Had an issue with DPD delivery and my t-shirt being taken by someone. BOY were brilliant in organising a replacement item, no hassle, and very promptly. Throughout the experience and after sales for... See more
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Boy London made a big comeback and now offer a wide range of iconic and high quality goods, I am very satisfied with the many products I've bought, the shipping was handled very well and I got my... See more
Company replied
Web site is very user friendly. My order was deliver in a timely manner and I was getting updates regarding my order via email. I loved the package ( the one delivered via DHL)- I found it quite s... See more
I placed two orders more than 10 days ago, paid for them and got the order confirmation email, but since then - radio silence. I reached out to their customer support email, instagram inbox and also f... See more
Company details
Written by the company
Discover the latest mens and womens urban clothing with BOY London today. Keep up to date with the latest streetwear styles. Visit the Boy London site for more.
Contact info
Whitechapel Road 113, E1 1DT, London, United Kingdom
- 020 7247 0089
- info@boy-london.co.uk
- boy-london.com
No recent history of asking for reviews
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One sweatshirt missing, another one dirty…
One sweathirt missing and another one came dirty …
I’m normally a huge fan of Boy London…
I’m normally a huge fan of Boy London but an item was missing from a special order and when I contacted the company, I received no response. I continued to email and after two weeks someone did, promised my replacement piece and STILL I have no yet received it. I wrote back AGAIN and still no one has reached out to me. I’m very disappointed. Especially since I have place 3 orders within the last month :(
Great products great delivery
Product still not received a week after ordering
Product still not received a week after ordering, no response from customer services. Thankfully it was only £20.
Wrong product sent
Wrong product sent, and I tried to contact via email, no reply or help. I have sent back the wrong one and ask for the right several days before, but have not got any response.
Boy oh boy
Made a number of purchases couldn’t stop buying , great Black Friday sale.
Store and customer services were very helpful ,delivery times brilliant especially with Xmas coming up can’t fault.
Wow!!!
Im in the rural areas of the Republic of South Africa, I bought a T-Shirt and it arrived within 2 weeks .
So easy to order from
So easy to order from, quick delivery and kept upto date throughout
fantastic quality
Beautiful products!
Great jacket
Very helpful as I was unsure on sizing…
Very helpful as I was unsure on sizing but they suggested which size would i should go for and it was perfect. Thanks
I did not receive my order till now
Atrocious customer service
Atrocious customer service. Website claims next day delivery. Zero communication a week after initial order confirmation. Gave up and demanded a refund after 2 weeks. AVOID
Love my hoodie
Love my hoodie! Super fast delivery and great communication throughout.
Great service
Great service, the sweater arrived on time and in good condition. It fitted perfectly.
Stuck in customs
The buying experience and the products are great. But after the EU became "international" I just don`t get my orders anymore. They are stopped in customs and sent back to BOY LONDON.
There has to be a better solution for that
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