I had such a lovely experience! The sales assistant was incredibly kind and helpful, and she helped me choose the most flattering styles and the perfect size for me. The pieces were all so beautiful... See more
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An absolutely wonderful experience from start to finish. The quality is exceptional, and the level of customer service made the experience even more special. A very special thank you to Ilayda for... See more
Company replied
I purchased my maternity set (the robe, towel, and full set) along with two queen-size bed sheet sets, and I’m honestly so happy with everything. The team (ilayda) was absolutely amazing — she was in... See more
Company replied
After checking Bocan’s website many times, I finally went into the store today to get some pieces ahead of my wedding. I’m so glad I did! All the items are beautiful! Handmade, excellent qual... See more
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Company details
Written by the company
Atelier for luxury nightwear and home reception wear to celebrate memorable occasions and new beginnings for the brides, mothers for baby receptions and the ladies who want to welcome their beloved ones in a selective style.
Why customers choose Bocan Couture
Written by the company
- Crafted with care
- Our luxury nightwear and loungewear are made with carefully selected fabrics and considered craftsmanship, designed to be enjoyed for years.
Handcrafted with Care, Delivered Worldwide
Luxury nightwear, made by hand in our family atelier
Every Bocan Couture piece is crafted with care by skilled artisans in our family atelier in Bursa, Turkey. From silk nightwear and robe sets to bridal and maternity pieces, we focus on considered design, quality fabrics and meticulous finishing. We offer worldwide delivery and remain available to assist you before and after your purchase.
Contact info
33 Thayer Street, W1U 2QX, London, United Kingdom
- +447796411978
- info@bocancouture.com
- bocancouture.com
4.8
Excellent
119 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The quality of the robe is wonderful…
The quality of the robe is wonderful and the packaging is fabulous!
15 August 2025
Reply from Bocan Couture
Dear Shelley,
Thank you for taking the time to leave such a kind review. It is lovely to hear that the quality of your handcrafted robe set lived up to expectations, and that the packaging felt just as considered. We put a great deal of thought into how each piece arrives, so knowing it was appreciated means a lot. We hope you enjoy wearing it for many years to come.
Warm regards,
Bocan Couture Customer Care
Great customer care
Great costumer service, Llyada was so helpful and patient with me.
2 September 2025
Unprompted review
Reply from Bocan Couture
Dear Nahla,
Thank you for taking a moment to share this. Taking the time to get things right for each customer is how we like to work, so it is good to hear that came through. We would be delighted to look after you again.
Warm regards,
Bocan Couture Customer Care
Gorgeous pieces
After checking Bocan’s website many times, I finally went into the store today to get some pieces ahead of my wedding. I’m so glad I did!
All the items are beautiful! Handmade, excellent quality and sustainably made.
After reading some reviews on here about turn around times, it’s clear that some people don’t understand the time and craftsmanship it takes to hand make each individual piece. For me, sustainable fashion is super important so with that comes patience.
I’ll definitely be back and will be sharing this brand with my friends. Thanks Bocan!
30 August 2025
Unprompted review
Reply from Bocan Couture
Dear Mrs. Prie,
Thank you for taking the time to write such a considered review, and for coming to see us in person before your wedding. It is lovely to know that the handcrafted details felt worth the visit, and that you appreciate the time each piece takes to make by hand. Your kindness in sharing us with friends means a great deal, and we look forward to welcoming you back to the boutique.
Warm regards,
Bocan Couture Customer Care
I wanted to take a moment to express my…
I wanted to take a moment to express my sincere appreciation for the outstanding service I received at your shop.
A special thank you to llayda for her exceptional professionalism and kindness. Her communication was clear and friendly, and she provided accurate timelines to ensure my dress was ready exactly when promised.
I am truly happy with the entire experience – llayda made the process easy and enjoyable, and her dedication to excellent service did not go unnoticed.
Thank you for such an amazing experience. I will definitely recommend your shop to others!
1 July 2025
Unprompted review
Reply from Bocan Couture
Dear Nouf,
Thank you for taking the time to write so generously. Ilayda will be genuinely touched to read this, and we will be sure to share it with her. Keeping you informed and having your dress ready exactly when promised is precisely the standard of care we aim for, so it is wonderful to hear it was felt throughout. Your recommendation is deeply appreciated, and we look forward to welcoming you back.
Warm regards,
Bocan Couture Customer Care
Where is my order???
24 January 2025
Reply from Bocan Couture
Dear Nada Alfaleh,
Thank you for your patience. We’re delighted to let you know that your Bocan Couture order has just been shipped!
Each piece is crafted with great attention to detail, and we truly appreciate your support. You can now track your order’s journey with the following tracking number which is sent to you as notification.
If you have any further questions, please don’t hesitate to reach out to our customer service team at customerservice@bocancouture.com.
Warm regards,
Bocan Team
I haven't received my order till now.
I haven't received my order till now.
I am following up on WhatsApp but no confirmation when the order will be shipped. Thank you.
15 January 2025
Reply from Bocan Couture
Dear Mohamed Attar,
We sincerely apologize for the delay in your order and for any inconvenience this may have caused.
At Bocan Couture, we prioritize delivering a seamless experience and understand how important it is for our customers to receive their orders on time.
We appreciate your patience and want to assure you that we are actively looking into your order’s status. A member of our team will reach out to you shortly with a confirmed shipping update. If your order is ready for dispatch, we will ensure it is shipped as soon as possible.
Your satisfaction is our priority, and we truly appreciate your trust in Bocan Couture.
Thank you for bringing this to our attention. We are committed to making it right.
Best regards,
Bocan Team
It was written that it will take only…
It was written that it will take only two weeks but now we finish the 3ed week it’s not arrive yet
28 November 2024
Reply from Bocan Couture
Dear Rema Almashaly,
We sincerely apologize for the delay in delivering your order and truly understand your frustration.
Our goal is always to ensure a smooth experience, and we regret that the shipping timeline took longer than expected.
We are pleased to confirm that your order should have now arrived. We hope you love your purchase, and if there’s anything further we can do to assist you, please don’t hesitate to reach out to us.
Your feedback is invaluable to us, and we truly appreciate your patience.
Thank you for choosing Bocan Couture. We hope to serve you again in the future with an even better experience.
Best regards,
Bocan Team
Perfect fit delivery takes too long
23 November 2024
Reply from Bocan Couture
Dear Gordon Pirret,
Thank you for your feedback!
We're delighted to hear that the fit is perfect. We sincerely regret the delay in delivery, as we always aim for a seamless production and shipping process to ensure the best experience for our customers.
Your feedback helps us improve, and we truly appreciate your patience. If there’s anything else we can assist you with, please feel free to reach out.
We look forward to serving you again soon!
Kindest,
Bocan
Bocan is the ultimate luxury wear (I…
Bocan is the ultimate luxury wear (I bought 2 pieces) for my hospital delivery day and I couldn’t be more happy! Their quality is unmatched and worth every penny! Their designs are very unique. Not only that but I also I requested some customizations on both my items and their customer support was awesome! They drew my customizations and made sure I am very happy with the changes before placing the order which made it so much easier for me to see how the final result will look like ❤️💖❤️ thank you so much for Bocan team in making my maternity experience just this much better
16 October 2024
Unprompted review
Reply from Bocan Couture
Dear Hatoon,
Thank you for taking the time to write a review for us. Sketching your customisations before placing the order is something our team genuinely enjoys, so it is lovely to know it helped you picture the finished pieces with confidence. Knowing they were part of your hospital day, and made that time feel a little more special, is the very reason we work made-to-order. Wishing you and your little one all the very best.
Warm regards,
Bocan Couture Customer Care
I didn’t receive the items yet .!!
4 September 2024
Reply from Bocan Couture
Dear Ms. Al Mallouhi,
Thank you for your feedback, and we sincerely apologize for the delay you experienced with your order. We're happy to confirm that your package has now been delivered, and we hope you are delighted with your items!
At Bocan Couture, customer satisfaction is our top priority, and we always strive to improve our services. If there's anything else we can assist you with or if you have any further questions, please feel free to reach out to our customer service team directly at info@bocancouture.com
We appreciate your patience and understanding, and we hope to serve you again soon.
Warm regards,
The Bocan Couture Team
Reply from Bocan Couture
Dear Ms. Salwa,
Thank you for your lovely feedback! We’re thrilled you’re happy with our products and service. We look forward to serving you again!
Warm regards,
The Bocan Couture Team ❤️
Very good quality
Very good quality, amazing designs, perfect sizes. Shopping experience and customer service very helpful.
Highly recommend ♥️♥️
18 February 2024
Unprompted review
Reply from Bocan Couture
Dear Ms. Aisha,
Thank you so much for your wonderful review! We're delighted that you loved the quality, designs, and sizing. Your recommendation means a lot to us, and we’re always here to help!
Warm regards,
The Bocan Couture Team ♥️
Reply from Bocan Couture
Dear Ms. Norah,
Thank you for your kind words! We’re glad you had a great experience with our customer service. We’re always here to help!
Best regards,
The Bocan Couture Team
Reply from Bocan Couture
Dear Ms. Lulwah,
We’re so happy to hear you love your order! It’s wonderful to know it matched your expectations. Thank you for your support! 😍
Warm regards,
The Bocan Couture Team
highly recommend
Very good quality, amazing designs, perfect sizes. Shopping experience and customer service very helpful.
Highly recommend ✅
26 May 2024
Unprompted review
Reply from Bocan Couture
Dear Mouza,
Thank you for taking the time to leave such a kind review, and for recommending us so warmly. It is lovely to hear that the quality, the designs and the fit all came together as you had hoped, and that our team made the process an easy one. Getting the sizing just right matters a great deal with luxury nightwear, so we are especially pleased. We would be delighted to help you again.
Warm regards,
Bocan Couture Customer Care
Luxurious sleepwear.
I love their luxurious sleepwear very unique designs extremely high quality, definitely a returning customer.
28 October 2023
Unprompted review
Reply from Bocan Couture
Dear Farah,
Thank you for taking the time to leave such a lovely review. It is wonderful to hear that our designs feel distinctive to you and that the quality has lived up to expectations. Creating pieces that stand apart while still feeling beautiful to wear is what we care most about, and knowing you plan to return is the greatest compliment. We look forward to helping you choose again.
Warm regards,
Bocan Couture Customer Care
An amazing experience!
An amazing experience!
The material is amazing and extremely comfortable, and the customer service is fantastic and the people that work here are very kind people! The colors and designs are gorgeous I 100% recommend!
7 May 2024
Unprompted review
Reply from Bocan Couture
Dear Lamia,
Thank you for taking the time to leave such warm feedback, and for recommending us so wholeheartedly. It is lovely to hear that the fabrics felt as comfortable as they look, and that our colours and designs caught your eye. Your kind words about the team are especially appreciated, as looking after people well matters to us just as much as the pieces themselves. We would be delighted to help you again.
Warm regards,
Bocan Couture Customer Care
I love the colors and material
I love the colors and material , great costumer service and luxury sets 👍🏻
Highly recommended
22 April 2024
Unprompted review
Reply from Bocan Couture
Dear Hadeel,
Thank you for taking the time to leave such a kind review, and for recommending us so generously. It is lovely to hear that the colours and fabrics were to your taste and that our team looked after you well. A great deal of thought goes into our palettes and materials, so it is always a pleasure when they are noticed. We hope your sets bring you real comfort.
Warm regards,
Bocan Couture Customer Care
Bocan … true touch of elegance
Bocan luxurywear is the best when it comes to beauty, elegance, and femininity. I would always choose it as its worth every pound! Thank you for always making such beautiful pieces!
16 April 2024
Unprompted review
Reply from Bocan Couture
Dear Hind,
Thank you for such a generous review, and for returning to us time and again. Beauty, elegance and a certain quiet femininity are exactly what we hope each piece conveys, so it is lovely to know that is how our luxury sleepwear feels to you. Your continued support means a great deal to everyone here, and we look forward to creating something beautiful for you again.
Warm regards,
Bocan Couture Customer Care
Bocan Luxury Sleepwear
Bocan Luxury Sleepwear: Where comfort meets elegance. Impeccably crafted with sumptuously soft fabrics and elegant designs, it's the epitome of luxury for your nightly routine.
15 April 2024
Unprompted review
Reply from Bocan Couture
Dear Me Om,
Thank you for taking the time to write so beautifully about our pieces. Comfort and elegance sitting side by side is precisely what we set out to achieve, so it is a pleasure to know that is how our nightwear feels to you. The softness of our fabrics and the finish of each design are where we spend the most care, and it means a great deal to have that noticed.
Warm regards,
Bocan Couture Customer Care
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