BookPrint Reviews 

240
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the final products are delivered on time and match their initial expectations perfectly, ensuring complete satisfaction with every order. Consumers also appreciate the remarkably high standard of workmanship and the brilliant print quality of the custom books. Some people were satisfied with the exceptional customer support and guidance provided throughout the entire project. Reviewers often highlight that the team is extremely helpful, patient, and knowledgeable when discussing options and offering advice. People frequently note that communication is smooth, professional, and easy from the very beginning to the final delivery.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, expressing immense satisfaction with the final... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, prompt, and... See more

Service

Users describe positive interactions with service, highlighting thorough and professional support from start... See more

Quality

People report positive experiences with quality, expressing deep satisfaction and delight with the gorgeous... See more

Customer service

Reviewers express great satisfaction and appreciation regarding customer service. Consumers consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Welcoming with a cheerful smile and nothing seem to be too much of a bother. Very knowledgeable and quick to give helpful advice. Most generous with their time and helpful hints to make my cookbook su... See more

Rated 5 out of 5 stars

We had such a fantastic experience working with BookPrint on our baby journals. Their communication was outstanding - always prompt, clear, and full of the best information. They took the time to... See more

Rated 5 out of 5 stars

We found all members of the staff very helpful and their product excellent. The high standard of workmanship and the quality of the books printed have been very much admired by friends and family... See more

Rated 5 out of 5 stars

I had been thinkinking about printing and binding my book for well iver 15 years. Just by chance I popped into bookprint. I am so happy and thankful that I did. I met Celes, a more helpful, kind, wa... See more


Company details

  1. Bookbinder
  2. Digital Printer
  3. Graphic Designer
  4. Print Shop

Written by the company

Bookprint was established in 2013 to help you produce short run printed books and booklets – having a core specialty of book printing allows us to be more efficient than your traditional commercial printer. This gives us a competitive point of difference which keeps us in full-time work, so thank you. For you, it provides a great cost advantage, speedy delivery and a quality advantage!


Contact info

4.9

Excellent

TrustScore 5 out of 5

240 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(240)

65 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Service and Quality - Highly Recommend!

We had such a fantastic experience working with BookPrint on our baby journals. Their communication was outstanding - always prompt, clear, and full of the best information. They took the time to give us all the options, along with honest advice on what would work best for our product and what we should avoid.

What really stood out was how well they understood our vision. They got the vibe we wanted for the journals and brought it to life beautifully, with care and attention to detail. The team truly went above and beyond to make sure everything turned out perfectly.

We couldn’t be happier with the result and highly recommend BookPrint to anyone looking for a professional, thoughtful, and reliable printing partner.

7 August 2025
Rated 5 out of 5 stars

Quality at a Good Price.

Helpful. Friendly. Good pricing. Easy to deal with.
This is my 5th time using BookPrint. I wouldn't use anybody else. Much cheaper than some of the quotes I was originally given when I first started looking.

27 August 2025
Rated 5 out of 5 stars

I recommend Bookprint

Bookprint had excellent customer service, willing to go above and beyond to get my books printed for a deadline and fix my mistakes. They were fast to reply to emails, and their manner was friendly, courteous and helpful. The quality of the books was equivalent to any premium book in a store. I highly recommend them.

3 September 2025
Rated 4 out of 5 stars

Grateful!!!

From first Communication through to final delivery I felt supported and encouraged by the understanding of the team and help to get the final product exactly how I wanted! I was not expecting it to be so good, as my previous engagement with others printing companies had not been positive. Thank you for supporting me in this process and making it happen so thoroughly and thoughtfully! It means so much!

19 August 2025
Rated 5 out of 5 stars

We found the BookPrint team were very…

We found the BookPrint team were very professional throughout the entire process of our project. They responded clearly and promptly to emails. They were patient and understanding and for that we will continue to utilise their services, and we highly recommend them.

7 August 2025
Rated 5 out of 5 stars

Te Ulu o te Watu taku nunuminga

For a first time customer, I was impressed with the advice and services provided to me by Bookprint. I am grateful to David and Celes for their guidance in helping me choose the best option for the printing of my book.

I didn't know how to go about what I wanted and what better options are there for me to choose from. With the guidance from Bookprint staff I was able to decide. Not being able to see the products visually was difficult (ss I was living in the Cook Islands) but Bookprint managed to provide that for me. My books wrre needed in a short time-frame and I am happy to say that the team at Bookprint was able to get the books to me before my scheduled date for the book launch event. Therefore, I would recommend Bookprint to others who are thinking of printing their books. The printing costs is also affordable. Thank you again to David and Celes for your excellent, efficient and kind services.

15 July 2025
Rated 5 out of 5 stars

Celes was wonderful to work with

Celes was wonderful to work with. Very helpful with me being a complete novice and very professional. To thank her, I made a little wooden bookmark for her which made her cry! A top business person as well. Stuart Davidson.

9 July 2025
Rated 5 out of 5 stars

Easy to Work With

BookPrint are easy to work with, communicative and polite. They deliver when they say they will and they are always happy to answer any random question they are thrown. I've been happy with the quality of the work they have done for me and I'm a return customer.

2 July 2025
Rated 5 out of 5 stars

REALLY GREAT COMMUNICATION.

REALLY GREAT COMMUNICATION.

As a novice to the process of having a book printed I really appreciated having my questions answered promptly with clear explanations of how things worked and what my options were.
I was made to feel welcome each time I visited the office, never rushed or pressured as we sorted out production decisions.
I would highly recommend this company, the staff and quality of my finished book.

4 June 2025
Rated 5 out of 5 stars

BookPrint excels again!

BookPrint produced my second self-published book to the same excellent standard as they did my first. They maintained helpful communication at all stages, from initial planning, through fixing minor problems, to finished product (both printed locally and published on Amazon). Their cover design was ideal.

12 June 2025
Rated 5 out of 5 stars

A very positive experience

Working with Bookprint was a very positive experience. We found them to be knowledgable and skilful, as well as respectful of our project and very conscientious. We will definitely return to them for future projects and recommend their good work to others. Thank you David and Celes!

28 May 2025
Rated 5 out of 5 stars

The personal touch!

Bookprint offered a personal touch by allowing me to visit the store and choose paper stock. Someone always responded quickly and positively to my enquiries. The company was supportive throughout the process. I would use them again.

5 June 2025
Rated 5 out of 5 stars

Transparent, professional, fast, and affordable

I printed a series of 5 books for educational purposes with BookPrint.

Right from the start BookPrint stood out above other Auckland based printers because they have example quotes for different types of books and print runs on their website. This meant that the rough cost of my book printing project was clear right before I even made contact with BookPrint.

After making contact our first phone meeting was very professional and accurate quotes for the first book were given quickly.

The proof process was great. I was provided with proof copies to review before the print run commenced.

BookPrint kept me up to date with how the process was going and timelines for printing were met with the first book and were faster with the last four books.

Professional advice on paper quality and cover quality from BookPrint has meant that the books are something I can be very proud of.

I hope to use BookPrint again in the future if I have the opportunity to print more books. They have a very friendly team and have build a lot of trust with me and I have confidence in their abilities.

4 June 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look