You never arrived but charged £33.64 from my bank account 3 days later ! Please do not use this company, it is definitely a scam, since using them I have read loads of similar reviews where no taxi... See more
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Review summary
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Reviews shaping this summary
Please please please research this company before using!! Unfortunately I waited until AFTER they scammed me out of £34 until I read the reviews here. In the process of raising a dispute with my bank.... See more
Company replied
Terrible service Took more than 30 minutes to confirm a booking, then the confirmation details stated that I should contact Vannes radio taxis myself to confirm my collection point. Radio taxis ha... See more
Company replied
Tried ordering a taxi on holiday, booking was confirmed but car never showed. Few days later 39 EUR is deducted from my credit card for some kind of subscription of which there was no mention. Never... See more
Company replied
1.2
Bad
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 month
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Updating my review of Bookeo 24
Updating my review of Bookeo 24. When I thought this sham company couldn't get any worse...Their customer service team investigated my requested for refund. Since I didnt know I was subscribing to their service, which I didnt subscribe, they have told me that their fee stands. It's a 72 hour trial. I cancelled same day. Deactivated my account, they still took their monthly fee.
I've contacted my bank to report the fraud and also ensured that they couldn't freely debit my account in future.
Absolute digital theft.
Avoid Avoid Avoid Avoid
24 February 2026
Unprompted review
Reply from Bookeo24
Hello Mick Walsh,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations and understand your concerns regarding the situation you described, including the charges mentioned. We take all feedback very seriously.
Your comments have been noted and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Certainly adept at draining wallets but less useful if you want a taxi
I thought the days of highwaymen had long passed but am both shocked and saddened to find that they still roam the roads of Europe today under the shadowy guise of Bookeo24. Two issues. I used this company to book a taxi in France and was billed £32. I thought this covered the journey however when the taxi driver arrived they said they needed £120 in addition to what I had paid. Bookeo24 had billed me just so they could make a phone call to arrange a taxi. I find it difficult to see how this merits £32. I regret to say that this company then billed me a further £39 one month after I used them claiming I had subscribed to them. I had done no such thing. A refund would perhaps make me reconsider my rating and my assessment of what I currently perceive to be a rather deplorable organisation.
23 February 2026
Unprompted review
Reply from Bookeo24
Hello TimSalkeld,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations and understand your concerns regarding the situation you described, including the charges mentioned. We take all feedback very seriously.
Your comments have been noted and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
DON'T U DARE to USE THIS SHIT..
DON'T U DARE to USE THIS SHIT... CHARGED ME 34,90€ monthly for two months just for one shitty cab order...didn't even arrive...and i did NOT sign for some shitty service thank u for listening have a great day and be safe out there :)
ps. give me my money back plz
19 January 2026
Unprompted review
Reply from Bookeo24
Hello Aatu Willström,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations and understand your concerns regarding the situation you described, including the charges mentioned. We take all feedback very seriously.
Your comments have been noted and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Booked a cab in Santorini through…
Booked a cab in Santorini through bookeo24 but it never came - no details of the booking as well.
Saw a trust pilot review saying they charge you for a subscription- amd cancelled it on the bookeo24 account.
Wouldnt recommend!
23 February 2026
Unprompted review
Reply from Bookeo24
Hello,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations and understand your concerns regarding the situation you described. We take all feedback very seriously.
Your comments have been noted and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Service did not work
Had to call to get a confirmation, and then taxi didn’t show up
19 February 2026
Unprompted review
Reply from Bookeo24
Hello Leo,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations and understand your concerns regarding the situation you described. We take all feedback very seriously.
Your comments have been noted and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Scam
I went there, where inset up taxi appoitment. Taxi driver didn't see my confimation info anywhere.
18 February 2026
Unprompted review
Reply from Bookeo24
Hello Tanel Konsa,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations and understand your concerns regarding the situation you described. We take all feedback very seriously.
Your comments have been noted and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Please be aware... this company is not to be trusted!
We had the same experience as the other reviews. We booked a taxi to the airport in Sydney. The taxi never showed up. There was no confirmation. We took a bus and a train to the airport, almost too late for our flight. Now, 3 days later, we are invoiced for 39 euro for a taxi that never showed up. I'm especially worried about the reviews saying that it is a subscription. That was never clear at all. All we wanted was one simple taxi ride to the airport... Do not use this company!!
19 February 2026
Unprompted review
Reply from Bookeo24
Hello Wim Vanhoof,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations and understand your concerns regarding the situation you described, including the charge mentioned. We take all feedback very seriously.
Your comments have been noted and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Terrible firm do not use
Terrible firm do not use. We booked a taxi in Paris it did not turn up the company said I need confirm my number they sent no code then when I got back home to the UK they took £39 out my account. They do not respond to emails and have not given a refund even though they did not provide any service at all. Customer service is none existent
13 February 2026
Unprompted review
Reply from Bookeo24
Hello Matthew Handley,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations and understand your concerns regarding the situation you described, including the charge mentioned. We take all feedback very seriously.
Your comments have been noted and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
This is 100% a scam.
This is 100% a scam.
Tried to book a cab, for a small fee mind you, at midnight but got a reply after 7 hours that none was available.
Then found a review of someone being charged for a subscription, and to my horror i logged in to the account I did not realise I had and found out that I too now had a subscription, which I would surely be charged for. Was able to cancel it though.
Shame on you.
15 February 2026
Unprompted review
Reply from Bookeo24
Hello Christian Tørring,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations and understand your concerns regarding the situation you described. We take all feedback very seriously.
Your comments have been noted and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Never trust this company anymore
Never trust this company anymore! This one doesn't deserve even 1 star!. I booked leaving my name, bank account, address l was and where l should go. No taxi was there, even email confirmed it in 10mn. I called the service and l discovered they are in Dublin (very expensive call from Belgium). The woman asked me the spelling of my email, to be sure l was really me. I did it many times ...l lost a lot of time and money. It was not enough to say where l was and where l should go, the phone and the name and also again my credit card...they took money, of course and the taxi never arrived. To don't trust!
14 February 2026
Unprompted review
Reply from Bookeo24
Hello Marika Cassina,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations and understand your concerns regarding the situation you described. We take all feedback very seriously.
Your comments have been noted and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Beware monthly standing order
The taxi never turned up. I called to cancel the booking and unbeknownst to us they set up a monthly standing order for €39 per month without our consent. Avoid.
7 January 2026
Unprompted review
Reply from Bookeo24
Hello James Armstrong,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations and understand your concerns regarding the situation you described, including the charge mentioned. We take all feedback very seriously.
Your comments have been noted and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Indeed this is scam
Indeed this is scam. Not only the taxi never came but they also retrieved 40 euros 10 days later. I had to deactivate my credit card in the middle of a trip. Here are the details: on a trip in Mantova, Italy, on 22 January 2026 at 15:10 I ordered a taxi that never came. It was cancelled at 16:27. And then, when I was back home, on 1 February 2026 they retrieved 39 euros from my bank without any reason. I had to change credit card.
22 January 2026
Unprompted review
Reply from Bookeo24
Hello Natalia,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations and understand your concerns regarding the situation you described, including the charge mentioned. We take all feedback very seriously.
Your comments have been noted and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
I ordered a taxi from you
I ordered a taxi from you, but no one came. However, you charged me €34.90. Please refund my money!!!
I ordered a taxi from you, but no one came. However, you charged me €34.90. Please refund my money.!!!
Tugolbai kyzy Nuraiym
BE33905791727646
26 January 2026
Unprompted review
Reply from Bookeo24
Hello Nuraiym Tugolbai kyzy,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations and understand your frustration regarding the situation you described, including the charge mentioned. We take all feedback very seriously.
Your comments have been noted and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Avoid - Scam
Would be 0 stars If I could. We ordered a taxi in January but it never turned up so we cancelled the order. We thought nothing further about this company as much better options existed. 1 month later and my partner has been charged a “subscription” fee for €39. He never agreed to any “subscription”, never got an email or text to confirm anything. Such a scam, avoid company.
12 February 2026
Unprompted review
Reply from Bookeo24
Hello Emma,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations and understand your concerns regarding the situation you described, including the charge mentioned. We take all feedback very seriously.
Your comments have been noted and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
We booked a taxi which then cancelled…
We booked a taxi which then cancelled five mins before turning up. We had contacted you to say that this taxi was to get us to our ferry and you assured us it would be arriving and then we receive a email saying it had been cancelled. We have now missed our ferry home. This has cost us a lot extra money. So far around 200 euros extra on our travels
8 February 2026
Unprompted review
Reply from Bookeo24
Hello Stevie,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations and understand your frustration regarding the situation you described, including the cancellation and delay. We take all feedback very seriously.
Your comments have been noted and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Taxi never showed up….
We booked a taxi and it never showed up. We got a text message after 10min of scheduled departure to tell us they couldn’t find us a ride.
7 February 2026
Unprompted review
Reply from Bookeo24
Hello Sophia Gordon,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations and understand your frustration regarding the situation you described. We take all feedback very seriously.
Your comments have been noted and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Not a good service
Not a good service. I booked a taxi. He had no idea about the service and I ended up having to may more than your service quoted me.
2 February 2026
Unprompted review
Reply from Bookeo24
Hello,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations and understand your concerns regarding the situation you described. We take all feedback very seriously.
Your comments have been noted and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
This is a scam website
This is a scam website - DO NOT USE. Like others, I tried to book a taxi and when none were available, I cancelled. I have since been charged 39 Euros twice.
26 December 2025
Unprompted review
Reply from Bookeo24
Hello Emma,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations and understand your concerns regarding the situation you described, including the charges mentioned. We take all feedback very seriously.
Your comments have been noted and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Booked taxi that never showed up
Booked taxi that never showed up. And they connected taxi company's that is not listed with them .
27 January 2026
Unprompted review
Reply from Bookeo24
Hello Sjölundh,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations and understand your concerns regarding the situation you described. We take all feedback very seriously.
Your comments have been noted and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Taxi Scam
I was in Bruges on 14th January 2026 and needed a taxi. Contacted Bookeo24.com and to my surprise, learned that I was connected to Dublin. I paid EU 0.10 on my credit card and waited for the taxi to arrive. It duly arrived and at the end of my journey, paid the driver 15 Euros in cash.
On 24th January 2026, I noticed a charge of 39 Euros pending on my account, so immediately cancelled my credit card and reported the matter to my bank’s fraud department, which is now an ongoing investigation.
Despite me cancelling my credit card, the 39 Euros has still been taken from my account and despite my request for a refund, it has been declined.
WHY WOULD l TAKE OUT A SUBSCRIPTION FOR 39 EUROS FOR A ONE OFF TAXI JOURNEY?
I repeat my request that a refund for 39 Euros is made, so that Bookeo24.com can vastly improve their reputation and not rip off many unsuspecting customers!
I WILL ONLY RECONSIDER MY REVIEW IF A REFUND IS FORTHCOMING!
14 January 2026
Unprompted review
Reply from Bookeo24
Hello Graham Liddle,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your concerns regarding the situation you described, including the charge and the subscription-related issue. We take all feedback very seriously.
Your comments have been noted and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
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