This Company Treats It's Customer's 100% Right And Professionally - How You Want to Be Treated and should Be. They are Extremely Excellent at Communicating and helping Customer's out with Thei... See more
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Although I enjoy their products, the quality control on the Tera has been terrible. I've had 5 Tera's fail. One lasted 6 months, all the others failed in 1 to 12 weeks of receiving them. I finally as... See more
They are scammers, they have several names for trustpilot, because of many red stars. Since last year I try to get my refund. I paid June and July, unsubscribed for August, my SEO check them, all fa... See more
Contacted them multiple times inquiring about parts pods, attachments foir a CFX+. Nothing, no reply, crickets.... Seems to be one of those companies who choose not does do customer support anymore.... See more
Company details
Written by the company
Boundless Technology has been manufacturing vaporizers since 2016 with a focus on providing high quality wax vape pens and dry herb vaporizers. We always strive to create innovative technology that keeps portability, subtlety, and effectiveness at the forefront. Every vaporizer we sell is backed by a 3 year warranty for peace of mind.
Contact info
United States
- (866) 355 7061
- info@bndlstech.com
- bndlstech.com
Hasn’t replied to negative reviews
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I benefited from other reviews before purchasing
I read a lot of reviews about the Tera before I bought it. I purchased this convection vape specifically to use with a water accessory. I’m pretty much committed to convection, after using a Firefly 2+ for almost two years. The first thing I did was replace the glass stem with a 420EDC 3D 80mm curved mouthpiece to use when out and about. Because of the way I stash the Tera, this mouthpiece doesn’t stay attached, so I carry the plastic mouthpiece to keep the chamber covered.
However, I’ve begun to use this exclusively at home with the WPA and a water accessory. I stick to dry herb and I find the temp control to be excellent when seeking the balance between flavor and effectiveness. This is now my go-to device for home use.

Reply from Boundless Technology

Reply from Boundless Technology
Recently picked up the cfc lite and i…
Recently picked up the cfc lite and i have to say for a basic model it rocks!
Easy to use and maintains flavor!
I have already recommended
It to some friends that weren't to sure about vaping that it would be a good unit to buy!

Reply from Boundless Technology
This is a must have
This is a must have, my husband and I tried dabbing for the first time and using a nectar collector. Which in my book looks real shady, lol.
This has made dabbing much more enjoyable, it's
easy, the technology is awesome and it's well made.
If you are hesitant to purchase, don't be, you won't be disappointed.

Reply from Boundless Technology
Stellar customer service that is lightning fast!
When my terp pen broke, I contacted Boundless Tech about a replacement through the warranty. Carolina Rodriguez helped me, providing stellar customer service and proving to me that Boundless is a company that keeps their word.
In about two hours, I was told a replacement was already being shipped out. And I got emails confirming the shipping information. The service was so fast and easy, I couldn’t believe it. I would highly recommend Boundless Tech to anyone because of their exceptional service.

Reply from Boundless Technology

Reply from Boundless Technology
Excellent customer response time/…
Excellent customer response time/ solutions and care. Each interaction didn’t feel scripted and got some great tips on caring for my machine. Would definitely recommend and was highly impressed! Thank you Destiny S and Carolina R

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Great Vape
This is the second CFX vape unit that we have purchased. Great technology, easy to use and maintain. Highly recommended.

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Reply from Boundless Technology
Replaced broken coils for free
Replaced broken coils for free, solid technology for the price!
I also own a utillian 722 but I…
I also own a utillian 722 but I definitely have to say that the TERA is, in my experience , a far superior rig; in that the draw is far smoother ;whereas. the utillians runs hot and harsh even on low setting.veryhappy to have the Tera back . thank you for a pleasant customer service experience!
john Scott.

Reply from Boundless Technology
was very happy that they stood behind…
was very happy that they stood behind there product and sent me a replacement and i am happy with that. shipped it quickly to me also and thank you also for that!! good customer service! keep it up!!
Coils
Coils were reasonably priced, shipping also reasonable and timely. Product was installed and works well.

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At first it was amazing but then it…
At first it was amazing but then it kinda died, but customer service was amazing and convenient and they got a new one out to me and now it’s amazing again!

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The customer service is just as perfect…
The customer service is just as perfect as the products that this company puts out

Reply from Boundless Technology
Excellent experience with a warranty…
Excellent experience with a warranty exchange. We were able to handle the process via mail & video, and the replacement arrived promptly.

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