I had such a lovely experience! The sales assistant was incredibly kind and helpful, and she helped me choose the most flattering styles and the perfect size for me. The pieces were all so beautiful... See more
Company replied
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An absolutely wonderful experience from start to finish. The quality is exceptional, and the level of customer service made the experience even more special. A very special thank you to Ilayda for... See more
Company replied
I purchased my maternity set (the robe, towel, and full set) along with two queen-size bed sheet sets, and I’m honestly so happy with everything. The team (ilayda) was absolutely amazing — she was in... See more
Company replied
After checking Bocan’s website many times, I finally went into the store today to get some pieces ahead of my wedding. I’m so glad I did! All the items are beautiful! Handmade, excellent qual... See more
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Company details
Written by the company
Atelier for luxury nightwear and home reception wear to celebrate memorable occasions and new beginnings for the brides, mothers for baby receptions and the ladies who want to welcome their beloved ones in a selective style.
Why customers choose Bocan Couture
Written by the company
- Crafted with care
- Our luxury nightwear and loungewear are made with carefully selected fabrics and considered craftsmanship, designed to be enjoyed for years.
Handcrafted with Care, Delivered Worldwide
Luxury nightwear, made by hand in our family atelier
Every Bocan Couture piece is crafted with care by skilled artisans in our family atelier in Bursa, Turkey. From silk nightwear and robe sets to bridal and maternity pieces, we focus on considered design, quality fabrics and meticulous finishing. We offer worldwide delivery and remain available to assist you before and after your purchase.
Contact info
33 Thayer Street, W1U 2QX, London, United Kingdom
- +447796411978
- info@bocancouture.com
- bocancouture.com
4.8
Excellent
119 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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sooo accommodating and the fastest…
sooo accommodating and the fastest replies too! top notch customer service, honestly so pleased with my smooth experience with them
30 May 2023
Unprompted review
Reply from Bocan Couture
Dear Jude,
Thanks for your feedback.
Your happiness is our priority so we are trying to do the best all the time.
Warmest regards,
Bocan Team
Reply from Bocan Couture
Dear Maissa,
Thanks for choosing Bocan and sharing your feedback on this shopping experience.
We are very appreciated!
Kindest regards,
Bocan Team
Beautiful nightgowns especially the cotton
Beautiful night gowns especially the cotton fabric nice design as well I love bocan
3 May 2023
Reply from Bocan Couture
Dear Ms. Al Thani,
All the fabrics are being weaved towards our instructions, especially our Creative Designer Ayse Bocan, related to threads of the yarns, structure of the fabrics for your skin care and providing a lightweight journey.
Happy to hear that the fabric makes you feel great:)
We keep improving ourselves day by day.
Thanks for being a part of our journey.
Kindest regards,
Bocan Team
Delivery is very bad
16 April 2023
Reply from Bocan Couture
Dear Ms. Fajr,
We are truly sorry to hear that and apologies for the delay.
To be able to provide the best quality in the best designs, the production lead time can be exceed the estimated time sometimes.
We are working on this to improve our end permanently.
We hope you are happy with your Bocan and thanks for sharing your feedback with us.
Best,
Bocan Team
The customer service
The customer service was perfect and very helpful! Love the attention and kid support.
27 March 2023
Reply from Bocan Couture
Dear Ms. Najla,
Thanks for your kind appreciation.
We hope you are happy with your Bocan.
Warmest regards,
Bocan Team
I liked everything I ordered
I liked everything I ordered. The quality was really good and the material suited my preferences. They didn’t take a long time to for it to be shipped every though it is ramdhan and the time is busy.
26 March 2023
Reply from Bocan Couture
Dear Ms. Rodha Al Thani,
Thank you for your kind feedback.
We are so glad to hear that you had a nice shopping experience with us. Your happiness is our happiness:)
Stay tuned for the upcoming collections, we believe that you'll like them as well.
Kindest regards,
Bocan Team
The response from the employee who is…
The response from the employee who is handling the WhatsApp she is very helpful and easy to communicate i really love her.
The item delivered in a good way and faster than i was expected.
Thanks so much
25 November 2022
Reply from Bocan Couture
Dear Mahra,
Thank you for your feedback.
We give great importance the communication with our beloved customers from the scratch of the shopping journey till after receiving the order.
We are so happy to hear that you enjoyed your journey with us:)
Warmest regards,
Bocan Team
Making the order was so easy and the…
Making the order was so easy and the website it so clean and great I can’t wait to receive my order
10 October 2022
Unprompted review
Reply from Bocan Couture
Dear Alia,
Thank you for your feedback.
Bocan Team works on the background in a very detailed way to make the shopping journey in the easiest and the joyful way.
Please feel free to get in touch with us whenever you want:)
Kindest regards,
Bocan Team
Perfect size and lovely lovely material…
Perfect size and lovely lovely material 🥰 and very clean finish
4 October 2022
Reply from Bocan Couture
Dear Ms. Fatma,
As Bocan, our aim to make each women feel the most happiest and comfortable in the designs without concerning about the sizing.
We are so glad to hear that you are happy with the sizing and the materials:)
Warmest regards,
Bocan Team
Reply from Bocan Couture
Dear Ms. Kholoud,
We hope you are happy with the design.
The beauty of going with a bigger size, you can always make it smaller whenever you want.
Also please feel free to get in touch with us if you need any further assistance needed :)
Kindest regards,
Bocan Team
Love the material !
25 July 2022
Unprompted review
Reply from Bocan Couture
Dear Ms. Shaikha,
Thank you for your kind feedback, happy to hear that you enjoy with your Bocan:)
Kindest regards,
Bocan Team
Over priced for the quality and the…
Over priced for the quality and the simplicity of the gown
23 June 2022
Reply from Bocan Couture
Dear Ms. Lubna Alamdar,
Thank you for sharing your feedback about our gown. We're sorry to hear that you felt the price didn't match the gown's quality and simplicity.
We value your input and strive to offer products that meet both expectations and budget. If you could provide more details, we'd be grateful to address your concerns and ensure a better experience next time.
We appreciate your support and hope to have the opportunity to serve you again.
Best regards,
Bocan Team
"I love this dress
"I love this dress. Very comfortable,You can dress it up with heels or be casual with sandals. It's a perfect fit, great length, and so soft.. very good material looks so expensive.. love it .. I take 3 peace.. I hope soon to take again.. absolutely love it .. thanks for perfect and faster delivery..
Maryam from Qatar
14 June 2022
Reply from Bocan Couture
Dear Maryam,
Thank you for taking the time to write from Qatar, and for choosing three pieces. It is lovely to hear that your dress fits perfectly and feels as soft and refined as it looks, and that it works dressed up or kept simple. We are pleased the delivery reached you quickly too. We would be delighted to help you choose again whenever you are ready.
Warm regards,
Bocan Couture Customer Care
Excellent materials and superb quality…
Excellent materials and superb quality ❤️ Felling like a princesses
1 May 2022
Reply from Bocan Couture
Dear AMG,
Thank you for taking a moment to leave such a lovely review. Feeling a little like a princess is precisely the feeling we hope our pieces create, so it is a joy to read. Knowing the materials and finish lived up to expectations means a great deal to everyone here. We hope you enjoy wearing your pieces, and we would be delighted to help you again.
Warm regards,
Bocan Couture Customer Care
Thier products are amazing and high…
Thier products are amazing and high quality. Customer service are superb.
26 April 2022
Reply from Bocan Couture
Dear Mohamed,
Thank you for taking the time to leave such kind feedback. It is lovely to hear that the quality of your pieces impressed you and that our team looked after you so well. Careful craftsmanship and attentive service are what we hope define Bocan Couture, so knowing both came through is genuinely appreciated. We would be very glad to welcome you back whenever you are ready.
Warm regards,
Bocan Couture Customer Care
Reply from Bocan Couture
Dear Dalal,
Thank you for taking a moment to leave a review, and for coming back to us a third time. Returning customers are the greatest measure of whether we are getting things right, so knowing there will be more orders to come is lovely to hear. It is a real pleasure to look after you, and we look forward to helping you choose your next pieces.
Warm regards,
Bocan Couture Customer Care
Very nice i love it
27 February 2022
Unprompted review
Reply from Bocan Couture
Dear Sara,
Thank you for taking a moment to leave a review. It is lovely to know you are so happy with your piece. A great deal of care goes into every one of our sets, so hearing that it has been well received is always appreciated. We hope you enjoy wearing it, and we would be delighted to help you again.
Warm regards,
Bocan Couture Customer Care
Reply from Bocan Couture
Dear Sarah,
Thank you for taking a moment to leave such a kind note. Looking after people properly is something our team genuinely cares about, so it is lovely to know your experience reflected that. If there is ever anything you need help with, we are always just a message away. We hope to welcome you back soon.
Warm regards,
Bocan Couture Customer Care
Not my first time ordering
Not my first time ordering, extremely happy with the items and the service 🤍
28 November 2021
Unprompted review
Reply from Bocan Couture
Dear Shamsa,
Thank you for taking the time to leave a review, and for choosing us more than once. Knowing that both the pieces and the service have kept you happy across your orders means a great deal, as consistency is something we work hard at. Your continued support is very much appreciated, and we look forward to helping you again whenever you are ready.
Warm regards,
Bocan Couture Customer Care
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