Bouquetsbypost Reviews 

Ordered orange burst bouquet.
Really disappointed, lily’s were damaged on arrival.
No oasis
No flower food
So I changed the water every other day
Roses lasted 4 days
Gerberas started wilting on day 5
When I complained the reply was I should have complained within 3 days, seriously do you only expect your flowers to last 3 days?!
Will not be using again. I buy flowers every other week

Didn’t even deliver the flowers to my grandma on her birthday took the money from my account but didn’t deliver which is really embarrassing when you tell your grandma to look out for a special parcel today

I use this company a lot , and my family and friends are always very happy with the flowers they receive . Thank you.

Very happy with service beautiful flowers & arrive on time stated

Great service delivered on time and lovely flowers at a good price

I was very disappointed with my experience.

I placed my order well in advance, paid in full, and selected a specific delivery date for a special occasion. There was only one delivery option available, costing £4.99, so I reasonably expected the flowers to arrive on the date I had chosen.

On the day of the event, I received a message informing me that my flowers would instead be delivered the following day. I contacted customer service by email, and their response was that they cannot guarantee the delivery date.

If the delivery date cannot be guaranteed, customers should be clearly informed before placing an order, especially when they are asked to select a delivery date and pay a delivery fee. This completely defeats the purpose of ordering flowers for a special occasion.

I’ve used several other flower delivery companies over the years and have never experienced this issue. Based on my experience, I would not use this company again or recommend it to anyone who needs flowers delivered for a specific date.
I chose this company because it was prominently advertised on Google, and I expected a reliable service. Unfortunately, my experience did not match those expectations.
Please avoid

Well I ordered the first time and my parcel got delivered to the person twice at the wrong time when their work place was still shut. The person went to collect them from the post office and that was shut. I had to order another set and they got them today, the flowers were alright

I had enjoyed a lovely day and was unsure of how to say thank you. Decided , having used you before, flowers were a good option. Ordered Sunday evening and delivered late Monday afternoon. Very pleased with flowers and service. Thank you

Roses arrived on time but within two days they have all wilted and frankly look crap. Contacted customer services via email but have had no response.

These were for my wife for our Wedding Announcement, will never use them again.

AVOID

I placed 2 orders on Friday 31 both within 5 minutes of each other, the calendar asked me to choose a delivery date and the next day Saturday the 1st Aug was available and I choose this day for both and was happy has I had missed the birthday and this meant the flowers would only be a day late. If they can’t commit to the available dates that allow you to pick them then don’t give them as an option! I presumed it’s to entice you to purchase the flowers when thinking they will be there on the date you chose but when you have paid and they don’t arrive on the chosen day it’s easy to blame the post and they brush it off as out of their control, where if you knew they would take 4 days you wouldn’t have purchased them!?. That’s exactly what happened to me and to make matters worse the first order arrived 3 days late and the second order that was made 5 mins later to same address took a further 2 days making it 6 days late! I am really not happy when I pay £4.99 for priority tracking with supposed free delivery on each order. Further more I”the reason why there were 2 orders done one after the other wasn’t through choice, I was forced to do separate orders because their system allows you to choose 2 orders going to the same address however it won’t allow you to do a different message card for the second order! But they were for different people!? I tried to contact them by telephone but they never answer and to further anger me and make the situation worse i decided to send a message of complaint via a link in one of thrir emails I received asking for feedback so I clicked on the link and it took me without me noticing to a different email address, I angrily typed my grievance only to get the unsent email back the next morning informing the linked email address page it sent me to does not exist! I didn’t realise I could be so stressed from sending two friends some flowers. I have now attempted to change the email. Don’t use!!

Flowers were nice but unfortunately arrived a day too late!for that reason will never order from you again. Sending flowers to someone on their special day for the flowers to arrive after the event is completely unacceptable!

Ordered for my wife’s birthday/ anniversary Friday 31 July arrived all roses dying along with other flowers packed with no water retaining method for stems.
Contacted company no reply after two emails at the end of day 3/8/26 no customer service just take your money and run.
Will not use this company again after this you get better flowers from a service station or lldl 1/3 of price.

Ordered flowers online on 1st, paid for next day delivery, website, confirmation email everything said 2nd August would be delivered. I paid extra for this.

Nothing arrived, emailed to ask where they were and received this response

"Please note that the selected delivery date is a guide and not a guarantee. 

Deliveries will be made within 1-2 working days of the selected delivery date.

However, if your order is placed after 5 pm which is our cut-off time for next-day delivery, Monday to Friday, it will be dispatched the following working day for delivery the day after".

They should not be allowed to advertise a service they dont provide let alone charge extra. The flowers havent arrived and I have not been told when they will or offered a refund.

Wish id spent that bit more and used a company who deliver when they say they will.

Wont give my honest review .until i get a reply from my last 3 complaints .if its resolved then i will accept what ever they say .if resolved and i will give my honest review

This company doesn’t even deserve one star but I had to put something to write the review.

Please DO NOT order from bouquets by post.

10 days later and my order has still not arrived!
I have tried calling … no answer have left voice messages … no answer have sent emails … no answer

Absolutely disgusting service I am now trying to claim my money back from the bank

DO NOT ORDER FROM NOUQUETS BY POST!!😡

EVERYONE NEVER BUY ANYTHING FROM THIS PLACE! IGNORE ALL OTHER REVIEWS!!
My sister ordered a bouquet for my birthday and paid extra for it to arrive on my birthday. It has been delayed 2 days and still nothing arrived. They didn't reply to help or refund her. I still don't have my birthday bouquet . Such a disappointment . I will be reporting this for action fraud and deceiving customers

I ordered a bouquet on the 31st of July, and they wrote that it’d arrive in the 1st of August. Today is the end of 2nd of August yet no flowers received. I wanted the flowers for a very special occasion and needed them on time. I even contacted them and they only replied when I complained on Google, they asked what’s wrong and still didn’t reply. I didn’t get neither a reply nor a refund not even my order!

Fantastic flowers every time I send flowers through bouquet by post everyone is so happy with the bouquet and say how fantastic they are . The prices are so good and its definitely value for money 😊

Great on line company that Ive used a few times. Lovely product, delivery on time, I recommend

Very disappointed with this bouquet.

The stems were not wrapped, making it look cheap and unfinished. The yellow lilies shown on the website were replaced with white lilies, and the lily pollen had fallen everywhere, making the bouquet look messy.

I contacted Customer Service to request a refund, but after three days I still haven’t received a reply.