Do not provide your credit card information to this company. I canceled my account on 3/29 and received confirmation of the cancellation on the screen. However, I was charged again on 4/29, and when I... See more
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total scam! even with no upload traffic and just some data being deleted accounts get limited and finally locked. - most likely short after the monthly payment has been processed. support or... See more
Whilst a relatively good system, their customer service is woeful and their subscription a complete scam. If you pay in advance for a year any other company would treat you better than monthly s... See more
At renewal, we sought to reduce the number of users by 3. We got the run around on how to do that. As a result we provided notice of the reduction 29 days before renewal. The "Customer Success" agen... See more
Company details
Written by the company
Box helps growing businesses manage and get more value from their content on one secure AI-powered platform. Combining file sharing, document management, workflow automation, e-signature, and AI tools in one place, Box empowers teams to reduce tool sprawl and improve visibility across all their files. Organizations use Box for secure internal and external collaboration, knowledge management, contract lifecycle management, onboarding, controlled documents, and audit-ready archiving. For teams adopting AI, Box is designed to connect AI to business content with permissions, governance, and auditability in one file system. The platform also supports compliance and security needs with features such as access controls, retention, classification, and protections for regulated environments, including support for requirements such as HIPAA and FINRA.
Contact info
900 Jefferson Ave, 94063, Redwood City, United States
- 1-877-729-4269
- www.box.com/about-us/contact-us?utm_source=Trustpilot&utm_medium=Review Site&utm_theme=AlwaysOnDigital&id=7017V0000012iELQAY&utm_content=
- box.com
1.2
Bad
286 reviews
Hasn’t replied to negative reviews
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subfolder files not in folder upload
tried to upload folders through the folder upload tool. works for Folders and files in the initial folder but not files in sub folders. Decided not to carry on my subscription but forgot to cancel it in time from the trial due to no further use but failed to get back initial subscription cost due to fairly stringent customer service
12 September 2019
Unprompted review
Thanks to Box.com
Thanks to Box.com. Most reliable, truthful, effective... of them all I know providing similar service. Very happy with service.
12 June 2019
Unprompted review
A great cloud service offering a good…
A great cloud service offering a good amount of space for a low price, with an option for unlimited space (Also at very low pricing).
The free service they offer tho, it what prevents me from giving that 5th star - They offer 10gb space which is good but you can't upload a any file bigger than 250mb and that's the part that, for me, ruins it a bit.
If you need less than 10/20gb i would look for another service, but if you need more i would definitely recommend Box 100%
6 May 2019
Unprompted review
I received 50gb gratis storage and I am…
I received 50gb gratis storage and I am very happy with the software.
5 December 2018
Unprompted review
Not a fan of UI/UX
It's alright but I prefer Dropbox. Better sync and UI.
11 May 2015
Unprompted review
Bleh. Clunky and annoying
my company got box and it was really lame. i hate using it.
9 May 2015
Unprompted review
there are way better options out there
i'll keep this simple. box is slow. it's clunky. not very intuitive. the worst part is that it is slow! They need to improve for sure. overall just a weak experience. it's not just me. my wife thought the same.
8 May 2015
Unprompted review
Unable to upload even the smallest files.
I am unable to upload even the smallest files - as small as 2kb. That's two KILObytes, not megabytes. I am not going to waste much more time trying to babysit this program. There are many other cloud storage options. Surely at least one of these will work without hours and hours of debugging efforts.
21 August 2014
Unprompted review
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