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Review summary

Created with AI, based on recent reviews

Considering 540 reviews, reviewers had a great experience with this company. Customers are really happy with the service, highlighting its effectiveness in increasing their music's reach and visibility. Many people appreciate the user-friendly experience and the straightforward process for getting their music heard. Reviewers often mention the company's ability to deliver on its promises, leading to increased streams and playlist placements. However, some customers were not happy with the results, reporting very few new listeners or streams from their campaigns. A few other people also felt that their music was placed on inappropriate playlists or that the curation process was not accurate for their genre.

What people talk about most

Service

Reviewers mention ambiguous feedback about service. Some customers praise the service, stating that the... See more

User experience

Reviewers highlight positive aspects of user experience, often praising the ease of integration and the... See more

Social media

Clients share positive opinions on social media. Many reviewers are excited about their music being placed on... See more

Product

Consumers find product to be ambiguous, with some reporting good results and satisfaction, stating it "does... See more

Marketing

People report ambiguous experiences with marketing. Many customers express dissatisfaction, citing issues... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Boost Collective is really advisable if you want your song to be promoted internationally. In our case (LUDO band from Belgium) it is a bit more difficult, as the rock songs are sung in Dutch, which m... See more

Rated 4 out of 5 stars

Took a little longer than advertised to place... however I've been placed on multiple playlist, and iam excited. Looking forward to a long term working relationship. Thanks BC 💯

Company replied

Rated 4 out of 5 stars

The boost collective model for promotion is really good and sustainable if you have the level of coin for it in the modern day. Sometimes the curation process can be finicky because of how a song may... See more


Company details

  1. Music Management and Promotion

Written by the company

Boost Collective is a platform for playlisting and free music distribution. Since we moved domains, all our 800+ reviews are on our other page here, feel free to check them out: https://www.trustpilot.com/review/boostcollective.ca


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Repeated Unauthorized Billing After Multiple Cancellation Attempts

I signed up for Boost Collective for a one-time music promotion and attempted to cancel on October 3rd. Despite emailing support multiple times and following their instructions, my subscription was not cancelled, and they continued to charge my card.

I submitted another cancellation request on October 6th, which also went unanswered. My dashboard still showed an active “ongoing” Pro campaign even though I had requested cancellation and did not authorize recurring billing. I had to dispute the charges with my bank to get the money returned.

As of today, the issue is still unresolved, and there is no way for a customer to cancel on their own through the dashboard. Support replies are vague, delayed, or do not address the cancellation directly.

I am posting this review in hopes that Boost Collective finally cancels my account and stops the unauthorized charges. I am also sharing this so other artists are aware of my experience. I will update this review if the company resolves the issue.

6 December 2025
Unprompted review
Boost Collective logo

Reply from Boost Collective

Hi Laura,

I'll base the response off of your email from 5:18pm on Saturday as it was very clearly laid on what your requests were.

1. Your account was cancelled and no further billing will happen on the card you requested. We've attached a screen shot in our reply to this email through our Customer Service team.,

2. Cancellation did take place and a screen shot was included in our reply.,

3. We replied today. Our Customer Service reply time can can a few days so we're within the guidelines you requested.,

4. A screen shot of your cancellation was provided in our reply via Customer Support.,

5. A refund was processed for the charge on Dec. 6th.,

If you'd like to discuss further please follow up with Customer Support and we'll be more than happy to continue our dialogue with you.

The Boost Collective Team

Rated 1 out of 5 stars

Awful Customer Service

They were the worst promotion company that I have ever dealt with. They placed my songs on ineffectual playlists, delivered abysmal customer service, and gigged me with recurring charges after I repeatedly attempted to unsubscribe from their sub-standard service. There are other companies out there that deliver positive results and honor refunds when they fail to deliver on promises. This is definitely a one star company in my experience.

10 January 2025
Unprompted review
Boost Collective logo

Reply from Boost Collective

Hi Thomas,

I tried to locate your current order with us using the email you've used for previous orders and for reaching out to our customer service team. Unfortunately, I cannot locate any order placed after December 2024 within our system.

If you'd be able to let us know the email you used to place the order in which this review references our team will review and get back to you. Please send us an email at support@boostcollective.ca

The Boost Collective Team

Rated 5 out of 5 stars

Boost Collective is a real one

Boost Collective is a great tool to use for indie artist like me. It is easy to use and the customer support is awesome as well.
They do exactly what they say they will do. I don't have crazy numbers, but they have boosted my number and landed me on some really cool playlist.
Boost Collective is a real one,

4 December 2025
Unprompted review
Rated 5 out of 5 stars

I tested Boost Collective with one…

I tested Boost Collective with one track and I’ve already seen genuine results. I landed on a playlist with over 40k followers within the first couple of days and the spike in streams on Spotify for Artists looks real. No bots and no strange data, just steady traffic.

The process has been smooth and the support has been solid. I’ve tried other promo services in the past and never got placements like this. Boost Collective actually delivered what they said they would.

27 November 2025
Unprompted review
Rated 4 out of 5 stars

The boost collective model experience

The boost collective model for promotion is really good and sustainable if you have the level of coin for it in the modern day. Sometimes the curation process can be finicky because of how a song may sound, but it doesn’t take away from the promos ability to find its audience. Boost collective does a good job of putting it in the artists hands with this skill and showing a form of shortcut to create your own promotion model for your success. I personally believe giving the song automatic 24 hour playlisting priority should come for free with the promo outright since the artist wants to give you a curation to go off of to describe the song and find its niche to seek other ways to maximize the songs reach and exposure.

29 November 2025
Unprompted review
Rated 4 out of 5 stars

Boost Collective is super

Boost Collective is really advisable if you want your song to be promoted internationally. In our case (LUDO band from Belgium) it is a bit more difficult, as the rock songs are sung in Dutch, which might not be a trigger for English speakers to listen to, but still we notice that the number of listeners increases significantly during the campaign. It's all about the vibe of your song, whatever language...

28 November 2025
Unprompted review
Rated 1 out of 5 stars

A slow scam

A slow scam. AVOID and try something else.

I paid for a subscription for a few months to help one of my singles get some more exposure. It did result in a some plays however I have been UNABLE TO CANCEL my sub. This has resulted in them billing me multiple times, at increasing amounts which I have been unable to stop.

I have emailed the company as it requests to cancel my sub (a disgusting practice in itself you cannot cancel on their site you have to email them) and they never replied and they just tried to take more money again this month.

I have had to cancel my card just to stop them from billing me.

DISGUSTING, avoid and take your home elsewhere.

28 November 2025
Unprompted review
Boost Collective logo

Reply from Boost Collective

Hi Alex,

You emailed our Customer Service team at 12:18 today and we replied to you 7 minutes later at 12:25 informing you that we were following your request and cancelling your order. In the future we do ask that you communicate with our Customer Service team using the same email that you purchased your package with. It helps us to find your account faster and cuts down on any communication issues.

For the billing issue we've gone ahead and refunded you the amount that you were billed but had want to cancel.

The Boost Collective Team

Rated 3 out of 5 stars

No information about promotion unless I…

No information about promotion unless I sign up . No information when I sign up as to whether my music will be targeted at correct playlists - if I am payimg them £100 I at least want to know whether my music will be submitted to suitable playlists - no option of choosing the genre when I submit . Also spotify link does not work on website even though it works on every other website

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Boost collective is a good legitimate service

Boost collective you're right on point you are a good legitimate service and you are always good to your clinics no matter what situation you have a high standards of communication and industry standards keep up the good work from Terrence Metro Beatz

24 November 2025
Unprompted review
Rated 3 out of 5 stars

I’m grateful for being exposed to new…

I’m grateful for being exposed to new listeners, but felt my targeted audience could have been more specific. I submitted for a metalcore project before, and this time I’ll be anxious to see what happens with a grunge/shoegaze project! Fingers crossed for some new opportunities to connect with new listeners.

23 December 2024
Unprompted review
Rated 4 out of 5 stars

Not feeling it at all

Took a little longer than advertised to place... however I've been placed on multiple playlist, and iam excited. Looking forward to a long term working relationship. Thanks BC 💯

15 November 2025
Unprompted review
Boost Collective logo

Reply from Boost Collective

Hi Antoine,

You placed your order on Nov. 18th and you were pitched/placed on lists on Nov. 19th. You can view the playlists on the Dashboard of your account. If you'd like us to show you where your playlists are in your Dashboard we're more then able to do that.

The Boost Collective Team

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