Once I'd worked out how to do the albums it was easier and fairly straightforward. When I pressed the button to send it came up with error but not sure what the errors were. Looked ok to me but didn'... See more
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For all your photo needs Boots Photo has a fantastic product range, great prices and special offers as well as handy delivery methods - you can deliver to home or deliver to your local store for your convenience!
Boots Photo
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Contact info
PO BOX 4395, CV34 9DN, Warwick, United Kingdom
- 01926 463 605
- bootsphoto@cewe.co.uk
- bootsphoto.com
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Great service all round.
Easy to use site to order prints, goog quality prints, well packaged and delivered promptly.
Very pleased with service
Very pleased with service. Photos as expected. Reasonable cost and fast delivery. Will keep using.
Failed to correctly print photos twice
Failed to correctly print photos twice. When offer d to look into it did not reply (it's been weeks)
Lost items
We ordered item to be collected at Maidenhead store, the team were unable to find it anywhere, after two failed attempts to collect, our item was re-ordered for us through customer service and dispatched to our home address. Sadly they used DX and the delivery did not turn up for 5 separate delivery bookings. This resulted in a lot of admin for us having to constantly rebook the delivery. The item did eventually arrive but I think it was at least 3 weeks from the time we first placed the order.
Product very good
Product very good. Easy to use service. Only reason it wasnt 5 stars is it was a little slow between ordering and receiving the item but they do tell you your expected date
Boots Advantage Card
I have a Boots Advantage Card and use Bootsphoto all the time. I recently checked to see how many points I had accumulated only to find none of my orders had acrued any points. I spent half a day being passed around Boots Customer Care with them saying we don't add the points to the cards. I contacted CEWE who are the company BOOTS use for photographs and they also said they do not add the points. I have a lot of points due and nobody at BOOTS knows who adds the points. Just hopeless service from BOOTS!!! My recommendation go direct to CEWE for a good service.
Delivery took weeks
Delivery took weeks! And nothing special about the quality of the image. The jigsaw pieces were on the thin side. Would not buy this kind of product from boots again.
Quality was terrible
Product was terrible, looked like my 12 year old made it at school, really disappointed as went with booots thinking quality would be good
Excellent photographs
Very pleased with the quality and price of the photographs that I had printed,plus very prompt delivery.
Highly recommended.
Rejected my disposable camera after 10…
Rejected my disposable camera after 10 days.
Returned but no refund.
Super quality and prompt delivery.
Photos are super quality, are printed soon after ordering, always arrive promptly and are well packaged.
Fast easy delivery and very good clear…
Fast easy delivery and very good clear quality will order again
Good quality prints…..but finding it…
Good quality prints…..but finding it hard to choose what size prints I wanted before ordering….
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