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Rated 5 out of 5 stars

I love Born Pretty in my experience they offer great nail products at really low prices. I’ve placed 3 rather large orders (I think I must have all cat eye colours they offer) as well as other gel nai... See more

Rated 1 out of 5 stars

Have not received my items. My package was split into two and I was not informed of this until I noticed only part of my order was shipped and reached out to ask. I was told they’re waiting on an item... See more

Rated 5 out of 5 stars

Products great quality, shipping time varies, but no more or less than any other shipments I have received from sellers overseas, Including Am4z0n. I do concur with another review about stock issues.... See more

Company replied

Rated 5 out of 5 stars

My whole Nail Collection is based on this Brand BornPretty.. From Mylers to Accessories to Polishes & Now Nail Lamp everything is top class & branded from the quantity to quality… I always shop from t... See more

Company details

  1. Cosmetics Industry

Written by the company

BORN PRETTY offers a collection of gel nail polish, dip powder, nail polish, stamping plates and more. DIY your nails at home with our nail art products. Free shipping is available worldwide.


Contact info

3.5

Average

TrustScore 3.5 out of 5

244 reviews

5-star
4-star
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1-star

Replied to 28% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Too hard to tell what you are actually…

Too hard to tell what you are actually getting. Ended up getting 3 of the same items, but with different names. Tried to contact to cancel order and nobody replied. Not polish is not like the photos. Not as bright or sparkly. Very disappointed. Don’t waste your money. You replied and asked for my order number. When I replied to your email it did not go through. This is the only way it will let me reach out to you. Order number is 133172

2 April 2022
Unprompted review
BORN PRETTY logo

Reply from BORN PRETTY

Dear friend, very sorrry for the trouble. Could you tell me your order number so that we can solve the problem for you.

Rated 1 out of 5 stars

I am giving this review because I…

I am giving this review because I ordered in January and I have still not received my products.

1 April 2022
Unprompted review
BORN PRETTY logo

Reply from BORN PRETTY

Dear friend, very sorrry for the trouble, one of the packages you ordered showed delivery exception. We will check with the shipping carrier and solve the problem for you soon.

Rated 5 out of 5 stars

Everything arrived and is as described

Everything arrived and is as described. I wish the website had better swatch photos and descriptions. I chose two items that look identical in my opinion. But they were my choices. The products work and are pretty.

31 March 2022
Unprompted review
BORN PRETTY logo

Reply from BORN PRETTY

Thanks for your feedback, dear. Could you tell me which items you bought look identical so that we can improve our product swatch photos better?

Rated 5 out of 5 stars

This is my first time using Born Pretty…

This is my first time using Born Pretty products and so far I am very pleased with everything😊 The shipping did take a while but Customer Service was wonderful with helping me. They responded the same day I sent them a email and they helped me track my package. I received my package about 3 days after contacting them. I will be buying and trying more of their products❤

22 March 2022
Unprompted review
Rated 5 out of 5 stars

Good products!

Found Born Pretty through a tiktok account and was excited to find a company I could order from as a non-cosmetologist and get salon-quality products. The shipping took a while but I ordered around the holidays and understand it’s shipping from another continent. I’ve tried two of the three polishes I order and like both. Was surprised by one color (more brown than red) but it’s still a color I would wear so still a plus. Haven’t tried my stamper yet but looking forward giving it a spin. Also appreciated the multiple times I’ve been allowed discounts. Would order again and have recommended to friends.

16 March 2022
Unprompted review
Rated 5 out of 5 stars

I love Born Pretty!

I love Born Pretty! Their products are awesome, they change with the trends, and their customer service is fantastic. I find I have to wait a few weeks for products to arrive, but that is normal these days since covid. Keep up the great work!

15 March 2022
Unprompted review
Rated 5 out of 5 stars

I am a born pretty customer for ages

I am a born pretty customer for ages, I use their products on my customers and never got any complaints. What I want to highlight is the amazing customer service even where my parcel had got lost, the team worked with me to get my parcel. I love BP and recommend it 100

1 March 2022
Unprompted review
Rated 5 out of 5 stars

All good

All good. Tried different tools, colors, Top coats and everything works fine. Sometimes the product name is only on the plastic wrap, not the polish bottle itself so i write it on the bottle with a sharpie, makes finding the right product more easy.

17 February 2022
Unprompted review

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