Mark and the team at Boilertrust were fantastic when they replaced my 30 year old boiler with a new combi, which required a fair amount of work (removing storage tanks, cutting/removing the old piping... See more
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Excellent from start to finish, quote over the phone was backed up with a same day visit to verify installation on a Friday with everything explained. They arrived on the dot at 7:30 on the following... See more
Company replied
Excellent service all round! Received great advice and communication all the way through the planning stages. They were great about continuing to provide a service (safely!) during the covid 19 pand... See more
We found Boilertrust via the compare companies group, and we're so pleased we went with them over other companies. We loved the fact that from the moment they made contact, we had a Gas Safe engineer... See more
Company replied
Company details
Information provided by various external sources
Boilertrust - A trusted Gas Safe heating company. We specialise in boiler replacements, combi-boilers & gas central heating installations. As a heating company we're also Trustmark endorsed, Napit registered, Green Deal & PAS certificated, meaning we're one of only a handful of companies registered in the country to install Green Deal finance and Green Deal Grant work, all of which is government regulated via Ofgem.
Contact info
33 Cavendish Square, W1G 0PW, London, United Kingdom
- 02034902656
- Customerservice@boilertrust.com
- boilertrust.com
Great time, professional, efficient & good value
Mark and the team at Boilertrust were fantastic when they replaced my 30 year old boiler with a new combi, which required a fair amount of work (removing storage tanks, cutting/removing the old piping & electrics and installing a new flue). They were highly professional throughout and always clear at communicating exactly what would be done, how and when. Finished the job earlier than expected and I have fantastic hot water pressure now.
Excellent professionalism
Excellent professionalism, supremely efficient, incredible helpful. Could not have better service, thank you very much!

Reply from Boilertrust
Top drawer service from Mark and the…
Top drawer service from Mark and the team. I needed my boiler replacing plus an associated leak in the bathroom sorting - Mark talked me through what was needed on the quote visit, a week later all was sorted well within a day, a very professional outfit, impeccable.

Reply from Boilertrust
Excellent service all round
Excellent service all round! Received great advice and communication all the way through the planning stages. They were great about continuing to provide a service (safely!) during the covid 19 pandemic. The actual job was carried out beautifully, the workmen turned up bang on time and were all done in about six hours. Everything was tidied up and they even made and painted a new wooden housing for the boiler. Everything works perfectly and they were very good at explaining how everything worked. Would definitely recommend.
Viessmann Boiler & cylinder installation
Worked closely with Boilertrust for a client of ours in Chelsea, from initial site survey to specification they were very attentive. Workmanship was excellent and customer very happy with the end result. would not hesitate using them again

Reply from Boilertrust
Fantactic service
From first point of contact after requesting a quote from Bosch website, this company stood out from the rest. I got my other quotes to compare but the professionalism and high standards of communication, transparency and integrity at this firm are outstanding. This carried on through to on the day of installation, everything was clearly explained again and recorded and was installed so efficiently with courtesy I’ve never known from workmen! You are treated as a valued customer, I certainly value that.

Reply from Boilertrust
Brilliant service
Brilliant service. No messing about - good advice, relevant quote and then just got on with it. Polite tidy guys did the job and left it immaculately clean. All done in less than one day. A proper company doing it well.

Reply from Boilertrust
Unbelievable service
I invited boilertrust to design and quote for a domestic boiler upgrade which involved relocating of all services, new boiler, fixing water pressure and tanks, and new venting and gas and water pipe runs. They came up with the most elegant solution at a good price and impressive guarantee. Upon appointment their service was absolutely excellent, and the installation was to programme. They took the time to explain what they were doing in detail, and left us absolutely satisfied. In the 1.5 years since they installed the system we have had no problems whatsoever, and appreciate the occasional follow ups to ensure all is fine and the offer to come round for complimentary inspections. I’ve never felt compelled to write a glowing review for any trade or building service until now. 5+ stars from me, and a massive thanks to Mark and his whole team for an incredible service.

Reply from Boilertrust
Excellent from start to finish
Excellent from start to finish, quote over the phone was backed up with a same day visit to verify installation on a Friday with everything explained. They arrived on the dot at 7:30 on the following Wednesday, job finished by 17:00. Very tidy installation and it all works beautifully. Mark, Tim and John should be proud, they are committed people doing a good job. Brilliant.

Reply from Boilertrust
Very happy with the service from Boiler Trust...
Very happy with the service from Boiler Trust and specifically Mark our installer. Very professional from quote through to completion. Highly recommend.

Reply from Boilertrust
We asked Boilertrust to install a new…
We asked Boilertrust to install a new boiler. Mark, James and Tim installed it with great care and speed. I cannot commend them enough. The house was left spotless, they arrived on time to the dot and Mark kept me informed throughout. The product is excellent and I would not hesitate to recommend them. If only all companies performed as well. Thank you.

Reply from Boilertrust
I have just had a new Combi Boiler…
I have just had a new Combi Boiler fitted by Boilertrust.com with Mark and his team. The whole experience has been first class from start too finish.
I was originally told by another supplier that my home wasn't suitable for a Combi due to water pressure, this was totally incorrect.
Boilertrust are a highly professional team and are priced very competitive.
Everything is explained fully and clearly and their workmanship is outstanding.
Our install was finished way ahead of time, moving the boiler from a cupboard to the loft.
They didn't create a load of mess and left my house perfectly clean.
If you are looking for a new boiler i would definitely contact this company first, you won't be disappointed.

Reply from Boilertrust
The central heating was fitted in two…
The central heating was fitted in two days. They all worked hard to a very professional standard. I'm very pleased with the work completed and I'm surprised by the excellent quality of the fittings and now have a very warm house. Recommend to anyone.

Reply from Boilertrust
Amazed you can get a tradesman this good
The price of needing to get a boiler replaced is quite often only the start.. now you need to find a tradesman you can trust with thousands of your pounds and the risk of the job quality etc.
Well I no longer have that issue. Mark was not only the most legitimate knowledgeable person I had round however took great pride in bringing me an excellent quality job.
Not only did he replace my boiler leaving all fittings and pipe work immaculate, the place was spotless, great communication and diagnosed a few other faults or shortcomings ( with out parts of my system) that he explained the cause and symptoms. There was no gain for him doing that as he dint even offer to fix them just avised on.
I would call his team for all my tradesman needs if only they covered it all.
I don’t usually leave reviews but I just respect it when some one respects their own trade.
The work was very recently done however I have no reason to believe if in the unlikely event there are any issues he wouldn’t be straight round.
11/10

Reply from Boilertrust
Top Notch Service!
I was so impressed with Boilertrust!
From the first time Mark visited to quote for the job I felt confident that we would be in good hands. The quote itself was competitively priced, and the standard of work was really impressive.
I would highly recommend Boilertrust to anyone.

Reply from Boilertrust
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