BookMyGarage Reviews 

8,985
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward and efficient booking process, often finding it quick and convenient to arrange services. Many highlight the professional, friendly, and knowledgeable staff who provide excellent service and maintain good communication. People appreciate the competitive and reasonable pricing, often noting significant savings and transparency in costs, leading to a positive overall user experience. However, some customers also noted issues with the booking system, experiencing instances where garages did not have their appointments or cancelled them. A few people mentioned being asked to change their scheduled times or finding that the booked slot was unavailable upon arrival.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Booking process

Reviewers mention positive feedback about the booking process, often describing it as quick, simple, and easy... See more

Price

Consumers find prices to be very positive, often describing them as competitive, reasonable, and affordable.... See more

User experience

Clients share positive opinions on user experience, consistently describing it as simple, straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience at Avonmouth Garage Ltd on Collins st. My car needed a MOT and a new AC compressor plus a re gas. The team are very polite and professional. I arrived to pick up the car a... See more

Company replied

Rated 5 out of 5 stars

This book my garage is so helpful and offers the best garages with the choice of locations and time and day that works for you, also you know what it will cost once the required job has been done. Sav... See more

Company replied

Rated 5 out of 5 stars

JCC Autofix. Came when they said, identified the problem quickly, told me what was needed and picked car up today to hopefully bring it back on Friday all sorted. Communication from Samuel was excel... See more

Company replied

Rated 5 out of 5 stars

Great experience. Needed air con fixed for holiday travel. The garage I had booked cancelled late afternoon so I had one day to find local garage with reasonable price. Book my garage was great for... See more

Company replied


Company details

  1. Price Comparison Site
  2. Auto Repair Shop
  3. Mechanic
  4. Oil Change Service
  5. Online Marketplace

Written by the company

BookMyGarage helps drivers take the worry out of car care. As the UK’s leading comparison site for MOTs, service & repairs, we make it simple to compare, choose and book the right local garage for your needs in seconds. Our platform brings together BMG-Verified garages, upfront pricing and smart booking tools that put drivers back in control. So you can keep your car roadworthy, your costs down and your peace of mind intact, without the stress. BookMyGarage is a trading name of The Motorists Organisation Ltd, registered in England and Wales (Company No. 08339147). Registered office: 1000 Lakeside, Western Road, Portsmouth, PO6 3EN, United Kingdom


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.8

All reviews

(8,985)

2,541 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service from the garage

Brilliant service from the garage

9 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind review.
We're delighted to hear you received brilliant service from the garage.
We really appreciate you taking the time to share your feedback and hope to help you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Good service

Good service

12 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review.
We're pleased to hear that you received good service and had a positive experience using BookMyGarage.
Our goal is to make finding and booking trusted local garages as simple and convenient as possible, so it's great to know we met your expectations.
We appreciate your feedback and look forward to helping you with your motoring needs again in the future 🚗😊
Best regards,
BookMyGarage

Rated 5 out of 5 stars
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review.
We're delighted to hear that you were happy to use our service. Making it easy for customers to find and book trusted local garages is exactly what we aim to do, so it's great to know you had a positive experience.
We really appreciate your feedback and look forward to helping you with your motoring needs again in the future🚗😊
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Saved a lot of money

Saved a lot of money and got a great garage to do our service. We'll be using this site again.

9 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your fantastic review.
We're delighted to hear that BookMyGarage helped you save money while also finding a great garage to carry out your service. Helping drivers compare trusted local garages, secure competitive prices, and book with confidence is exactly what we aim to do.
We really appreciate your kind feedback and are thrilled to hear that you'll be using our site again.
We look forward to helping you with your future servicing, MOT, and repair needs 🚗😊
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Very good service and good…

Very good service and good recommendations of garages

9 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review.
We're delighted to hear that you received very good service and found our garage recommendations helpful.
We work hard to connect customers with trusted local garages that offer great service and value, so it's fantastic to know you had a positive experience.
We really appreciate your feedback and look forward to helping you with your motoring needs again in the future 🚗😊
Best regards,
BookMyGarage

Rated 4 out of 5 stars
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review.
We're pleased to hear that you found the service helpful and had a positive experience using BookMyGarage.
Making it easy for customers to find trusted local garages and book with confidence is exactly what we aim to do.
We appreciate your feedback and look forward to helping you with your motoring needs again in the future 🚗😊
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Amazing website

The guys they recommended were amazing the price was cheap and the booking process was so straight forward.

12 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your fantastic review.
We're delighted to hear that you found BookMyGarage easy to use and that the booking process was straightforward from start to finish.
It's great to know that the garage we connected you with provided such excellent service and great value for money.
Helping drivers find trusted garages at competitive prices without the hassle is exactly what we aim to do, so we're thrilled that you had such a positive experience.
Thank you for choosing BookMyGarage, and we look forward to helping you with your motoring needs again in the future 🚗😊
Kind regards,
BookMyGarage

Rated 5 out of 5 stars
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review.
We're delighted to hear that you found BookMyGarage quick and easy to use.
Making it simple for customers to compare local garages, find the right service, and book with confidence is exactly what we aim to do.
We really appreciate your feedback and look forward to helping you with your motoring needs again in the future 🚗😊
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Excellent service.

11 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review.
We're delighted to hear that you received excellent service. Providing a simple and reliable way for customers to find and book trusted local garages is what we strive for, so it's great to know you had a positive experience.
We really appreciate your feedback and look forward to helping you with your motoring needs again in the future🚗😊
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Very quick service very polite staff …

Very quick service very polite staff will definitely use again

29 May 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review.
We're delighted to hear that you received very quick service and found the staff polite and helpful throughout your experience. Providing a smooth, hassle-free booking process and connecting customers with great service is exactly what we aim to do.
We really appreciate your kind feedback and are thrilled to hear that you'll be using BookMyGarage again.
We look forward to helping you with your motoring needs in the future 🚗😊

Rated 5 out of 5 stars

outstanding

highly recommended
efficient, good value and easy to deal with
I shall book here again for sure

8 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your outstanding review.
We're delighted to hear that you found BookMyGarage efficient, easy to use, and great value for money.
Helping customers quickly find and book trusted local garages at competitive prices is exactly what we aim to do, so it's fantastic to know you had such a positive experience.
Thank you for your recommendation and kind words.
We really appreciate your support and look forward to helping you again the next time your vehicle needs servicing, repairs, or an MOT 🚗😊
Best regards,
BookMyGarage

Rated 5 out of 5 stars

This book my garage is so helpful and…

This book my garage is so helpful and offers the best garages with the choice of locations and time and day that works for you, also you know what it will cost once the required job has been done. Saves so much effort trying to find a garage that will accommodate your needs.

10 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your fantastic review.
We're delighted to hear that you found BookMyGarage so helpful and that our platform made it easy to find the right garage based on location, availability, and the time that suited you best.
It's great to know that the transparent pricing gave you confidence in what you'd be paying, and that we helped save you the time and effort of contacting multiple garages to find one that could accommodate your needs.
Providing a simple, convenient way to compare and book trusted local garages is exactly what we aim to do.
We really appreciate your kind feedback and look forward to helping you with your motoring needs again in the future 🚗😊
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Absolutely fantastic keiran was so…

Absolutely fantastic keiran was so helpful he did my car service on my own drive so convenient , he was on time and explained everything to me what he was going to do , stamped my book and gave me paperwork to tell me he had completed it so grateful.

8 July 2026
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Reply from BookMyGarage

Thank you for your wonderful review.
We're delighted to hear that you had such a positive experience with Kieran.
It's great to know that the convenience of having your car serviced on your own driveway made the process so easy for you. We're pleased to hear that Kieran arrived on time, explained everything clearly, and provided all the necessary paperwork, including stamping your service book on completion.
We'll be sure to pass your kind comments on.
Thank you for choosing BookMyGarage, and we hope to help you again with your motoring needs in the future 🚗😊
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Wanted best price for regasing air con

Wanted best price for regasing air con, Hookem’s garage was suggested. all booked in and very efficient and a£10 discount for booking on line.

8 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review.
We're delighted to hear that you were able to find a great price for your air conditioning regas through BookMyGarage.
It's fantastic to know that Hookem's Garage provided an efficient service and that you were able to take advantage of the £10 online booking discount too.
Helping customers find trusted local garages, competitive prices, and great value is exactly what we aim to do.
We really appreciate your feedback and look forward to helping you with your motoring needs again in the future 🚗❄️😊
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Easy to connect to a garage

Easy to connect to a garage

8 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review.
We're delighted to hear that you found BookMyGarage made it easy to connect with a garage.
Our goal is to make finding and booking trusted local garages as simple and convenient as possible, so it's great to know you had a positive experience using the platform.
We appreciate your feedback and look forward to helping you with your motoring needs again in the future 🚗😊
Best regards,
BookMyGarage

Rated 3 out of 5 stars

Easy to book but contact from Garage

Easy to book but contact from Garage. I had to go not knowing if I was booked in or not

11 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review.
We're pleased to hear that you found the booking process easy, but we're sorry to learn that you weren't contacted by the garage and arrived unsure whether your booking had been confirmed.
Garages should contact customers within 4 working hours of receiving a booking, however, we always recommend that if you haven't heard from the garage within that timeframe, you give them a call using the contact details provided in your booking confirmation. This helps ensure everything is booked in and organised as expected, giving you complete peace of mind ahead of your appointment.
We appreciate your feedback, as it helps us continue to improve the experience for our customers.
Thank you for choosing us, we hope to help you again in the future🚗😊
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Helped me find the best quote

Your company made it easy to find the best local garage, saving me a lot of money.

11 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review.
It's wonderful to hear that here at BookMyGarage, we made it easy for you to find the best local garage and secure a great price.
Helping drivers compare trusted local garages, find competitive quotes, and save money is exactly what we aim to do, so it's fantastic to know we were able to help.
We really appreciate your feedback and look forward to assisting you with your motoring needs again in the future 🚗😊
Best regards,
BookMyGarage

Rated 5 out of 5 stars

Great experience

Great experience. Needed air con fixed for holiday travel. The garage I had booked cancelled late afternoon so I had one day to find local garage with reasonable price. Book my garage was great for a getting quick, local and reasonably cheap garage the following day. So air con fixed for 3 hr haul in very hot weather greatly appreciated. Would definitely recommend 👍

9 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your fantastic review.
We're delighted to hear that BookMyGarage was able to help when you needed your air conditioning repaired before your holiday.
We know how stressful it can be when a booking is cancelled at the last minute, especially with travel plans just around the corner. It's great to hear that you were able to quickly find a local garage at a reasonable price through our platform and get the repair sorted in time for your journey.
We're pleased we could help make your 3-hour trip more comfortable during the hot weather, and we really appreciate your recommendation.
Thank you for choosing BookMyGarage, and we hope to help you again in the future 🚗❄️😊👍
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Got the good garages for my car

I used BookMyGarage to look for MOT and services for my car several times and I got the good choices from the list.

11 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review.
We're delighted to hear that you've used BookMyGarage several times to find MOTs and servicing for your car and that you've been pleased with the choice of garages available.
We work hard to provide a wide range of trusted garages so that customers can compare options and find the right one for their needs, so it's great to know you've consistently found good choices through our platform.
We really appreciate your continued support and look forward to helping you with your motoring needs again in the future 🚗😊
Best regards,
BookMyGarage

Rated 5 out of 5 stars
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review.
We're delighted to hear that you experienced excellent communication and service throughout your booking.
Providing a smooth, hassle-free experience and keeping customers informed every step of the way is something we strive for, so it's fantastic to know we delivered.
We really appreciate your feedback and look forward to helping you with your motoring needs again in the future 🚗😊
Warm regards,
BookMyGarage

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