The whole experience at Gatwick Holiday Parking was hassle free throughout. They provided the most competitive quote. Booking was quick and simple. It's easy to find and park at. Shuttle buses are r... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent experience. Little confused by the other Gatwick Holiday Parking car park up the road so this should be made clearer. Plus on return, the email doesn’t really state what should happen or whe... See more
Company replied
Having used this service many times I am never disappointed. Ease of driving in and giving my car to a trusted employee, who returns it to me upon arrival back to Gatwick, stress free, and cheaper t... See more
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Greet service I booked through a third party, who were not helpful at all. But when I arrived at Gatwick parking the guys were friendly, polite and extremely helpful, it was such a great service and I... See more
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Company details
Written by the company
Gatwick Holiday Parking is located on the airport campus and offers the best value on-airport parking options to suit every budget. We offer a range of on-airport Valet parking options for passengers flying from both North and South terminals, that are just a short, free shuttle bus ride away from the terminals.
Contact info
5th Floor, Destinations Place, RH6 0NP, Gatwick Airport, West Sussex, United Kingdom
- 0330 311 9566
- booking.gatwickholidayparking.com
4.6
Excellent
4K reviews
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Been using this car park for years…
Been using this car park for years while travelling. Always recommend to friends and family.
13 July 2026
Reply from Gatwick Holiday Parking
Dear Pcsm
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Philip
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking convenient with good service and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Knowing that my car was parked were I…
Knowing that my car was parked were I left it and glad that we never had to catch a cab home thank you for having us
30 June 2026
Reply from Gatwick Holiday Parking
Dear Michael
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to book and easy to amend vehicle…
Easy to book and easy to amend vehicle details as I had changed cars.
30 June 2026
Reply from Gatwick Holiday Parking
Dear Ian
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book with easy amendments and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Location and dropping off was great
Location and dropping off was great, however the drivers at other car parks are far more friendly and helpful
11 June 2026
Reply from Gatwick Holiday Parking
Dear Paul
Thank you for taking the time to share your feedback with us.
I'm sorry to hear of your recent experience when using our Car Park.
We expect our staff to remain polite and professional at all times when interacting with our customers and this is especially true when customers need additional information or assistance. We’re truly sorry to hear this hasn’t been what you’ve experienced and we’ll ensure your feedback is shared with our Management Team.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Great convenient parking for Gatwick…
Great convenient parking for Gatwick airport , easy to find & free short shuttle ride. Will be using again
30 June 2026
Reply from Gatwick Holiday Parking
Dear Katie
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to find and convenient, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Paul
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking friendly, stress free parking and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Russell
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking as expected with a reliable transfer service and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to book, good price
Easy to book, competitive rates, shuttle service was efficient and staff were so kind
21 July 2026
Reply from Gatwick Holiday Parking
Dear Matteo
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book with competitive rates and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Fantastic service
Fantastic service, easy to park, regular buses, we parked , had a bus turn up in a few minutes and on our return.
Only takes a few minutes to get to terminal.
Would use again.
11 July 2026
Reply from Gatwick Holiday Parking
Dear Julia
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service fantastic with regular shuttle buses and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Bookinggreat parking experience process very easy we have used…
Booking process very easy we have used this service a number of times. Parking easy, staff really helpful. Transfers to and from Airport terminal very efficient and regular.
28 June 2026
Reply from Gatwick Holiday Parking
Dear Diane
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the booking process easy, transfers efficient and the staff helpful, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service straight forward with no issues and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Everything on time
Everything on time. Did not have to wait long from Gatwick on the way back! The location and service... all great
13 July 2026
Reply from Gatwick Holiday Parking
Dear Aamir
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the location and service, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy transfer,needs better signs for…
Easy transfer,needs better signs for getting in like a line on the ground you follow for for long term parking.
29 June 2026
Reply from Gatwick Holiday Parking
Dear Amelia
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the easy transfer and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Good place to park
Good place to park, ten mins from airport if no traffic on M25. Would if given 5 stars but little security as the hotel is closed.
12 July 2026
Reply from Gatwick Holiday Parking
Dear Rob
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to finding the car park a good place to park and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to drop and pick the car because…
Easy to drop and pick the car because of shuttle bus.
30 June 2026
Reply from Gatwick Holiday Parking
Dear Ali
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding it easy to drop off and pickup your car and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Carol
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the booking easy and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Rude & rubbish even though we were late…
Rude & rubbish even though we were late coming back late due to flight disruptions, not one bit compassionate about it & was told to cough up the late payment fee otherwise would not be let out the car park! Shocking behaviour
28 June 2026
Reply from Gatwick Holiday Parking
Dear lenny9051
Thank you for taking the time to share your feedback with us.
I'm sorry to hear of your recent experience when using our car parking facilities.
We expect our staff to remain polite and professional at all times when interacting with our customers and this is especially true when customers need additional information or assistance. We’re truly sorry to hear this hasn’t been what you’ve experienced and we’ll ensure your feedback is shared with our Management Team.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
discount code does not work - disappointing
I am a happy regular customer and want to book 3 lots of holiday parking for next year - however it repeatedly will not accept the TODAY15OFF code the site advertises. I called and the operator said they were aware of the issue and to try again next week - guess what - still the same. I have never had this problem before. Disappointing.
2 August 2026
Unprompted review
Reply from Gatwick Holiday Parking
Dear Mrs K
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you’ve been unable to use the discount code to make your booking
We would expect our online booking system to accept any valid discount codes as long as the terms and conditions are met and I am sorry that you are having an issue with your booking.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
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