I have bought and sold watches with many different dealers over the years, but Oakleigh Watches are by far the best. Giles has been fantastic to deal with—his knowledge and service are second to non... See more
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Oakleigh Watches is a trusted UK specialist in pre-owned luxury watches, dedicated to helping customers find exceptional timepieces with complete confidence. We carefully source, inspect, and authenticate every watch we sell, ensuring the highest standards of quality, originality, and performance. Our collection includes some of the world’s most respected watch brands, selected for their craftsmanship, heritage, and enduring value. Each watch is thoroughly checked by experienced professionals and presented with clear descriptions, transparent pricing, and honest guidance, so customers can buy with peace of mind. At Oakleigh Watches, customer service is at the heart of everything we do. From first enquiry to after-sales support, we pride ourselves on being approachable, knowledgeable, and reliable. Whether you are purchasing your first luxury watch or adding to an established collection, we aim to make the experience straightforward, secure, and enjoyable. We understand that a fine watch is more than an accessory – it is a statement, an investment, and something built to last. That’s why we focus on trust, integrity, and long-term relationships with our customers. Oakleigh Watches – the home of pre-owned luxury watches. It’s about time.
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Tempus Works, NR3 3ST, Norwich, United Kingdom
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Flawless exchange. Highly professional and transparent. A pleasure to deal with. Not a chin stroker.
Excellent company to deal with. very fair pricing and quick delivery.
I spent a while looking for a genuine prestige timepiece from a supplier i could trust. I wish I had found Giles and Oakleigh earlier. I could have saved weeks. Not at any point did I feel unsure that I had made the wrong decision I was not wrong. The watch arrived as if it was Brand new.
Thank you

Reply from Oakleigh Watches Ltd
I could not recommend this company more highly. Context: I purchased a watch which included a trade in at a significant distance (Scotland). Communication was fast and respectful at all times both in text and on phone where I was made to feel a valued customer. I received an instant valuation of my trade in which was accurate to market price. Watch I was purchasing was at an extremely reasonable accurate to market and product price. All transport of both watches was coordinated by Oakleigh watches at my convenience and was quick and insured for safety. I was kept up to date throughout the entire process. Watch arrived exactly as advertised and sized to my wrist ready to wear using my trade in watch. I will continue to purchase watches from this retailer in future.

Reply from Oakleigh Watches Ltd
I could not recommend this company more highly. Context: I purchased a watch which included a trade in at a significant distance (Scotland). Communication was fast and respectful at all times both in text and on phone where I was made to feel a valued customer. I received an instant valuation of my trade in which was accurate to market price. Watch I was purchasing was at an extremely reasonable accurate to market and product price. All transport of both watches was coordinated by Oakleigh watches at my convenience and was quick and insured for safety. I was kept up to date throughout the entire process. Watch arrived exactly as advertised and sized to my wrist ready to wear using my trade in watch. I will continue to purchase watches from this retailer in future.

Reply from Oakleigh Watches Ltd
Well, what can I say I am back for another purchase from Giles (this alone speak for itself). Great customer service as always from Giles alwyas happy and willing to source a watch for me (given my particular needs). Happy as ever with my watch and always willing to recommend him 5*.

Reply from Oakleigh Watches Ltd
There are two sides to Oakleigh. As a buyer, the service is second to none. Giles is always helpful. And he stands by the quality of the watches. But be prepared to keep the watch, because there is no quid pro quo. As a seller, that is where the customer service stops. There is no fair buy-back precedure to sell your watch back if you are ever hit with an unexpected expense. Giles just clams up and ignores you if you want a fair price for your watch. You either take a massive hit, or go elsewhere. I purchased a Rolex Explorer II for £8000, trying to be fair I offered it back for £7500 even though it had not even been worn since buying. I realise he needs to make a buck or two, but the best offer I got was £7000. Bit of a liberty really, to a customer that has spent £45k in a year on several watches. Needless to say I said no, as I won't be mugged off like that. And all that is reliant on if he even wants the watch back, which is unlikely in my experience unless you want to do a part-ex for another watch. And, as a final kick in the teeth for my loyal custom, don't criticise him whatever you do. You might get your 'VIP' account deleted, like I seemingly have. So much for loyalty to good customers. A star off for that. I'm trying to be fair in my criticism, as well as my praise. I am happy with the many watches I have bought, but expected better on the occasion that I might need to sell one back. And I certainly didn't expect a hissy fit in exchange for an honest review. Two sides indeed.

Reply from Oakleigh Watches Ltd
Second watch I got from Giles and once again everything as ordered and advertised. Would highly recommend using Oakleigh watches for quality watches at competitive prices with a completely professional service. Would always come back to when considering a new watch

Reply from Oakleigh Watches Ltd
Great service watch just as described, was even better in person much appreciated and giles is a great seller 100% reliable and gives you a better deal than anywere else thanks again 👍🏻

Reply from Oakleigh Watches Ltd
I’d had my eye on a lovely Rolex Cellini for quite a while, then very narrowly missed out on purchasing it when the price was reduced.
I messaged the shop, asking to keep me in mind if they ever had anything similar back in, or if for whatever reason the sale fell through to get in touch.
A week later I had a lovely message from Giles informing me that the watch was not suitable for the original buyer and was I still interested? I agreed and within a week the watch was returned and re delivered to me.
I cannot fault in any way the service that I received. I was kept up to date almost daily on what was happening.
When the watch arrived by special next day delivery it was packaged lovely too. I am over the moon with it. It is exactly as described if not better.
I wouldn’t hesitate to buy from Oakleigh Watches in the future.

Reply from Oakleigh Watches Ltd
Bought a couple of watches from Giles now and the experience has been stress free and ultra professional both times.
Giles is an absolute gentleman to deal with and communication from initial enquiry, through discussions about part exchange to delivery have been excellent. In addition his product knowledge is second to none and his advice has been gratefully received.
I would have no hesitation in recommending Oakleigh Watches or purchasing from them again in the future.

Reply from Oakleigh Watches Ltd

Reply from Oakleigh Watches Ltd
I recently purchased a watch from Oakleigh through Chrono24. Everything was exactly as it should have been. The watch was just as it had been represented to be. I would certainly do business with Giles again.

Reply from Oakleigh Watches Ltd
Thank you Giles once again. Always worth waiting for the right watch at the right price. Appreciate your patience with me and the great service as always.

Reply from Oakleigh Watches Ltd
Giles made my watch purchasing experience simple and enjoyable. We had a nice discussion about the watch market and various watch models.
It was a pleasure dealing with a knowledgeable dealer who took time for discussion.
The watch was exactly as described and I am delighted with it.
I would definitely use oakleigh watches again and recommend them to my friends

Reply from Oakleigh Watches Ltd
I have bought and sold watches with many different dealers over the years, but Oakleigh Watches are by far the best. Giles has been fantastic to deal with—his knowledge and service are second to none.
The process is always simple, whether I am buying or selling, and the quality of the watches is consistently excellent. Giles is also brilliant at sourcing specific watches dependent on my needs, which is a rare service to find done this well. Even the postage and collection logistics are straightforward and stress-free. I cannot recommend them highly enough.

Reply from Oakleigh Watches Ltd
Couldn’t be anymore helpful fantastic company and fantastically run by Giles beautiful watches ! Picked up a grail watch! And from start to finish it was effortless!

Reply from Oakleigh Watches Ltd
First time in the luxury watch market was made easy with Giles from Oakleigh watches.
Happy to answer my questions and quick with all aspects of the sale from initial enquiries to delivery.
Highly recommended… great service!

Reply from Oakleigh Watches Ltd
⭐⭐⭐⭐⭐
I’d like to personally thank the Director of Oakleigh Watches, Giles Massingham, for helping me with my first Rolex watch from start to finish. I was guided through the entire process with patience, honesty, and genuine expertise, which made what could have been an overwhelming purchase feel exciting and reassuring instead. Giles took the time to understand exactly what I was looking for, answered every question clearly, and made sure I felt completely confident at every stage. The service was professional, transparent, and truly first-class. An exceptional experience and a company I would highly recommend to anyone considering a luxury watch purchase.

Reply from Oakleigh Watches Ltd
Professional and decent old school values service. Met in person and found with help a fantastic addition to my Rolex collection! I am a big fan and will no doubt not be my last purchase from Giles.

Reply from Oakleigh Watches Ltd
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