Blu Light Glasses Reviews 

101
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Easy to order. Good choice of frames.Quick delivery. Posh and thoughtful presentation, packaging and accessories. Frames ideal for my big sized face . Received 20% voucher .deffo will treat myself for... See more

Rated 3 out of 5 stars

lenses were massive on my face, looked ridiculous - returned them, to which i had to pay to return! Was a let down since i’ve used this company a few times and was satisfied. They’ve got to sort out t... See more

Company replied

Rated 1 out of 5 stars

My package went missing, and not one person has bothered to respond to me from Blu Light. I have been trying endlessly via calling them (no one picks up) and emailing them (no one responds), even thou... See more

Company replied

Rated 5 out of 5 stars

Recently bought some blue light blocking glasses. Were really good for the first week but broke in the second week. Very disappointed. After posting the above review was contacted by customer care a... See more

Company replied

Company details

  1. Fashion Accessories Store

Information provided by various external sources

Here at Blu, we understand the importance of keeping your eyes protected while staying in fashion. With our latest collection of the most popular styles around the globe, there will be always be a pair to suit both your look, and your sleep schedule.


Contact info

4.0

Great

TrustScore 4 out of 5

101 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(101)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I still haven’t received my parcel and…

I still haven’t received my parcel and haven’t had any information in when it will or had apparently come

2 August 2022
Blu Light Glasses logo

Reply from Blu Light Glasses

We are sorry for the delay, it appears there was an issue with our courier which has now been resolved as I can see you have now received the glasses. We did try to contact you with a confirmation email but I am assuming you did not receive this. We are once again sorry and hope you will update your review after taking this into consideration. If you have any questions or queries we will be more than happy to help at hello@blulightglasses.co.uk.

Rated 5 out of 5 stars

Good stuff

Good stuff. Works like a charm

5 July 2022
Blu Light Glasses logo

Reply from Blu Light Glasses

Thank you for your 5 star review. We always love to read the feedback.

Rated 5 out of 5 stars

Easy 5 stars

Purchased a pair several months ago and have they have been a life saver! Used to get bad headaches and migraines but since I've been wearing these I haven't had a single one. I don't know how it works, but it works!

15 June 2022
Unprompted review
Blu Light Glasses logo

Reply from Blu Light Glasses

Thank you for your 5 star review and we are glad they are helping you.

Rated 4 out of 5 stars

Good quality glasses

Good quality glasses, reasonably priced, came relatively quickly. Cant complain.

12 June 2022
Blu Light Glasses logo

Reply from Blu Light Glasses

Thank you very much for your review. We look forward to you visiting our online store in the future.

Rated 1 out of 5 stars

Misleading returns policy

Misleading returns policy. Not transparent and doesn’t show integrity as a company, IMO.
Wont be purchasing again as I don’t agree with this.
Products however are beautiful and really good quality.

31 May 2022
Blu Light Glasses logo

Reply from Blu Light Glasses

We are so very sorry you feel we have been misleading our customers. This is definately not the case. We do ask that customers pay for their own returns as we try to keep our costs down and this policy is in line with our competitors. We have offered you a full refund of the return cost of the 3 pairs you have returned and we are glad you liked the ones you have kept. Hope you will visit our online store soon.

Rated 5 out of 5 stars

Great product!

I love my new glasses, super light and doing their job perfectly!

11 May 2022
Blu Light Glasses logo

Reply from Blu Light Glasses

Thank you for your review and we look forward to you visiting our online store again soon. Don't forget to use the discount code!

Rated 5 out of 5 stars

So so good and have become a staple for…

So so good and have become a staple for me and helped me loads with migraines, haven't had once since I started wearing them, this was my 2nd purchase and it's nice to have different options available to accessorise!

5 May 2022
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Reply from Blu Light Glasses

Thank you for your review and we look forward to you visiting our online store again soon. Don't forget to use the discount code!

Rated 1 out of 5 stars

Ordered a pair of glasses 4th of April…

Ordered a pair of glasses 4th of April and still no sign of them.

Can’t seem to contact customer services either

20 April 2022
Unprompted review
Blu Light Glasses logo

Reply from Blu Light Glasses

We are sorry you have not received your glasses and I have looked through all the emails but there doesn't seem to be any contact from you. I see you have not listed your email address or given your surname so there is no way I can find your details so I am able to contact you. Please could you email me at hello@blulightglasses.co.uk with your order details and I sort this out for you immediately.

Rated 5 out of 5 stars

Brilliant

Very quick delivery! Very well packaged and absolutely brilliant glasses! Fit my face very well and honestly take the strain away from my eyes as I work at a desk for 10 hours day. Headaches are a thing of the past! Definitely recommend!

13 April 2022
Blu Light Glasses logo

Reply from Blu Light Glasses

Thank you for your review and we look forward to you shopping at Blulightglasses.co.uk in the future. Don't forget to use the discount code.

Rated 5 out of 5 stars

Quick delivery

Quick delivery , decent glasses. Thanks

7 April 2022
Blu Light Glasses logo

Reply from Blu Light Glasses

Thank you for your review and we look forward to you shopping at Blulightglasses.co.uk in the future. Don't forget to use the discount code if you do.

Rated 5 out of 5 stars

Great experience and great glasses

Great experience from ordering to receiving to wearing. I love my glasses and especially like using them in the evening!
I also thought I’d look rubbish with glasses but I like these ones!

6 April 2022
Blu Light Glasses logo

Reply from Blu Light Glasses

Thank you for your review and we look forward to you shopping at Blulightglasses.co.uk in the future. Don't forget to use the discount code if you do.

Rated 4 out of 5 stars

Service is fine but the glasses are a let down

The glasses ended up hurting my eyes after about 5 hours of use and I haven't worn them since. The packaging was nice and they came quickly, but I feel they didn't more strain in the end than prevented.
Review improved as the company got back to me quickly with a refunds with little issue. Overall the glasses are nice they just aren't for me or my eyes.

5 April 2022
Blu Light Glasses logo

Reply from Blu Light Glasses

Sorry to hear the glasses hurt your eyes. We are in the process of refunding your order.

Rated 5 out of 5 stars

Partner loves them

Partner loves them! Helps him so much when he’s at work as he is in front of many screens all shift. Definitely recommend getting a pair of blu light glasses!

12 March 2022
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Reply from Blu Light Glasses

Hi Jasmine,

Thank you ever so much for your kind words. We're glad your partner loves them as much as we do and they're helping him stay clear of eye-strain and headaches!

Rated 5 out of 5 stars

Great Customer Service

I had a minor scratches on my glasses however when I emailed the company they sent out a new pair because of the inconvenience. Within a few hours! They were amazing.

8 March 2022
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Reply from Blu Light Glasses

Hi Lauren,

I'm glad the team managed to sort this for you so quickly, thank you for leaving a lovely review and hope your glasses are helping!

Rated 2 out of 5 stars

Nice enough glasses

Nice enough glasses. Arrival time was good, however the black frame has broken already after a few weeks

16 February 2022
Blu Light Glasses logo

Reply from Blu Light Glasses

Hi Owen, I am ever so sorry to hear about your issues with the frame. Please drop us an email at hello@blulightglasses.co.uk and a member of the team will be able to sort this for you!

Many apologies,
Lewis

Rated 1 out of 5 stars

I ordered two pairs

I ordered two pairs, was charged for two pairs, only one pair arrived. I emailed the customer service to say that I had only received one pair of two, but that I would return one pair as my daughter did not find them comfortable. I have not heard back from them nor received the glasses or a refund.

11 December 2021
Rated 5 out of 5 stars

quick response

quick response
got the faulty glasses with scratches(2-3) in the middle of the glasses, but they quickly dispatched the new one. At first I was disappointed, but I was impressed by their quick response, and kind email.

8 December 2021

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