Bow And Snow Reviews 

176
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality, vibrant colors, and beautiful designs of the products, which consistently brighten up their living spaces and fully match customer expectations. People also find the ordering process very simple and seamless, noting that items arrive securely and match the online descriptions perfectly. However, some people mentioned that orders take longer to arrive because items are shipped directly from abroad without a clear initial notice. Some reviewers were not happy with these delivery delays, noting that tracking down shipping updates or receiving packages required extra patience.

What people talk about most

Product

Clients share positive opinions on product quality, design, and value. Consumers highlight that items like... See more

Quality

People report positive experiences with quality, highlighting that items are well-made and offer great value.... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick shipping times and... See more

Order

Customers consistently note positive experiences with order, highlighting easy processes and good... See more

Service

Reviewers highlight positive aspects of service, noting prompt and efficient experiences. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was unsure about buying the cushion covers as I have been disappointed in some things ive bought on line. Some dont look anything like the pictures and some just dont turn up at all. However I was r... See more

Rated 5 out of 5 stars

Very happy with my throw. With aUK facing website and customer service I was expecting delivery from UK so a little nervous and slightly anxious when I saw it dispatched from China. Had 2 bad experien... See more

Rated 5 out of 5 stars

Beautiful items, arrived slightly ahead of estimated arrival time.... sadly, like so much "on line" shopping these days, you hear so many scams, I can assure you the comments, mine and others, can be... See more

Rated 5 out of 5 stars

As a lover of marine wildlife, I purchased 4 gorgeous cushions, seahorse, turtle, octopus and a whale to enhance the sofa in my kitchen. They’re fabulous, I’ve had them a few months and they take some... See more


Company details

  1. Decoration and Interior Design Store

Written by the company

Bow And Snow is a home decor brand that offers a wide range of high-quality throw blankets, cushion covers and decor display pieces that will add warmth and style to your home. As a company, we take immense pride in our commitment to finding new and exciting products that our customers will adore. If you have any questions, please feel free to contact us using the email below.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

176 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(176)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely delighted with this throw

Absolutely delighted with this throw. I ordered the largest size and wasn’t disappointed with the pattern and quality of the material. I’ve already had lots of compliments from visitors about it-it really has become a focal point in my living room. Very much recommend and would definitely buy from this company in future.

26 May 2023
Unprompted review
Rated 5 out of 5 stars

Win win

The ad for the throw had been coming up on my face book for a long time. I liked the look but wasn’t ready to ‘commit’…. Until now. I love it! I will however knot the fringing… but I’m finding it therapeutic! The delivery was pretty fast and the feedback from the sellers is really funny and warm… which may not sound like much but I liked it. Made me feel warm.. love the product too. Win. Win x

20 May 2023
Unprompted review
Rated 5 out of 5 stars

My favourite buy of the year!

A lovely, lovely company to deal with. Excellent communication; they kept me up to date with where my throw was and it was delivered in perfect condition and I absolutely LOVE it! It’s nice and thick and has a beautiful feel to it. It looks far more expensive than it was. I might have to treat myself to another…

18 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company to order from

Excellent company to order from. Prompt delivery compared to other similar outlets that I've had experience with. The products are of good quality. I rarely leave five star reviews but this company deserve one.

20 April 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful quality throw.

I bought the King sized throw for my sofa. Beautiful design & quality at a good price. Recommended 100%.

12 May 2023
Unprompted review
Bow And Snow logo

Reply from Bow And Snow

Hi Gillian,

Thank you so much for leaving some feedback about your experience with us.

I'm so glad you love your throw and you're happy with the design, size and quality! I'm sure it looks amazing on your sofa.

Thank you again for your support. I hope you have a wonderful weekend.

All the best,
Liam
Bow & Snow Support

Rated 5 out of 5 stars

Excellent quality

Excellent quality, beautiful pattern, delivered in a timely fashion.

19 May 2023
Unprompted review
Bow And Snow logo

Reply from Bow And Snow

Hi Nicola,

Thank you so much for taking the time to leave some feedback about your experience.

It's always great to hear positive feedback on the throws. I'm sure it looks amazing in your home!

Thank you again for your support. I hope you have a wonderful weekend.

All the best,
Liam
Bow & Snow Support

Rated 5 out of 5 stars

Bought a very nice cotton throw with…

Bought a very nice cotton throw with fish on. Lovey sea colours. Then saw some cushion covers with various sea creatures. Got one turtle and one seahorse. Brightens up my sofas for summer. Very quick despatch so would recommend this company.

11 May 2023
Unprompted review
Bow And Snow logo

Reply from Bow And Snow

Hi Jenny,

I hope you are well. Thank you so much for letting us know about your experience!

I am sure your turtle, seahorse and carp fish throw blanket all look amazing together. They'll definitely impress your guests this summer!

Thank you again for your kind words.

All the best,
Liam
Bow & Snow Support

Rated 5 out of 5 stars

I recently bought a blanket from Bow & Snow

I recently bought a blanket from Bow & Snow. And I want to share my whole experience from beginning to end. I would not have been as patient and polite with me, if I had received the mails and comments I sent to the extremely polite and paedagogical people on the receiving end of my snappy comments. It was comments like: "are you even a company?" and "why don´t you have any reviews on Trustpilot"...well...now you do. Here it comes:
Review: Handsome blanket
Thank you for putting up with my suspicious mind. I found your beautiful blanket on Facebook and ordered right away, totally seduced by the blanket´s beautiful golden birds on the background of turquoise blue. However, immediately after the payment had gone through I thought : "It´s a scam. The company doesn´t exist." I´m usually not the paranoid type, but because I hadn´t received a confirmation mail after my payment, I became alert. However, as a very very patient helper on the other end answered all my questions on FB as to why I hadn´t received a mail from them...we finally figured out that Snow and Bow had indeed sent me that confirmation, only it had snuck into my spam-filter. As I live in Denmark, I expected a long wait for the delivery - however, pleasantly surprised - it took only about a week to arrive here. The blanket is very handsome and is happy to have found its home in Scandinavia. Needless to say my Reversible Scandinavian Bird Throw Blanket has come home. The Brits might still be waiting for football to come home, but I have my blanket, it has arrived and everything is good!

11 May 2023
Unprompted review
Bow And Snow logo

Reply from Bow And Snow

Hi Domenic,

Thank you so much for sharing your experience here! It really helps.

I'd also like to thank you for being so patient with us. I understand that buying online can feel like a daunting experience, especially if you are buying from a new company but I'm so glad you have had an overall good experience.

What a great customer you have been. I hope you have an amazing rest of the week ahead!

All the best,
Liam
Bow & Snow Support

Rated 1 out of 5 stars

Ordered an item which did not arrive

I ordered an item which did not arrive. I emailed company and they stated that it had been delivered. A strange link was provided to Royal Mail.
I did not receive a dispatch email or any notification from Royal Mail 'parcel out for delivery'.
Emailed company again informing them of this. I then received a dispatch email! My item still not arrived. Not expecting it to either. You have been warned!

1 May 2023
Unprompted review
Bow And Snow logo

Reply from Bow And Snow

Hi Gary,

I hope you are well. Thank you for posting a review about your experience.

I see that you have placed 1 order with us on April 28.

I have just checked our email system and noticed that you wrote to us on April 28 regarding the 10% discount code that you forgot to apply. We applied this discount to your order and you were refunded that amount accordingly. However, I don't see any other emails received from the email you ordered from or your name.

We kindly ask that each customer allows 2-4 weeks for their order to arrive from their purchase date. This is displayed on each of our product pages. As you placed your order on April 28, you are still well within this timeframe for delivery as it has only been 13 days so far.

I also checked both of the orders under your name and both are still in transit and on route to your location. I can assure you that you will indeed receive them.

In regards to the link strange link that was provided to Royal Mail, I am not really sure what that is. I will be doing some investigating into that for you!

I apologise that your experience has not exactly been the smoothest and I apologise for any inconvenience caused by your orders not arriving yet. However, as mentioned above, you are still well within the 2-4 weeks for your orders to arrive.

If you would also like a full refund on both orders, please reach out to us at support@bowandsnow.com and this can be arranged too.

Have an amazing rest of your day!

Thanks,
Liam
Bow & Snow

Rated 3 out of 5 stars

Nice product but surprised it was shipped from China

I am happy with the product I received, but was surprised when it was dispatched to see it was being sent direct from China, I wouldn't have ordered something to be shipped such a long way and the website gives no indication that it wouldn't be UK based (although it doesn't have any address shown) The returns information seems copied and pasted in (mentions if you are sending back items not on the website like DVDs) and says you can only return within 30 days of purchase (they later clarified by email it was within 30 days of receiving) but no information on where you would have to send it to.
Having looked a bit closer, the company was set up in March 2023 and all of the social media around the same time. So I am not sure how the discounts they were offering could be genuine as the products can't have been on sale for the much higher prices claimed. I can also see the exact same products on other websites. I was taken in by a promoted post on Instagram and although I'm happy with the item I'm wondering whether I could have got it elsewhere and whether the price was really a reduction.

28 April 2023
Unprompted review
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