BMWPartsDeal.com Reviews 

152
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers had a great experience with this company. Many customers consistently found the pricing to be competitive and fair, often noting significant savings compared to other sources. People frequently praised the fast and efficient delivery service, with many orders arriving quickly and on time. Reviewers also appreciated the ease of finding the correct parts, with many mentioning that the items fit perfectly as expected. However, some customers also noted issues with product accuracy, receiving items that were incorrect, incomplete, or did not match descriptions regarding color or specifications. Some people were dissatisfied with aspects of the ordering process, including delays in shipping, unfulfilled orders, or difficulties with returns and communication regarding order status. A few other people also felt that the website sometimes provided misleading information about shipping times or product details.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing satisfaction with... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast shipping and quick delivery... See more

Order

Consumers find order to be ambiguous, with some reporting an easy and fast ordering process, clear websites,... See more

Price

Customers had positive experiences with price, with many reviewers finding competitive and fair prices for... See more

Website

Users describe ambiguous interactions with the website, with some reviewers finding it clear and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased this oil pressure sensor switch for my 2014 X5 after purchasing what I was led to believe was the compatible part at a 'Geek' parts site prior. That part wasn't compatible and their return... See more

Company replied

Rated 5 out of 5 stars

Goods as advertized .Waiting for the delivery not too long.The prices are competitive.One negative thing is that they forgot to mention the customs duties to be paid, which are very high for people li... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

Are you tired of searching for reliable and affordable BMW parts for your vehicle? Look no further! BMWPartsDeal.com is the ultimate online destination for genuine OEM BMW parts and accessories at unbeatable prices. With over a decade of experience in the industry, we pride ourselves on delivering world-class products and services to our valued customers.

Written by the company


Contact info

3.8

Great

TrustScore 4 out of 5

152 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.8

All reviews

(152)

65 reviews in the last 12 months

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Rated 1 out of 5 stars

My experience with BMWpartsdeal.com was…

My experience with BMWpartsdeal.com was extremely disappointing and frustrating. After placing an order for nearly $700 worth of parts, I received an email confirming the shipment. Weeks went by with no tracking updates or movement, so I contacted their customer service.

I was told the package had been handed off to the shipping department—even though the tracking only showed a label created and never scanned. Instead of quickly resolving the issue or sending a replacement, they insisted on setting up an RMA process, which required another 7 business days for “investigation.” This dragged out the process even longer, only to end with no resolution and ultimately just a refund.

No explanation was given as to why a replacement order couldn’t be sent, and I was left with nothing but wasted time. A full month was lost waiting on parts that never arrived. In the end, it felt like I had essentially given the company a free loan on my $700.

This was a messy, poorly handled situation, and I cannot recommend BMWpartsdeal.com based on my experience.

28 August 2025
Unprompted review
BMWPartsDeal.com logo

Reply from BMWPartsDeal.com

Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. This isn’t the standard we aim to uphold, and we’re taking your comments seriously as we work to improve.

We appreciate you bringing this to our attention and hope to provide a better experience in the future.

Rated 1 out of 5 stars

PLEASE SAVE YOUR MONEY…

PLEASE SAVE YOUR MONEY and get your parts from a legitimate business. I order two door handles from this supplier. One of them didn’t belong to my car model I have and they both came gray but the website showed they were black. I had to paint them over because of their mistake and I had a missing sensor. Worst purchase I ever made. These guys don’t advertise what they are sending you and give you missing parts or parts that don’t belong to your model car. Customer service was no help because they couldn’t do anything since I painted their mistake over. They can’t do anything to modifications not even a partial refund because I’m missing a sensor. They want to be jerks and play by the book but not take accountability for something they messed up on. I paid full price for some bs. Save your money and go elsewhere. If they would go ahead and give me a partial refund I will remove this negative review.

28 August 2025
Unprompted review
BMWPartsDeal.com logo

Reply from BMWPartsDeal.com

Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. This isn’t the standard we aim to uphold, and we’re taking your comments seriously as we work to improve.

We appreciate you bringing this to our attention and hope to provide a better experience in the future.

Rated 1 out of 5 stars

Scam parts

Scam parts. Didn't fit very flimsy plastic

23 July 2025
BMWPartsDeal.com logo

Reply from BMWPartsDeal.com

We’re truly sorry to hear about your experience. It’s disappointing to know we let you down, and we sincerely apologize for the inconvenience and frustration this caused. Your feedback is not taken lightly, and we’re committed to learning from this to ensure it doesn’t happen again.

Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Product did not fit correctly Not big…

Product did not fit correctly Not big enough to cover entire window

28 June 2025
Unprompted review
BMWPartsDeal.com logo

Reply from BMWPartsDeal.com

We're sorry to hear about the issue with the part fitment. We understand how frustrating that can be and want to help make it right.

Please visit our website at https://www.bmwpartsdeal.com/online/tool/rma to submit a Return Merchandise Authorization (RMA) request, and our team will assist you promptly.

If you have any further questions, feel free to reach out to our support team.

Thank you for your feedback!

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