont want you to win money boyles are best bookies by country mile punters have fair chance only thing is very sad about raceing now if horse is 1 to 4 next choice 5 to 2 thats disgraceful betting to be given punters who bet 5 to 2 shot to beat 1 to 4 shot crazy odds about both horses very sad because lot of punters leaving the sport over it never like this years ago all I can say boyles best on line service of the all

After a very detailed email I got the shortest and most unprofessional
One back so we will now be going it the IBAS and Gambling Commission

The staff at cradley heath.west Midlands are great and the bonus.s you give to us make it all the only company to do for the customers

I needed some advice regarding my account and was very impressed with their customer service.
Boyle Sport's response was speedy, friendly, helpful and efficient.

Very fast at help you with any issues you have very helpful and I would like to thank Rachel and Ulysses for helping me with the issue I had and been so quick to solve it thanks again

I went on live chat when I couldn't load a game within 5mins it was sorted couldn't ask for better service