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Boozt.com Reviews 

397,765
•
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Very good deals, fast delivery, easy and cheap returns. I have often found the cheapest offer for the same product here compared to other websites. My rule is 'before you buy, check on Boozt.com if th... See more

Rated 4 out of 5 stars

From placing the order to receiving the delivery, the entire end-to-end process is very fast and smooth. The multiple payment options and flexible payment solutions, such as the option to pay the in... See more

Rated 4 out of 5 stars

Found a garment on Boozt which was at a good price and in my size. In fact, the price was so good that I didn't have enough spend and added a second item, which was also something I wanted, and agai... See more

Rated 5 out of 5 stars

I’m really happy with my Bootz order! The whole experience was smooth and easy, from placing the order to receiving it. The product arrived in great condition, was exactly as described, and the qualit... See more

Company details

  1. Department Store
  2. also in
  3. Beauty Supply Store
  4. Children's Clothing Store
  5. Home Goods Store
  6. Men's Clothing Store
  7. Women's Clothing Store

About Boozt.com

Written by the company

Boozt is an online Nordic department store for fashion, beauty, and home design. We bring together a mix of more than 1600 established Scandinavian brands, international labels, and emerging designers in one place. We regularly add new arrivals, seasonal collections, relevant offers and sales, making it easy to explore current trends or wardrobe staples and shop quality products at more accessible prices.

Our selection covers women’s, men’s, and children’s clothing, alongside footwear, activewear, beauty products, and home staples. Here you can shop everything – starting from everyday staples and workwear to running gear, baby products, beauty essentials and new mugs or tableware. At Boozt, we focus on functional design, reliable quality, and pieces that last beyond a single season.

We believe that online shopping should be straightforward, secure and convenient. We focus on clear product information, fair terms, fast shipping, easy returns, and responsive customer service when you need help. Information about current delivery and returns terms is available on our website.

As Boozt grows, customer feedback directly shapes how we update our store and refine the experience. Reviews help us see what is working and where we can improve – thank you for taking the time to share your thoughts with us.


WOMEN
MEN
KIDS
SPORT
BEAUTY
HOME


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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

398K reviews

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4.4

All reviews

(397,765)

18,284 reviews in the last 12 months

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Rated 1 out of 5 stars

Extremely disappointing customer service.

I selected a paketskåp as my delivery method and wrote my new delivery address, but they still sent my package to my old address. **The two addresses are in completely different cities**, and I do not live at the old one anymore, so I have absolutely no way of getting my package.

I contacted Boozt and explained the situation, but they refused to help. The only solution they gave me was to wait for the package to be returned and then wait up to **14 days to get my money back**.

I ordered these items for an important event next week, so getting a refund weeks later is completely useless to me. They sent the package to an address that was not the new delivery address I wrote when I placed the order, but instead of taking responsibility and finding a solution, they basically told me to wait and accept it.

Very poor customer service and a very disappointing experience. I will definitely think twice before ordering from Boozt again.

5 October 2026
Unprompted review
Boozt.com logo

Reply from Boozt.com

Hi Konstantina,

Thank you for your feedback. We are sorry to hear about your experience and understand your frustration.

Orders are always shipped directly to the delivery address and postal code provided at checkout. Unfortunately, it is not possible to change or update the address once an order has been placed.

We regret that we cannot change the address for you, but we hope the package returns to our warehouse as quickly as possible so you can receive your refund.

Wishing you a nice day!

Best regards,
Linda, your Boozt.com team

Rated 3 out of 5 stars

Disliked paying for extra speed in…

Disliked paying for extra speed in delivery but that did not happen at all.

17 September 2026
Boozt.com logo

Reply from Boozt.com

Hi Guðrún,

Thank you for your review.

When you select the add-on service Priority Packing, it means that your order is processed and packed ahead of other orders at our warehouse so it can be dispatched from us as quickly as possible. However, this service does not affect the shipping carrier's delivery times or the distribution once the package has left our warehouse.

Looking at your order number, we can see that your order was dispatched just two hours after it was placed and was delivered to you within our agreed delivery timeframe.

We hope the information above clarifies how this service works. If you have any further questions or concerns, you are always welcome to contact us. We are happy to help. You can find our contact information here: https://www.boozt.com/is/is/vidskiptavinapjonusta

Wishing you a wonderful day!

Best regards,
Max, your Boozt.com team

Rated 1 out of 5 stars

Poor customer service!

I didn’t receive my package. When I told them they answered:

We need you to fill out the attached sworn statement in full and by hand (please print it out beforehand and do not fill it out digitally). Please sign and send them back to us attached to an email.
As soon as we have received the sworn statement from you, we can start the investigation with DHL.

sworn statement???

21 September 2026
Boozt.com logo

Reply from Boozt.com

Dear customer,

Thank you for sharing your feedback with us. We understand that the request for a sworn statement can feel surprising.

In order to prove to DHL that you have not picked up or received the package, we need you to fill out the sworn statement in full and by hand. As soon as we have received the sworn statement from you, we can start the investigation with DHL.

Looking at your order number, we can see that you have been in contact with us and that a colleague has explained the process further. Please feel free to contact us again if you have any questions.

Wishing you a good day!

Best regards,
Mark, your Boozt.com team

Rated 5 out of 5 stars

I love it

I love it, it always gets me out of a pinch when I'm buying gifts because I can find everything, and the prices are great. I love it.

30 August 2026
Rated 5 out of 5 stars

Good Experience

The buying and delivery experience was great. The website had too many authentication issues, asking me to prove I was human every 2 minutes.

22 September 2026

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