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Rated 5 out of 5 stars

Mark and the team at Boilertrust were fantastic when they replaced my 30 year old boiler with a new combi, which required a fair amount of work (removing storage tanks, cutting/removing the old piping... See more

Rated 5 out of 5 stars

Excellent from start to finish, quote over the phone was backed up with a same day visit to verify installation on a Friday with everything explained. They arrived on the dot at 7:30 on the following... See more

Company replied

Rated 5 out of 5 stars

Excellent service all round! Received great advice and communication all the way through the planning stages. They were great about continuing to provide a service (safely!) during the covid 19 pand... See more

Rated 5 out of 5 stars

We found Boilertrust via the compare companies group, and we're so pleased we went with them over other companies. We loved the fact that from the moment they made contact, we had a Gas Safe engineer... See more

Company replied

Company details

  1. Boiler and Heating Service

Information provided by various external sources

Boilertrust - A trusted Gas Safe heating company. We specialise in boiler replacements, combi-boilers & gas central heating installations. As a heating company we're also Trustmark endorsed, Napit registered, Green Deal & PAS certificated, meaning we're one of only a handful of companies registered in the country to install Green Deal finance and Green Deal Grant work, all of which is government regulated via Ofgem.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent Service - couldn't be happier.

I really couldn't be happier with my new boiler and complete central heating installation work. Mark and his team kept me involved and informed every step of the way. They were polite, friendly, clean and efficient and very trustworthy. I felt that my house was in safe hands when I went out and always came home amazed at how much they'd done in the time. They finished ahead of schedule - with everything expertly taken care of.

I've woken up to a quiet, toasty warm house knowing it's not going to cost the Earth. Thank you Boilertrust. I'm a very happy customer.

6 April 2018
Unprompted review
Rated 5 out of 5 stars

I was really impressed with our new boiler

I was really impressed with the service I received from Boilertrust. They turned up on time and did a lovely job, but what impressed us most was the care and attention they took. Our kitchen looked immaculate and we're so happy with our new boiler.

1 August 2017
Unprompted review
Boilertrust logo

Reply from Boilertrust

Good morning Mr Andrews

Thank you for your great review, we're very pleased to hear you're happy with your new boiler.

Rated 5 out of 5 stars

5 Star service

Felt immediately at ease when speaking to them - they explained everything knowledgeably, were upfront about all costs and had a very friendly manner.
On the day of the labour they were punctual and finished everything ahead of time. They cleaned up after themselves and even left things looking better. I was so comfortable with them I even left the house for a bit while they cracked on. I highly recommend Boilertrust.

1 August 2017
Unprompted review
Boilertrust logo

Reply from Boilertrust

Good morning Mr Stow

Thank you so much for taking the time to post a fantastic review, we really appreciate your feedback.

Rated 5 out of 5 stars

Top notch customer service

Boilertrust really got us out of a pickle when they came up with a solution for replacing our boiler and gas pipes without taking up any of the floor or doing major works. Everything was done within a day at a competitive price and using quality materials. Mark could not have been more helpful and reassuring, explaining everything fully and giving us all our options. Furthermore, knowing everything complies fully with buildings and safety regulations, and all works are guaranteed for 15 years, gives us complete peace of mind.

Since then, Boilertrust have continued to offer us exceptional customer service on the few occasions when we have had issues with the boiler. For example, they popped over to explain and demonstrate how to top up the pressure, and didn't charge me anything.

The Boilertrust team are polite, prompt and professional, and offer great value for money. I would not hesitate to recommend them to anyone.

26 May 2017
Unprompted review
Boilertrust logo

Reply from Boilertrust

Thank you so much Grace for your fantastic review, we really appreciate it.

Rated 5 out of 5 stars

Stress free boiler installation

We found Boilertrust via the compare companies group, and we're so pleased we went with them over other companies. We loved the fact that from the moment they made contact, we had a Gas Safe engineer assigned to us who clearly knew what he was talking about, instead of a sales person.
We found all of our questions were answered and felt so comfortable. On the day of our boiler installation they arrived at 7:30am, as promised and were professional and considerate throughout.

25 May 2017
Unprompted review
Boilertrust logo

Reply from Boilertrust

We're so pleased you're happy and felt we were professional throughout. Thank you.

Rated 5 out of 5 stars

5* service, very happy!

We're so happy with the service we received from Boilertrust, we found from the moment they made contact with us they were very professional. The boiler installation went so smoothly and I didn't have to worry once, we will definetly recommend them to any of our friends who need a new boiler.

25 May 2017
Unprompted review
Boilertrust logo

Reply from Boilertrust

Thank you Jenni for your review, we're really pleased you're so happy with the service we provided and your boiler installation went so well.

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