Blu Light Glasses Reviews 

101
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Easy to order. Good choice of frames.Quick delivery. Posh and thoughtful presentation, packaging and accessories. Frames ideal for my big sized face . Received 20% voucher .deffo will treat myself for... See more

Rated 3 out of 5 stars

lenses were massive on my face, looked ridiculous - returned them, to which i had to pay to return! Was a let down since i’ve used this company a few times and was satisfied. They’ve got to sort out t... See more

Company replied

Rated 1 out of 5 stars

My package went missing, and not one person has bothered to respond to me from Blu Light. I have been trying endlessly via calling them (no one picks up) and emailing them (no one responds), even thou... See more

Company replied

Rated 5 out of 5 stars

Recently bought some blue light blocking glasses. Were really good for the first week but broke in the second week. Very disappointed. After posting the above review was contacted by customer care a... See more

Company replied

Company details

  1. Fashion Accessories Store

Information provided by various external sources

Here at Blu, we understand the importance of keeping your eyes protected while staying in fashion. With our latest collection of the most popular styles around the globe, there will be always be a pair to suit both your look, and your sleep schedule.


Contact info

4.0

Great

TrustScore 4 out of 5

101 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(101)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I’ve not got my order after over a…

I’ve not got my order after over a month.

10 July 2023
Blu Light Glasses logo

Reply from Blu Light Glasses

I am so sorry you feel you have to give 1* review - unfortunately you did not put your house number on the delivery information so the courier was unable to deliver them. I tried to message/email you several times to get the missing information but you did not reply. I have since sent out another pair of glasses to you at our expense so we would be grateful if you could modify your review to give a more accurate one. Best wishes Kathryn@Blu

Rated 1 out of 5 stars

Very Flimsy / Snapped

My blu light glasses snapped within 2 days of getting them. They were very flimsy when they arrived and through taking them on and of the slightest force from taking them off snapped them in 2.

13 June 2023
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Reply from Blu Light Glasses

We are very sorry you are not happy with the glasses. Please could you contact us via email or message and we will endeavour to sort this for you. Thank you

Rated 3 out of 5 stars

Not great

Quite a poor quality for £25 compared to other blue light frames I’ve bought for £25. The rubber tip for the nose rest fell off on the first day owing to the screw fallen loose. Yet I hadn’t wore it consistently they were on an office desk for working hours only. But the style and the look is fantastic.

10 June 2023
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Reply from Blu Light Glasses

Hi, We are sorry your glasses are damaged. We will contact you via email and we can sort this problem out. So glad you like the stye and look.

Rated 3 out of 5 stars

Great product

11 May 2023
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Reply from Blu Light Glasses

Thank you for your review - please let us know how we can get 5* in the future - thank you Kathryn@Blu by email hello@blulightglsses.co.uk

Rated 5 out of 5 stars

Glasses arrived quickly but…

Glasses arrived quickly but unfortunately didn’t suit me. Returned them and was refunded without any problem . So excellent company

14 April 2023
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Reply from Blu Light Glasses

Thank you for your 5* review and we are sorry our glasses did not suit you on this occasion.

Rated 5 out of 5 stars

Great value and customer service

Great value and customer service. Would recommend for anyone working in harsh lighting, commuting on a bus/train or looking at a screen!

4 May 2023
Unprompted review
Blu Light Glasses logo

Reply from Blu Light Glasses

Thank you for your great 5* review. Don't forget to use your voucher code if you order another pair.

Rated 4 out of 5 stars

Great glasses

Great glasses, really helpful. Would recommend.

5 March 2023
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Reply from Blu Light Glasses

Thank you for your great review on Trustpilot. Dont forget to use your 20% discount when you visit our store again.

Rated 5 out of 5 stars

Perfect

No complaints they are perfect

4 March 2023
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Reply from Blu Light Glasses

Thank you very much for your 5* review. Please dont forget to use your 20% off discount when you visit our store again.

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery, and very safely packaged. The glasses are amazing quality, would definitely recommend!!

18 February 2023
Unprompted review
Blu Light Glasses logo

Reply from Blu Light Glasses

Thank you for your 5* review - we are glad you like our glasses as much as we do!

Rated 1 out of 5 stars

Cheap frames

Cheap frames. Cheap lenses. Have fallen out numerous of times

23 December 2022
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Reply from Blu Light Glasses

We're so sorry to hear you have had a problem with a pair of our glasses. Please contact us at hello@blulightglasses.co.uk and we will send you a replacement pair free of charge! Look forward to hearing from you soon and hopefully resolving this issue.

Rated 5 out of 5 stars

Amazing

Amazing! Ordered 3 pairs from them as I always seem to scratch them, but so worth the money. They help my headaches and get me focused.

28 November 2022
Unprompted review
Blu Light Glasses logo

Reply from Blu Light Glasses

Thank you for your valued 5* review

Rated 5 out of 5 stars

Sent wrong pair but got replacement pair and other pair …

I order some glasses and found out I had been sent the wrong pair but when I emailed Blu light they sent me the right glasses along with allowing me to keep the other pair free of charge. Very happy 😊

22 November 2022
Unprompted review
Blu Light Glasses logo

Reply from Blu Light Glasses

Thank you for your valued 5* review

Rated 1 out of 5 stars

For something that is £20 i was…

For something that is £20 i was surprised to find that when i clean the glasses, one of the lenses do not struggle to pop out of the frame.

10 November 2022
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Reply from Blu Light Glasses

We're so sorry to hear you have had a problem with a pair of our glasses. Please contact us at hello@blulightglasses.co.uk and we will send you a replacement pair free of charge! Look forward to hearing from you soon and hopefully resolving this issue.

Best wishes,

Kathryn @ blu.

Rated 5 out of 5 stars

My little boys glasses are fine but…

**UPDATE**

Since Blu Light reached out they have replaced the glasses and they are working perfectly! Thank you so much for the quick response and fixing the issue quickly and without issue!

My little boys glasses are fine but mine arrived with a misaligned leg which has now fallen off.

12 November 2022
Blu Light Glasses logo

Reply from Blu Light Glasses

We're so sorry to hear you have had a problem with a pair of our glasses. Please contact us at hello@blulightglasses.co.uk and we will send you out a replacement pair free of charge! Look forward to hearing from you soon and hopefully resolving this issue.

Best wishes,

Kathryn @ blu.

Rated 5 out of 5 stars

Great

By the end of the working week my eyes are no longer hurting despite being on screens 9 hours a day

11 September 2022
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Reply from Blu Light Glasses

Thank you Rachel for your 5* review - we are so glad our glasses work for you. Please visit us again soon.

Rated 5 out of 5 stars

BRILLIANT STUFF!!

Excellent blu blockers and they look so good. I bought 3 pairs, one for me, my partner and my teenage daughter and we all love them, especially my daughter. We'd definitely buy again.

30 August 2022
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Reply from Blu Light Glasses

Thank you for shopping at Blu Light Glasses and for your 5* review. Dont forget to use your discount code next time.

Rated 5 out of 5 stars

This is my second pair

This is my second pair so I can keep one by the bedside to use with my Kindle. Apart from the designs being really funky, they make a huge improvement to my sleep

15 August 2022
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Reply from Blu Light Glasses

Thankyou Phyllida - so glad you love our glasses as much as we do - thank you for visiting Blu Light Glasses.

Rated 5 out of 5 stars

Good service

The service was good. I received regular order updates and shipping was quick.

9 August 2022
Blu Light Glasses logo

Reply from Blu Light Glasses

Thankyou very much for your 5 * review. Hope you visit our store again soon.

Rated 5 out of 5 stars

Good Choice

A fine pair of glasses, work well, an easy to manage website and swift delivery time.

6 August 2022
Blu Light Glasses logo

Reply from Blu Light Glasses

Thank you for your 5 star review. Look forward to you visiting our store again soon - dont forget to use the discount code if you do.

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