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3.0

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Customer (you don’t) care

After four tries with customer care over a month I received a response.
-You don’t answer phones during business hours
-you don’t respond to chats on your website
-you don’t respond to customer care requests on your website

When underwear tears at the seams, you quote a 30 day warranty.

I’m going to look for competitors in this space.
——————————-
Influx Support (BN3TH)
Sep 12, 2025, 1:49 PM PDT

Hi Mark,

Thank you for reaching out. We did respond to your previous emails. What I can suggest you do is to check your junk or spam folder to see if the emails show up there.

Unfortunately, this purchase is beyond our 30-day warranty policy, and we will not be able to replace your product.

11 September 2025
Unprompted review
Show reviews in all languages. (3 reviews)

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