Box and Docs Ltd - Buy, Sell, Rolex and Other Luxury Brands. Reviews 263

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Great communication and easy to talk to. Martin even arranged postage on a Saturday to accommodate me Just as described, or to be fair even better than the photos and description. I would definit... See more

Rated 5 out of 5 stars

Absolutely brilliant service ! Speedy response , nothing too much trouble. Martin is great guy. Very quick delivery , exactly as described! Love the watch ⌚️. Thank you.

Rated 5 out of 5 stars

Straight forward, no messing around deal with Martin. Everything agreed upfront pending inspection of watches, both ways, and no drama after travelling a significant distance. I’d recommend dealing wi... See more

Rated 5 out of 5 stars

I’ve bought and sold watches with Martin over the last 5 years. He is super responsive including outside normal working hours, reliable, efficient and trustworthy. He visited me at home personally for... See more

Company details

  1. Watch Store

Written by the company

Looking to Sell Your Watch? Welcome to Box and Docs Ltd, we have been in business for over a decade and are Tunbridge Wells’ premier business for buying and selling luxury pre-owned watches. We specialize in Rolex, Omega, Breitling, Tag Heuer, Cartier, and other top Swiss brands. Whether you’re looking to sell or buy, we’ve got you covered across the UK with our fully insured postal service, perfect for customers who can’t visit us in person. Rest assured, your transactions are safe and secure with us! Don’t just take our word for it—our “Excellent” rating on TrustPilot speaks for itself. Check out our reviews to see why so many trust Box and Docs Ltd for their luxury timepiece needs. Please Note: • Strictly by Appointment Only: To ensure personalized service, we allow viewing of one watch per appointment. • Secure Storage: All stock is stored in a safety deposit box for maximum security, with no access outside business hours. • Cashless Payments Only: Transactions are via bank transfer or card, and ID is required for all purchases and sales. Choose Box and Docs Ltd for expert service, unrivaled professionalism, and the peace of mind you deserve when buying or selling your luxury watch.

Free UK Delivery

Free delivery within 3 business days

Shipping is free to the UK and your watch will be with you within 3 business days of placing your order.

Contact info

4.9

Excellent

TrustScore 5 out of 5

263 reviews

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Rated 5 out of 5 stars

Very helpfull company

Second watch I've purchased from Martin, very professional and helpfull, would have no hesitation in recommending anyone to deal with this company.

19 December 2023
Unprompted review
Rated 5 out of 5 stars

Sale of Tag Heuer watch

I was going to sell a Tag Heuer watch on ebay until I saw reviews of this company. I was given a price subject to inspection, posted the watch off to them and the money was in my account the same day they received the watch. Great service and very happy with the amount paid.

14 December 2023
Unprompted review
Rated 5 out of 5 stars

Very responsive, very helpful, excellent results

Martin was extremely helpful in guiding me through the process of evaluating and selling my watch, and very responsive. The promised funds were dispatched in hours of receiving my watch - genuinely appreciated, would do business with Martin again!

17 August 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Great communication, great price and super fast payment. Highly recommended

23 May 2023
Unprompted review
Rated 5 out of 5 stars

Ladies Rolex datejust purchase

I emailed Martin about the watch on a Sunday and received the watch with full documentation and papers by Wednesday. Watch is immaculate and was fully adjusted to fit my wife's wrist at no extra charge. Martin really does go the extra mile when it comes to customer satisfaction. Thanks so much.

22 March 2023
Rated 5 out of 5 stars

Martin

Martin, put him self out to make my purchase simple and enjoyable.
He is a very honest and genuine person and was a pleasure to deal with

2 March 2023
Unprompted review
Rated 5 out of 5 stars

Great & Fast Service!

Martin came down to my house at short notice to save me a trip, and gave me a fantastic price on my watch. Great service, smooth process and money on the same day. Highly recommend him.

5 January 2023
Unprompted review
Rated 5 out of 5 stars

Clear and concise information

Clear and concise information. Made the transaction smooth and instilled great confidence. Always a worry when parting with large amounts but cannot recommend Martin highly enough. I am delighted with my purchase. Thank you.

30 November 2022
Unprompted review
Rated 5 out of 5 stars

What an impressive service

Honest, Ethical, Professional and Trustworthy are some of the words I would use to describe Martin. I sold my new Datejust 41 to him. He gave me an estimate and stuck to it after confirming my watch was how I described. No quibble. I took it to his shop and the money was in my account in minutes. Great communication throughout. Simple and very straight forward. Highly recommended.

1 December 2022
Unprompted review

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